Lookout Mountain / Chattanooga West KOA Reviews

Campground Reviews

Jun 02, 2020
Staff was wonderful and attended to needs quickly! Sites are small and loud music at night past quiet hours. Other than that we had an amazing time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We apologize for the camper who wasn't playing by the rules. Our staff must of missed them.
Jun 02, 2020
Spent 4 nights enjoying friends & local sights. Very clean. Attentive staff.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help...Thank you
Jun 02, 2020
We had a great stay. It was nice and quiet. The staff was so helpful. Thank you Troy for helping us with our water leak. The bath house is really nice. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

So happy you enjoyed your stay. Our staff is always available for your needs.
Jun 02, 2020
Very very nice place to unwind and relax. Staff was very friendly and accommodating! Sites are beautiful, you’ll love it here

CAMPGROUND RESPONSE / COMMENTS:

That is a perfect referral ......sounds like you do this professionally...LOL
Jun 01, 2020
Enjoyed our visit. Shower/bathroom area was very nice and clean, However could use more hooks and/or shelves to hold clothes, also soup dishes to hold soup and shampoo. Campground personnel were friendly and helpful. The pool was a nice added bonus. Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the tips. We will look into your comments. Thanks again.
Jun 01, 2020
Excellent stay! Wonderful property set up and features. Staff was friendly and helpful. A nice little camping gem worth returning to.

CAMPGROUND RESPONSE / COMMENTS:

You are too kind...Thanks
Jun 01, 2020
Very nice and helpful staff, nice amenities, close to local attractions.

CAMPGROUND RESPONSE / COMMENTS:

Pleased to provide a great experience to you and your family.
Jun 01, 2020
We had a great time love the patio area and the k9 camp area will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

We do get a lot of nice comments on the patio sites. I am so happy that we made them for our guests. Sounds like you puppy enjoyed the stay also.
Jun 01, 2020
Reserved a Back in spot for truck camper. I showed up, truck camper pulling a 8 X 5 ft, trailer. OMG office lady VERY UPSET I had a trailer. I pointed out there is no way on the on line reservation form to denote pulling anything. That fell on deaf ears. Repeatedly said trailer had to go in storage lot. Finally let me park it in my site, where it fit very well. IMHO just a control issue.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry about the misunderstanding. Please note that online reservations have a comments area where you may add any details that might affect how your RV fits on your site or any adjacent sites. Thank you for stopping by.
May 31, 2020
May 30, 2020
May 30, 2020
Excellent facilities and super nice camp sites. Staff was incredibly nice too. We are already planning our next stay here.

CAMPGROUND RESPONSE / COMMENTS:

Please call us directly and we can possibly get the same site you stayed in or another preferred site. Thank you.
May 29, 2020
It was great staying there. The staff was very friendly and helpful. It was a great experience for my baby’s first time camping.

CAMPGROUND RESPONSE / COMMENTS:

We are help bring a new camper in to the world. Camping is a great way to live....We hope to see that little one in the future.
May 28, 2020
May 28, 2020
We so enjoyed our stay. The staff is outstanding!! Can’t say enough about how well they treat the campers. Can’t wait to go back

CAMPGROUND RESPONSE / COMMENTS:

Its so easy to be nice to one another. Glad you had a wonderful time.
May 28, 2020
THE nicest KOA we've stayed in by far!! First impression when we rolled up to the front gate and to the office was great. The office and front check-in area was very clean as was the entire KOA site. Everything worked and it was obvious that the grounds were well maintained. Wi-Fi worked well which was important for work and school work. Close proximity to the State Park and Chattanooga.

CAMPGROUND RESPONSE / COMMENTS:

I love it when a plan comes together....Its was our pleasure to provide a great experience.
May 28, 2020
Very nice friendly highly recommend

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you...
May 27, 2020
Nice place that is quiet but small. The camp store does NOT offer much in the way of supplies or souvenirs.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. It is difficult to get some of the products that we stocked in the past. I hope that will change soon.
May 27, 2020
okay, despite our campsite having enough room (in the gravel to fit 4 or more cars) we were told there could only be one car at our site. making my grandparents walk far (for them) to come visit us. we live in Trenton, but probably wont be back. to much of a corporate red tape feel. especially compared to literally anywhere else we have camped. even other KOAs

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the inconvenience. We try not to have 4 cars at each site, due to the experience that the adjacent sites might encounter.
May 27, 2020
Garmin Maps had the wrong position. Friendly neighbours directed us.

CAMPGROUND RESPONSE / COMMENTS:

Silly GPS...... how did we live without it. LOL I will thank my neighbors for their assistance..
May 26, 2020
Always love our stays at this KOA!

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to see you and your family.....How many years is it now......at least 9 or 10? Thank you, my friends..
May 26, 2020
Stayed over the past Memorial Day weekend. First time to the park. The family and I enjoyed the park and all it had to offer. Stayed in Site 2 in our MH. Site was level and large enough for all we needed. Park was clean, in good shape and the pool was nice. A bit cold, but that's my preference and there were other folks in it all weekend. Park Team = Helpful & Winners!

