Lookout Mountain / Chattanooga West KOA Reviews

Campground Reviews

Apr 20, 2020
The staff is very friendly. The campground is clean and has a beautiful view.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help. Thank you for staying with us.
Apr 20, 2020
2nd time staying at the campground. Clean facilities, great location, good wifi and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to comment on our facilities and staff.
Apr 19, 2020
We love this place. Brian stays on top of everything as do the other staff. If any problems arise, they are extremely quick to fix it!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the nice comments, and we appreciate our nice guests.
Apr 19, 2020
Stayed here twice now, while passing through the area. It was chilly out, so we didn't get to use the facilities. But very nice campground. Small and quaint. THere's a cute, heavily wooded hiking trail that goes around the park. Steep park, every camper is at a different elevation, so it is unique.

CAMPGROUND RESPONSE / COMMENTS:

When I found the campground 15 years ago, I fell in love with the campground's layout. We changed a lot along the way, but I really love the park we created. Thank you.
Apr 17, 2020
Great
Apr 15, 2020
Greatest of thanks and highest praise! The park is a delightful, wonderful wooded camp setting with a great view. Every campsite was unique and the dog park is amazing. I was headed home mid-pandemic and ended up stranded with mechanical problems. The staff went above and beyond with compassion and consideration during what could have been a very scary time. Thank you to Everyone!! Amazing KOA!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. It has been difficult to achieve our customer service levels that we strive for everyday. We learn more each day. We are glad that we could provide a place to stay during this pandemic.
Apr 13, 2020
The amenities were fantastic. The showers are brand new, bathrooms always very clean and smelling good. Not so much as a spider web in the corner. Also there was a jumping pillow, hiking trail, and playground our teenagers loved. Best campground our family has ever stayed at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. We work hard everyday to make your stay the best as possible.
Apr 11, 2020
Apr 11, 2020
wonderful place with nature

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much.
Apr 07, 2020
No complaints except for the person on site 12 who refused to abide by your rules. Turned his music volume to a level that gave me a headache 2 sites away.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We apologize for the music level of your neighbor. Be sure to bring this to our attention so that we can address the issue. Again, so sorry about that!
Apr 05, 2020
We enjoyed the beautiful location and friendly staff! There are absolutely great attractions to see in the area. We would prefer the old fashion cable (not depending on WifFi for our television) but we did get a few over-the-air channels on our TV with one network (CBS). The WiFi was decent (they claim it's really great but we did have a few slow times). We would stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We are working to find a new cable system for our park.
Apr 05, 2020
Great location! Super clean facilities. One of our favorite spots!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments!
Apr 05, 2020
Awesome campground tucked into the woods. We loved our stay! Bathrooms super clean, camp host super gracious. Will definately stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Glad you loved our park!
Apr 05, 2020
Just passing through on our way home. Very nice campground would stay again.

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again!
Apr 04, 2020
Apr 04, 2020
Thank you so much for accommodating us! Beautiful site. Kids loved it. Will definitely visit again!

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again soon! Glad you had a great time!
Mar 31, 2020
Beautiful area- wonderful staff. There is actually a playground for dogs with agility equipment! They also have a very nice nature trail, large pool and we are going to stay here again!

CAMPGROUND RESPONSE / COMMENTS:

Come back and see us anytime!
Mar 30, 2020
Liked cable TV. Rained a lot so couldn't check out the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Sorry about the rain!
Mar 28, 2020
Lookout Mountain/Chattanooga West KOA Campground is a great place to stay! The grounds, amenities, staff, and recently remodeled bath house are all top notch! We highly recommend this campground and would definitely stay there again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Glad you loved our park!
Mar 28, 2020
Everything about Lookout Mountain/Chattanooga West KOA was fantastic! The facilities were top notch, especially the newly remodeled bath house! The owner and employees were very friendly and most accommodating! We highly recommend this campground and would definitely stay here again!

CAMPGROUND RESPONSE / COMMENTS:

Glad you liked our park! Thanks for staying with us! We appreciate your comments!
Mar 28, 2020
Just overnight on our way home from Florida. Really didn’t see much of park

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Mar 27, 2020
During the COVID-19 crisis, the owners were not present in the office and, unlike the previous KOA, i was forced to try to search them out. The management seemed oblivious to the need for 6' social distancing. The site assigned was not level and required tricky positioning of our motor home (32'). The bathroom/shower was clean but the waste containers were not empty despite no. of rigs.
Mar 26, 2020
Mar 26, 2020
No very suitable for big RV. We have 40' motorhome and turns getting to our spot pretty tight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We will work to improve our road network.
Mar 26, 2020
Beautiful area. Campground has nice out-of-doors mountain feel, peaceful and quiet. Great place to basecamp to see regional sights. We stayed in a 40' fifth wheel for three nights. Staff were very helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us!
Mar 26, 2020
One night stay but very much enjoyed

CAMPGROUND RESPONSE / COMMENTS:

Glad everything worked out well for your overnight stay!
Mar 25, 2020
Only stayed one night but the scenery was beautiful and the staff very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Hopefully we will see you sometime in the future!
Mar 24, 2020
The staff, sites and location are all great. Some sites seem difficult to level your TT on, but doable. My main complaint is that the campground has VERY bright street lights. There was one over our site that ruined the campsite ambiance of the fire as well as our personal camp space. While I understand the security aspect of having these lights on, I'd recommend an off switch or timer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Unfortunately, we do not control the street lights in our park as they are required to turn on at dusk.
Mar 24, 2020
The people, the location, the sites are all very nice. My only complaint is the facility has VERY bright street lights about every 100 yards and it really ruins the ambiance of campfire and stargazing. Put an off switch or timer on those! We are camping! We are supposed to see the stars and only the fire glow on our faces at night.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time! Unfortunately, some of the lights in our park are not controlled by us and are required to turn on at dusk. Thank you for staying with us!
Mar 23, 2020
Staff was great. The kids loved the jumping pillow. The renovated bathrooms are the nicest we have seen at a campground.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Glad you like our new shower house!
Mar 21, 2020
Clean, friendly and super location!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Mar 21, 2020
Very friendly staff. The restrooms were absolutely spotless. We stayed in a fifth wheel this time. May try a cabin at some point in the future.

CAMPGROUND RESPONSE / COMMENTS:

Glad you like our newly remodeled shower house! We hope to see you again soon!
Mar 21, 2020
We had a beautiful and very large sight. The owners were great and really seemed to enjoy talking to their guests, even under the strains of this altered world and the Coronavirus. I hope we get to stay there again. The owners surely love their property. The bulb flowers, forsythia, flowering trees were abundant.

CAMPGROUND RESPONSE / COMMENTS:

We take great pride in our park! Thank you so much for staying with us!
Mar 20, 2020
Beautiful new bathrooms!

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Mar 20, 2020
Nice campground quiet

CAMPGROUND RESPONSE / COMMENTS:

We love the peace and quiet here in the mountains!
Mar 18, 2020
Max was great! The front desk lady was the best ever!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We appreciate your comments!
Mar 17, 2020
Okay stay, facilities were under construction, jump pad and mining activities could use some refurbishment

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are currently upgrading several facilities for a better experience.
Mar 16, 2020
Very friendly and accommodating staff for our longer stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Mar 16, 2020
Very pleasant surroundings and amenities.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Glad you liked the mountains!
Mar 15, 2020
It was great. The staff was friendly and helpful. The cabin w/half bath was clean and comfortable. Enjoyed talking to the guests staying there. The staff member I talked to was very informative about Lookout Mountain, Cloudland Canyon State Park, restaurants, attractions, etc... I am going back to this KOA in May and recommend staying there.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time! We can't wait to see you again!
Mar 13, 2020
Would love to come back and experience your campground when the weather is better. Lots of mud puddles. Also, because of the campsite arrangement our neighbor was encroaching on our site.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We will add more gravel and grass to help eliminate muddy puddles.
Mar 13, 2020
Very nice staff; easy check-in process; location close to Lookout Mountain and Chattanooga; great cabins.Highly recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Glad you liked our Deluxe Lodge!
Mar 12, 2020
Mar 10, 2020
Mar 10, 2020
Mar 09, 2020
Great place to stay for a weekend or long term. Great location and convenient to all Chattanooga attractions.

CAMPGROUND RESPONSE / COMMENTS:

Glad you liked the park!
Mar 09, 2020
Didn’t get to see much because we were only there for the night, but was a very nice park

CAMPGROUND RESPONSE / COMMENTS:

Come back and see us anytime! Hopefully we will get to see you longer next time!
Mar 08, 2020
NIcely run facility, with top notch improvements in bathroom/shower area. Biggest area for improvement: many of the sites (including ours, #2) are not level, making it more work to get level (especially an issue for motorhomes). For this reason, I'd hesitate to return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We will work to re-level our sites.
Mar 01, 2020
Feb 29, 2020
I'm new at camping but if all KOA sites are like this one, it's going to be a great journey. Your place is so charming, creative and well kept. The bath houses are wonderful (brand new, I think) and the customer service was warm and friendly. Thank you so much. Hopefully, I will be back again soon day.

CAMPGROUND RESPONSE / COMMENTS:

Hopefully we will see you again soon!
Jul 07, 2020
The spot we were in was very shady, thankfully, because it was very hot. The workers were very helpful. The park was very well landscaped and maintained. The only thing I would suggest is another bathhouse. There are only 2 and there are quite a few spots and tents
- Donna Burns on Google
Jul 04, 2020
Stayed for a night! Loved the seclusion of it as it is a bit off of the highway, only heard a train a few times, but was not an annoyance. Friendly staff and a KOA cat that welcomes you!
- Pete Steele on Google
Jun 28, 2020
First KOA experience and it was great! Bathrooms/ showers were incredibly clean and the staff was very friendly. Pool was nice but there were a lot of kids playing (which is of course expected). Close to downtown but not much to do or eat in the surrounding area except for a cool outdoor theater.
- Laura Wagner on Google