Lookout Mountain / Chattanooga West KOA Reviews
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Campground Reviews

May 04, 2020
This was a return trip for us. This campground is great!!! The location is convenient, the sites are are very nice and impeccably maintained, the staff is most friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such nice words. We were so pleased you came to visit us.
May 04, 2020
This is a very nice KOA. First time visiting the area and loved the staff and location of the KOA. We stayed for a week and had to stay an additional day due to mechanical issues and the staff allowed me to stay at the same site. We will for sure be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending your time off with us. Glad we could arrange for you to stay an extra day when your RV experienced some issues.
May 03, 2020
We had issues with our Coach. It would not crank. The campground made changes so the folks scheduled to be in our site next would have a space in the campground. We were all accommodated to stay. So sorry we had trouble with our Coach but we enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the coach problems. I know you will get it running perfectly again. It's always nice to have you visit us.
May 03, 2020
Everything was great. Bath/showers were very nice, I'm 73 so would have liked a bar in the shower and a place to put my soap and shampoo. Cabin was super, very clean, maybe a coat rack for jackets or rain gear. Will definitely be back, loved every minute. Will definitely recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the tips. We are just completing our renovations. I will add those items to our facilities very soon.
May 03, 2020
Love the closeness to Chattanooga for some city life, then being able to come back to cabin and enjoy a night time camp fire. 3rd stay

CAMPGROUND RESPONSE / COMMENTS:

It's always nice to have you and your family visit us. Thanks for returning to see us.
May 02, 2020
Apr 29, 2020
Friendly staff. Campground was well maintained. Close to a lot of attractions. Unfortunately a lot of activities were down due to Covid19 but should open soon. Nice break from quarantine

CAMPGROUND RESPONSE / COMMENTS:

Glad we could provide a little "get away" during difficult times. Thanks!
Apr 28, 2020
Beautifully maintained campsites close to several attractions. The staff was very nice and accomodating. We are already planning a return trip!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful response. Please let us know if we can help you in the future. You may request a site if you desire on your return trip, just call us directly.
Apr 28, 2020
Our site was a little close to the neighbors who were up until about midnight making noise and playing music.

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the inconvenience. Unfortunately, we were not aware of your noisy neighbors. Our apologies.
Apr 27, 2020
Great place best showers and restroom ever and high functioning internet access very pleased

CAMPGROUND RESPONSE / COMMENTS:

We put tremendous effort in to provide above average facilities and amenities for our guests. We are happy that you are pleased.
Apr 27, 2020
First timer RV'er. Good location, close to Cloudland State Park. No issues with hook-ups. Staff was great! KOA area was clean. Quiet hours start at 10pm. Back-in sites are hilly, a little extra time leveling.

CAMPGROUND RESPONSE / COMMENTS:

Welcome to the RV world! Its a great way to live. I have dedicated my life to camping, and I don't have any regrets. Thank you!
Apr 27, 2020
We absolutely loved our stay. Everyone is kind and welcoming. The area is clean and well kept. We will definitely be staying again soon!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Its our pleasure to provide the best experience as possible.
Apr 27, 2020
Checking in after hours was totally effortless! It was the perfect stop for a quick campsite set-up before setting off on the road in the morning.

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to keep you moving down the road. Thank you.
Apr 26, 2020
The lady who registered us went the extra mile to make sure our needs were met. We had a wonderful stay. Thanks

CAMPGROUND RESPONSE / COMMENTS:

Our manager, Susan, is pretty amazing. We couldn't get through this pandemic with her and the rest of our wonderful staff.
Apr 26, 2020
Easy check in. The campground was very clean, and the staff was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on by. Glad your stay was enjoyable.
Apr 25, 2020
Apr 25, 2020
Apr 23, 2020
Terrific campground and terrific staff! They were very accommodating even during the COVID crisis. We will return!

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to help during this uncertain time. Thank you.
Apr 23, 2020
Just a quick overnight stay, but when life gets back to "normal" this is on our list to return to. Beautiful palce and close to many things to do.

CAMPGROUND RESPONSE / COMMENTS:

We would love to have you return. I know we can get through this mess soon. Please let us know how we can assist you in the future.
Apr 22, 2020
Apr 21, 2020
Lovely area, beautiful new bathrooms but too few for the number of people there. Disappointed at no discount during pandemic when all amenities are unavailable.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are still finishing the last couple new restrooms and due to the virus one entire bath house is closed due. Please take note of the hot deals area...we have been offering a 50% discount there.
Apr 20, 2020
The staff is very friendly. The campground is clean and has a beautiful view.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help. Thank you for staying with us.
Apr 20, 2020
2nd time staying at the campground. Clean facilities, great location, good wifi and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to comment on our facilities and staff.
Apr 19, 2020
We love this place. Brian stays on top of everything as do the other staff. If any problems arise, they are extremely quick to fix it!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the nice comments, and we appreciate our nice guests.
Apr 19, 2020
Stayed here twice now, while passing through the area. It was chilly out, so we didn't get to use the facilities. But very nice campground. Small and quaint. THere's a cute, heavily wooded hiking trail that goes around the park. Steep park, every camper is at a different elevation, so it is unique.