CAMPGROUND RESPONSE / COMMENTS:

So happy that you came to see us. Its nice to finally return to somewhat normal...Thanks
May 26, 2020
Due to Covid, not much to do unfortunately

CAMPGROUND RESPONSE / COMMENTS:

I agree we have limited many of the fun things we did in the past...But it sure is nice to get out of the house.
May 26, 2020
Very friendly and helpful staff. Campground was very well maintained. Great shade on the site we had, site 22. Can easily get to all the tourist things around Chattanooga and into downtown Chattanooga. Close to beautiful Georgia state park of Cloudland Canyon State Park.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like a great experience. Thank you.
May 26, 2020
Great KOA! This was second visit.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming back!
May 26, 2020
BATHROOMS AND showers are Clean and very NICE!! FRIENDLY STAFF

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the wonderful comments. Thanks
May 26, 2020
Best KOA I have stayed at. Very nice people service was awesome. The bathrooms were very cleaned and maintained throughout the stay. I recommend this KOA.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased that you enjoyed your stay and our brand new bathrooms.
May 26, 2020
We had a great time over the Memorial Day weekend. Staff was super nice and attentive to our needs. The park was well kept and organized. Loved it!!

CAMPGROUND RESPONSE / COMMENTS:

Its was our pleasure to serve you and your family.
May 25, 2020
May 23, 2020
Had a great stay. This is the third time we have stayed at this campground. It is close to Chattanooga where we have relatives. It is quiet and the the staff is always friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very thankful that you choose us once again. Its always good to see our regular guests come back and see us.
May 21, 2020
May 21, 2020
Friendly staff, clean campground, beautiful setting. Disappointed in how few showers and restrooms for so many campers, which did not seem to be cleaned by anyone while we were there.

CAMPGROUND RESPONSE / COMMENTS:

We apologize about the bathroom renovations taking place. We are completing our bathroom remodel very soon. The Covid 19 event has slowed down productivity though.
May 21, 2020
People that work there super friendly,..grounds were clean and quiet,...!

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to serve you.
May 20, 2020
May 20, 2020
Excellent!

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
May 20, 2020
Quite great staff close to town.

CAMPGROUND RESPONSE / COMMENTS:

So happy your stay was great.
May 19, 2020
May 19, 2020
Campground is very quiet and peaceful. The internet is good once you can get your devices connected to Tengo Internet. There is no cable and antenna only picks up a few channels. The maintenance crew was very responsive and helpful when I had issues with my site. The store is adequate with essentials and the staff is very friendly and helpful. We have stayed at this campground twice and enjoyed it

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming back to see us once again. It was our pleasure to serve you.
May 19, 2020
The pool was approved to be open but hadn’t been opened yet, there was no cable tv as advertised, and the spots were not very level. As much as this site cost, one would assume a well up kept level concrete site with more room and al the amenities advertised to be available . All of the workers were very nice and if we had any problems they fixed them right away.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the pool. We received notice by the governor on May 14th, but the county health dept did not have opening instructions to follow by the State of Georgia. Unfortunately, there were may disagreements between the State of Georgia and County health departments.
May 19, 2020
All good, except too many dogs barking.

CAMPGROUND RESPONSE / COMMENTS:

Glad the stay was enjoyable. Sorry about the dogs, though.
May 18, 2020
May 18, 2020
May 18, 2020
May 18, 2020
A nice place to stay and well maintained. Had issues with being moved spots even though we booked a particular one after speaking with the owner. Compensated with firewood. Also, we left our spot for 30 minutes to shower and came back to our cooler being stolen. Uncertain if it was another camper or someone driving through the campground. Lock up all of your belongings.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. I can only apologize for the mistakes that were made concerning your site. It is unusual at this campground to have your personal belongings stolen. But, these are unusual times for all of us. Hope we can serve you better next time.
May 18, 2020
No enough lighting around steps when leaving campsites to go to restrooms. I feel that the group camping sites were to crowed and over charged for.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments, they are duly noted. We are constantly working to improve our campground based on guest comments. Thank you for visiting with us.
May 18, 2020
The staff was very friendly and helpful going above and beyond for our personal needs.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to assist you.
May 18, 2020
Their attention to customer service was outstanding. My levelers are broken so I asked for a level site. I was given a perfectly level site. Staff came by constantly to see if you needed anything and to deliver purchased firewood. The only thing that could make it better would be trash pick up at your site. Thank you so much for a very pleasant stay!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the very nice comments. We always will continue to make our guests experience the best as possible.
May 18, 2020
Staff was great, view was beautiful. My only complaints were that I had to pay for wood that was clearly old because it wouldn't burn for very long and the campsites were a little too close together so theres little privacy if it's a busy time of year. Other than that we had a great time and will be back

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a nice visit. Sorry the wood didn't cooperate with you.
May 18, 2020
We enjoyed our weekend, close to stores and nice and quiet at night, clean grounds and bathhouses

CAMPGROUND RESPONSE / COMMENTS:

So happy we created a wonderful weekend for you.
May 16, 2020
Very nice, very clean, quiet, pleasant and helpful staff that respected Covid 19 distancing. Wonderful campground overall.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to have you stay with us. We try our best to provide a safe facility during a difficult time.
Jul 07, 2020
The spot we were in was very shady, thankfully, because it was very hot. The workers were very helpful. The park was very well landscaped and maintained. The only thing I would suggest is another bathhouse. There are only 2 and there are quite a few spots and tents
- Donna Burns on Google
Jul 04, 2020
Stayed for a night! Loved the seclusion of it as it is a bit off of the highway, only heard a train a few times, but was not an annoyance. Friendly staff and a KOA cat that welcomes you!
- Pete Steele on Google
Jun 28, 2020
First KOA experience and it was great! Bathrooms/ showers were incredibly clean and the staff was very friendly. Pool was nice but there were a lot of kids playing (which is of course expected). Close to downtown but not much to do or eat in the surrounding area except for a cool outdoor theater.
- Laura Wagner on Google