Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Reserve: 800-562-1239

Info: 423-661-7655

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Apr 03, 2017
just too high in elevation for us and sites were a little close together

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountain living. It is a different world if you live in a flat or low land area. Thanks for coming by.
Apr 03, 2017
The owners are wonderful. We just can't stay any place else when visiting the area. We needed to fill our tanks, the owner came and got them off of our camper, filled them and then put them back on. Wonderful folks and service every time. We are regulars because if this.

CAMPGROUND RESPONSE / COMMENTS:

It was no problem for me. That is a service we provide so you can have more time to enjoy your vacation or visit the attractions. It was my pleasure to assist you.
Apr 03, 2017
Very friendly people!Nice level sites.

CAMPGROUND RESPONSE / COMMENTS:

Its easy to be nice to our guests and anyone else for that matter. Glad you enjoyed your site.
Apr 03, 2017
Very tight spaces, VERY tight. The rocks placed in an apparent effort to keep from driving/parking on the grass make it nearly impossible for a larger/longer rig to maneuver. We had to un-hook our toad in order to BACK our 41ft rig out...from a Pull Thru Site! If you have a longer rig or are towing, this is a last resort stop when passing thru town, not sure I'd stay any longer than one night.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your site didn't work out for you. If you need extra room during any stay at a KOA, please call the park directly. Booking on line via KOA.com does not provide the interaction with a staff member to request a site that may create easier access. Thank You....
Apr 03, 2017
On a positive note facility was clean and well managed. Some of the friendliest and accommodating employeees I have encountered. tent sites are some of the smallest i have ever seen. would not return based on this.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We will take this under advisement.
Apr 03, 2017
My family and I stayed at the Lookout Mtn/Chattanooga West campground over the past 5 days. We had a wonderful experience. The staff was very helpful and friendly. The campground was quiet and clean. We will definitely be back. :)

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you an your family come see us. I am very happy that you enjoyed your stay.
Apr 03, 2017
This was our first KOA visit, we usually stay in State Parks. While the staff was great & the campground offered a lot for families, the individual campsites are VERY small. I was honestly surprised at how quiet the children were & the adults for that matter...very respectful considering we were right on top of each other.

CAMPGROUND RESPONSE / COMMENTS:

We try to provide a lot of activities for our younger guests. This has 2 benefits... The first is that the kids have a great time and the second is that they are tired at bed time and the parents get to have a relaxing evening while the kids sleep......LOL
Apr 03, 2017
Just passing through but would stay again if in the area

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. Let us know how we can help you in the future.
Apr 03, 2017
We were only there one night but had an enjoyable stay. Very quiet and pretty setting. Our site was easy to back in and we had plenty of space.

CAMPGROUND RESPONSE / COMMENTS:

Always trying to make the guests visit the best it can be. Thank You.
Apr 01, 2017
Apr 01, 2017
Family and dog friendly. Beautiful landscaping. Friensly staff. We had a good time here. Will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you and your fuzzy friend had a great time.
Apr 01, 2017
Very Nice Campground and very nice Staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by....
Mar 31, 2017
Mar 31, 2017
Park was very nice but didn't enforce park rules for unattended children or hrs they could be out when informed was told they were not the parents also bought wood for fire was wet just soldered.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that things didn't go as planned. We provide a family park and many parents enjoy that the park is very safe and feel very comfortable allowing children to be unescorted during their stay. We apologize for any inconvenience.
Mar 30, 2017
Mar 30, 2017
Restrooms are little rustic and should have locks with pass codes and free wifi

CAMPGROUND RESPONSE / COMMENTS:

Sorry we haven't had the need for bathrooms with locks due to the wonderful cliental we serve. We maintain a very safe and secure campground. Sorry you were not able to take advantage of our free wifi. We wish you had inquired on how to logon to our free wifi.
Mar 30, 2017
Too much trouble getting into the sites. Too steep and hilly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountains and the changing grade. We hoped we could provide a great experience, unfortunately we came up short.
Mar 29, 2017
We loved this KOA! The staff was very friendly and very accommodating and always willing to answer questions and give info on how to get places. Very peaceful place, we will be back!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Always happy to help our guests. Thanks
Mar 29, 2017
Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!!!!
Mar 27, 2017
Bathrooms need help

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the bathrooms. I wish we had a little more information to take your comments and put them to use. We have many comments on the great restrooms we offer.
Mar 25, 2017
Mar 25, 2017
Nice place to stay. Close to everything we wanted to do.

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to come visit some of our wonderful attractions.
Mar 25, 2017
Great place to stay. Very quiet and clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice comments. It was great to have you visit us.
Mar 25, 2017
Campsites weren't even close to level. Picnic table was warped. There was logging on the nature walk. It was a disappointment.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your visit wasn't what you were expecting. We will look into your issues. Sorry about the tree on the trail. We have had some serious weather storms lately.
Mar 25, 2017
I loved this campground. I really liked how late check in was so easy and clearly mapped out where our tent site was with our name on it. Everything was very clean and the kids loved the play area!

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that we could provide a great experience for you and your family. Always working hard for you.
Mar 24, 2017
Everything was very good. Lots of little comfort touches, super clean restrooms, hot water was great in the showers, nice folks. Great job. A great place to use as a base to explore Chattanooga and the area. A few miles from Trenton, so there are restaurants, stores, etc...if needed.