CAMPGROUND RESPONSE / COMMENTS:

When I found the campground 15 years ago, I fell in love with the campground's layout. We changed a lot along the way, but I really love the park we created. Thank you.
Apr 17, 2020
Great
Apr 15, 2020
Greatest of thanks and highest praise! The park is a delightful, wonderful wooded camp setting with a great view. Every campsite was unique and the dog park is amazing. I was headed home mid-pandemic and ended up stranded with mechanical problems. The staff went above and beyond with compassion and consideration during what could have been a very scary time. Thank you to Everyone!! Amazing KOA!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. It has been difficult to achieve our customer service levels that we strive for everyday. We learn more each day. We are glad that we could provide a place to stay during this pandemic.
Apr 13, 2020
The amenities were fantastic. The showers are brand new, bathrooms always very clean and smelling good. Not so much as a spider web in the corner. Also there was a jumping pillow, hiking trail, and playground our teenagers loved. Best campground our family has ever stayed at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. We work hard everyday to make your stay the best as possible.
Apr 11, 2020
Apr 11, 2020
wonderful place with nature

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much.
Apr 07, 2020
No complaints except for the person on site 12 who refused to abide by your rules. Turned his music volume to a level that gave me a headache 2 sites away.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We apologize for the music level of your neighbor. Be sure to bring this to our attention so that we can address the issue. Again, so sorry about that!
Apr 05, 2020
We enjoyed the beautiful location and friendly staff! There are absolutely great attractions to see in the area. We would prefer the old fashion cable (not depending on WifFi for our television) but we did get a few over-the-air channels on our TV with one network (CBS). The WiFi was decent (they claim it's really great but we did have a few slow times). We would stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We are working to find a new cable system for our park.
Apr 05, 2020
Great location! Super clean facilities. One of our favorite spots!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments!
Apr 05, 2020
Awesome campground tucked into the woods. We loved our stay! Bathrooms super clean, camp host super gracious. Will definately stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Glad you loved our park!
Apr 05, 2020
Just passing through on our way home. Very nice campground would stay again.

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again!
Apr 04, 2020
Apr 04, 2020
Thank you so much for accommodating us! Beautiful site. Kids loved it. Will definitely visit again!

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again soon! Glad you had a great time!
Mar 31, 2020
Beautiful area- wonderful staff. There is actually a playground for dogs with agility equipment! They also have a very nice nature trail, large pool and we are going to stay here again!

CAMPGROUND RESPONSE / COMMENTS:

Come back and see us anytime!
Mar 30, 2020
Liked cable TV. Rained a lot so couldn't check out the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Sorry about the rain!
Mar 28, 2020
Lookout Mountain/Chattanooga West KOA Campground is a great place to stay! The grounds, amenities, staff, and recently remodeled bath house are all top notch! We highly recommend this campground and would definitely stay there again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Glad you loved our park!
Mar 28, 2020
Everything about Lookout Mountain/Chattanooga West KOA was fantastic! The facilities were top notch, especially the newly remodeled bath house! The owner and employees were very friendly and most accommodating! We highly recommend this campground and would definitely stay here again!

CAMPGROUND RESPONSE / COMMENTS:

Glad you liked our park! Thanks for staying with us! We appreciate your comments!
Mar 28, 2020
Just overnight on our way home from Florida. Really didn’t see much of park

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Mar 27, 2020
During the COVID-19 crisis, the owners were not present in the office and, unlike the previous KOA, i was forced to try to search them out. The management seemed oblivious to the need for 6' social distancing. The site assigned was not level and required tricky positioning of our motor home (32'). The bathroom/shower was clean but the waste containers were not empty despite no. of rigs.
Mar 26, 2020
Mar 26, 2020
No very suitable for big RV. We have 40' motorhome and turns getting to our spot pretty tight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We will work to improve our road network.
Mar 26, 2020
Beautiful area. Campground has nice out-of-doors mountain feel, peaceful and quiet. Great place to basecamp to see regional sights. We stayed in a 40' fifth wheel for three nights. Staff were very helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us!
Mar 26, 2020
One night stay but very much enjoyed

CAMPGROUND RESPONSE / COMMENTS:

Glad everything worked out well for your overnight stay!
Mar 25, 2020
Only stayed one night but the scenery was beautiful and the staff very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Hopefully we will see you sometime in the future!
Mar 24, 2020
The staff, sites and location are all great. Some sites seem difficult to level your TT on, but doable. My main complaint is that the campground has VERY bright street lights. There was one over our site that ruined the campsite ambiance of the fire as well as our personal camp space. While I understand the security aspect of having these lights on, I'd recommend an off switch or timer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Unfortunately, we do not control the street lights in our park as they are required to turn on at dusk.
Mar 24, 2020
The people, the location, the sites are all very nice. My only complaint is the facility has VERY bright street lights about every 100 yards and it really ruins the ambiance of campfire and stargazing. Put an off switch or timer on those! We are camping! We are supposed to see the stars and only the fire glow on our faces at night.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time! Unfortunately, some of the lights in our park are not controlled by us and are required to turn on at dusk. Thank you for staying with us!
Mar 20, 2020
Awesome KOA. I love staying at KOA parks they are usually nice and clean. They are doing a lot of remodeling in their bath house...awesome. We will be back for sure. Just staying a night this time next time we will at least stay a weekend. Beautiful scenery can't wait to come back when everything is in bloom.
- Jennifer Summers on Google
Mar 17, 2020
All I can say is be very cautious about the wind. Take notice to all caution signs.
- johnnyp628 on Google
Feb 23, 2020
We spent a great weekend here in February this year. We had our son’s family of four with us, including our granddaughters. We were greeted by KOA cat who hung out with us around the campfire snuggling with our girls. Frank, one of the owner’s stopped by and gave us a loaf of fresh baked gluten free bread for our 6 year old to try. Our pull through lot had everything we needed and close to the restrooms and playgrounds. About 15 minutes from Chattanooga. We would recommend this campground to anyone.
- Dale Pool on Google

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