Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 21, 2017
Excellent facility and services. Unfortunately hit rock because we needed to back out because pull thru too steep.

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for coming by. I will look in to site angle.
Jul 20, 2017
We had a very nice time of our 4 day stay! Thank you all very much!

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased that you enjoyed yourselves. Thanks
Jul 19, 2017
Great campground love the location. Will definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can help you in the future.
Jul 19, 2017
Always one of my favorite. Looking forward to my next visit.

CAMPGROUND RESPONSE / COMMENTS:

I always look forward to your visits. As always, Thank you
Jul 19, 2017
Very nice!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 18, 2017
Jul 18, 2017
Jul 18, 2017
Nice spot, shade trees, ice pool. Enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay.
Jul 18, 2017
Great place, great staff. Bathrooms clean. Loved it once again, thanks

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to our park to enjoy the South African festival. It was a great event once again.
Jul 18, 2017
Wonderful stay as usual. Clean and well maintained. Our favorite place to go, we love all the great activities and especially the South African festival and Halloween.

CAMPGROUND RESPONSE / COMMENTS:

Its always great to see your family. Can't wait to see your Halloween costumes.
Jul 18, 2017
Clean facilities, friendly staff, great jump pad

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We really appreciate you.
Jul 17, 2017
Toilets could be cleaner and fresher. Would be nice to have a stage and dancing area for events taking place. More than that had a great time and the place has a lot of potential.. great getaway.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.Sorry that during the festival we didn't maintain the restrooms as you would have desired.
Jul 17, 2017
Had a great time. Facilities and cabin were always clean. Enjoyed the South African Festival. Thanks

CAMPGROUND RESPONSE / COMMENTS:

We are happy that you enjoyed the festival. It was the biggest event yet.
Jul 17, 2017
Second time visitor and will go back again. thanks to all

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you. Thanks for coming back to see us.
Jul 17, 2017
The tent sites are small with a lot of tree roots. Firepits not nice and not level. Rainwater also filled them quickly with no draining, making them useless. Staff over-zealous with checking on you not to brake rules. I will not recommend, nor return for tent camping. RV sites look nice.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the torrential rain during your stay. We are very firm with our standard rules. We will not accept a situation that one of our guests could be injured or create a bad experience because of safety rules not being followed. We are a family park and our guests become family.
Jul 17, 2017
Overall a nice place. My main complaint was the restroom, how it wasn't fully functional, but otherwise was clean. Our site layout seemed backwards with the location of each water/electric hookup better placed for the campsite next to the one in which they were designated. The campground is well lit with security lights, so that's personal preference as to whether that's a positive or negative.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about a restroom issue. I was uncertain of the problem you experienced. Please inform staff if you ever have any problems. Thanks for the comments.
Jul 17, 2017
A bit off the beaten path. We enjoyed the nice property and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. We are always here for our guests.
Jul 17, 2017
Loved it!! Everything was so nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Jul 17, 2017
Great hot showers, clean, management was unintrusive - only blip was how far it was to get hookup hoses and cords - they should be stocked in your store for inexperienced campers like us - but lovely place

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I am happy that we could be there for you. Thank You
Jul 16, 2017
Jul 16, 2017
When we checked in they weren't very friendly, more concerned about the rules then welcoming us. Didnt escort us to our spot. We have stayed at alot of koa's this was not a good one. They had a big party of campers coming in on the morning we were leaving and they were playing the music really load but you can't put a steak in the ground for decorating. Never saw an employee around the entire trip

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry we didn't provide the best first impression. We had a large group come in and the staff was extremely busy. Still that's no excuse on our part.
Jul 16, 2017
Very loud music until 11 PM at night from the public area .

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the festival music carried on too long. We hoped that it would end a few minutes earlier but due to the extensive rain the show went long due to the delays.
Jul 16, 2017
Very well maintained. Pool was great. Doggie playground was fun too :)

CAMPGROUND RESPONSE / COMMENTS:

Glad that you and your furry friend enjoyed the park.
Jul 16, 2017
Great location for everything in Lookout Mountain and Chattanooga, yet still secluded and beautiful wooded area. Owners were fantastic,campground was immaculate. We had a wasp nest under our picnic table and within 1 minute of letting them know (we weren't even super concerned) they did the table of wasps. We also saw them explain to folks why the speed limit is enforced to keep kids safe.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for telling me about the wasps. I don't like to kill anything but when something like that could cause a bad experience, we need to remove it from the area. Thanks
Jul 15, 2017
We have never stayed at a KOA before and really didn't know what to expect. However, this place far exceeded our expectations. Very clean and well maintained. The staff onsite were some of the kindest folks we've dealt with in quite a while. We will definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We are extremely happy that you enjoyed your stay.
Jul 15, 2017
Great pool. Level site.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 15, 2017
We stayed from a Monday to a Friday. I guess the entire campground was reserved for a festival that weekend. Setup for this festival started early Friday morning. We were awakened by an extremely loud PA system being checked and several of the vendors decided to serinade each other. Wouldn't have been so bad if it wasn't so early and so loud. my wife and I both had headaches.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the PA system. I wish they didn't to a "mike check" that early. Our apologies.
Jul 15, 2017
This campground was great. Max checked us in and helped us several times through our stay. We will definitely be back. Wonderful, clean, kid friendly campground. I've already recommended it to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are happy that we could provide a wonderful stay.
Jul 14, 2017
Jul 14, 2017
Fantastic, well maintained great location

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate you.
Jul 14, 2017
Very nice KOA. Nice cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming by.
Jul 14, 2017
always great to stay there...

CAMPGROUND RESPONSE / COMMENTS:

Its always great to have you visit us. Thanks as always.
Jul 14, 2017
Loved it. Thanks again

CAMPGROUND RESPONSE / COMMENTS:

Thank You !
Jul 14, 2017
I I initially booked for two night. We had an issue with cable on our toad. I extended additional nite withno issues even though they were booked for upcoming weekend. Office very friendly and helpful. I initially talked to Max then with Brian. Both pleasant to deal with. A lot of shade and large kids playground. Nice pool and would definitely come back.

CAMPGROUND RESPONSE / COMMENTS:

I am glad that my son and myself could be of assistance. We would love to see you again in the future.
Jul 13, 2017
Great campground with friendly and honest hosts. After purchasing some ice in the office I accidentally dropped my money clip on the floor. A few minutes after I got back to my RV, the young manager came running over to bring my money clip and the $300 that was clippped inside. You don't find that kindness everywhere. Nice clean campgrounds. Large pool. Great time.

CAMPGROUND RESPONSE / COMMENTS:

It was my pleasure. My friend. I'm glad I was able to get it back to you.
Jul 13, 2017
Clean place to stay. Very nice. Would definetly recommend this place to stay at.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Let us know if we can help you in the future. Thanks for the recommendations.
Jul 12, 2017
Cable did not work. Paid for a pull through site expecting a fully useable pull through. Unfortunately all hookups were near the entrance to the site, not the middle and the only level part of the site was the first 30 feet or so. This made it difficult to hitch and unhitch my tow vehicle from my travel trailer. Site was very narrow and muddy. Nature trail was not well marked.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't as great as it could be. I checked your cable and the connection was loose. Please notify the staff when any issue occurs and we can address it immediately.
Jul 12, 2017
Very clean and friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you !
Jul 12, 2017
You could use some more larger pull through sites other than that everything else was good.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. It take note and see if we can do anything to make bigger longer sites somewhere in the park.
Jul 11, 2017
Jul 11, 2017
Jul 11, 2017
The site was perfect for us! A tad uneven but we managed. We are still learning how to level everything out! Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you are new to the camping world. Its a great way of life. You meet such nice people. Its a great family event. Let us know if we can assist you in any way in the future.
Jul 11, 2017
Had so much fun!! The only complaint I have is the showers..... they were either cold or scalding hot 😒

CAMPGROUND RESPONSE / COMMENTS:

Glad you had fun. I will check in to the temperature regulator. Thanks
Jul 11, 2017
Everyone is so very nice, the campsites are beautiful and we would definitely go back with the kids next time!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed our facilities.
Jul 11, 2017
Beautiful campground but some of the spaces are just too close to one another. On the drivers side of our camper, we could touch our neighbors camper. Not all are like this but just an FYI. They did allow us to choose our spot but at the time, the neighbor space was empty

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on by to see us.. Thanks for coming.
Jul 10, 2017
Nice cg. Clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 10, 2017
Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thanks.........
Jul 10, 2017
Great staff. Wish we could have stayed longer. We will come back!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know if you are planning another trip in the future. Keep in mind you can request particular sites over the phone. We will try our best to make your stay great.
Jul 09, 2017
Jul 09, 2017
A bit wet with rain but nice down time Dog parks renovation was enjoyed by our Golden Retriever and some new friends. They even provide poop bags!

CAMPGROUND RESPONSE / COMMENTS:

We believe that your furry friends are just as important as the rest of your family. Glad everyone had a nice visit. Sorry about the rain.
 

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