CAMPGROUND RESPONSE / COMMENTS:

I guess you had a great time in the Chattanooga/Lookout Mountain area. I will thank my staff for providing you a great experience. I/we work hard everyday for our guests.
Mar 22, 2017
Everybody was so nice and the entire place was neat and clean. The views are also anazing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the very nice comments.
Mar 22, 2017
I would give it 5 if the Wi-Fi was really free and hassle free, not so much have to create a new login in everyday on every device?! But now onto the stay, beautiful cabin and staff was wonderful! Grounds were very nice also, would go back just disappointed in the setup of Wi-Fi but when we go camping we usually don't have Wi-Fi so not a deal breaker for us, thank you for the hospitality.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the Wifi was little confusing. Just remember your login name and password that you created when you arrived. Just write it down so you don't have to create a new user name when you login at the beginning of the day. Thanks for stopping on by.
Mar 22, 2017
We had a wonderful time! I was so pleased with how clean everything was! The whole staff was so friendly and helpful also!

CAMPGROUND RESPONSE / COMMENTS:

Always here to help our guests with their needs. Its a pleasure to serve you.
Mar 22, 2017
The staff was super friendly but I just wasn't crazy about the campground.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad our staff made a great impression. I am sorry that our park didn't meet your liking. Some folks like different types of parks.
Mar 22, 2017
Staff was very friendly and helpful. Family really enjoyed the nature trail and amenities

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to enjoy the trails we offer. They can be quite relaxing after a busy day.
Mar 21, 2017
Mar 21, 2017
The staff at the KOA Lookout Mtn. were very helpful and friendly & the location is just far enough out of town to have a secluded feel but still an easy drive to local attractions. The restrooms were clean & warm, the site was clean and ready for us to setup upon arrival. The campground had a super nice kids play area my kids really enjoyed & a fantastic fenced in doggie playground.

CAMPGROUND RESPONSE / COMMENTS:

It sounds like everyone had a great time at the campground (even the furry ones). I am very happy that you were able to visit some of the many wonderful attractions in the local area.
Mar 21, 2017
We stay in a lot of parks, many are KOA. This park is exceptional by both standards, KOA or otherwise. The key from our experience is attention to details that are important to campers. The entire park was clean, neat, well maintained. Staff friendly and knowledgeable. One minute negative was all the bright lighting at night. Too invasive for a beautiful wooded park otherwise perfect for campfires

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by... It was very nice to have you visit us. We really appreciate the comments. It keeps us moving in the right direction.
Mar 21, 2017
Over the quiet mountain setting and walking trails.

CAMPGROUND RESPONSE / COMMENTS:

We are really thankful that we get to wake up everyday here and take in the beautiful scenery. Thanks for joining us here.
Mar 20, 2017
Mar 20, 2017
Staff was extremely friendly and helpful. Our site was perfect, very level. We will be coming back!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can help you in the future. Keep in mind if you call us directly, we can try to reserve the same site you had last time. Thanks
Mar 20, 2017
The grounds were nice but We had to leave early and I did not like there refund policy cable tv only got 10 channels and they were horrible if you wanted good internet speed you had to pay for it We paid a lot of money for that site if i knew all that would have not stayed and there was to many people coming in and out

CAMPGROUND RESPONSE / COMMENTS:

Sorry that your stay wasn't a great as it should have been. We follow the raincheck policy when you depart earlier than you intended stay that KOA suggests. Once again we are truly sorry.
Mar 19, 2017
Mar 19, 2017
When I made a reservation on line, the deluxe sites were not available. When we checked in, we again were told that the deluxe sites were not available, however the deluxe site right next to us was not used during our two night stay. Too bad, we would have enjoyed the fire pit and deluxe table.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that it appeared that the site was available. I double checked the reservation and the site was booked, but due to mechanical problems the guests were able to make it to the park on their scheduled date. Sorry I guess we just need to build more of them. They have been requested quite a lot.
Mar 19, 2017
Stayed 1 night! Nice campground!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by......
Mar 19, 2017
It was a great base as we visited Chattanooga and surrounding areas.

CAMPGROUND RESPONSE / COMMENTS:

Many guests have stated that in the past. We are very close to the attractions but just far enough away to stay out of the congestion that the city creates. Thanks
Mar 19, 2017
Awesome campground !

CAMPGROUND RESPONSE / COMMENTS:

Thank You!!!!
Mar 17, 2017
we are coming back in August. People are friendly, Cabins are very clean and the staff was very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for placing another reservation to join us again. It was a pleasure to serve you and your family.
Mar 17, 2017
we loved the campsite. Everyone was friendly and accommodating.Cabins were clean. Coming back in August.

CAMPGROUND RESPONSE / COMMENTS:

Well thank you for the nice comments. We would love to have you visit us again. See you in the summer.
Mar 14, 2017
Staff was friendly. The facilities and sites were clean. Wifi was poor.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. If you need faster internet on your next visit to us please try our stream quality speed for $1.25. Thank you.
Mar 13, 2017
Had a fantastic stay. The staff are so helpful and pleasant, making for a most enjoyable weekend. The accommodations were exactly as described, and no problems at all with any of the various amenities. Would gladly stay at this KOA again, truly a great camp.

CAMPGROUND RESPONSE / COMMENTS:

Why thank you for the wonderful comments. We are very happy that you enjoyed your stay. We really appreciate you stopping by.
Mar 12, 2017
Nice rustic setting. Loved the hill climb into the campground!!!!

CAMPGROUND RESPONSE / COMMENTS:

Mountain living has a lot a perks. My family and I are blessed enough to be able to enjoy this everyday. Thank you for coming to see us.
Mar 12, 2017
One of the best and cleanest KOAs we have ever stayed at. The dog playgrounds are the best ever! Lots level and all have nice gravel... will definitely be going back!!

CAMPGROUND RESPONSE / COMMENTS:

We are happy that your pet enjoyed the playground for them. We understand that they are just as important and any other family member. They want to have fun too..... Thank you.
Mar 12, 2017
Awsome place to camp very friendly staff quiet beautiful country setting

CAMPGROUND RESPONSE / COMMENTS:

We are always ready to help our guests. It was our pleasure.
 

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