Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Apr 06, 2017
Apr 06, 2017
We enjoyed the playground area for the kids and the on site store has a little bit of everything in case you forget something.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for bringing your family to our park. I am glad we could provide the essential items you need from our store.
Apr 06, 2017
Our favorite KOA! A lovely and well maintained campground with friendly staff. There is a fun playground for the kids that can keep them occupied all day! The bathrooms and showers are clean and not crowded. We have no complaints and will certainly visit again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We are very happy that your and your family enjoyed our park. Thank You!!!
Apr 06, 2017
Super nice campground, friendly staff, clean cabins & bathrooms. Tent sites seemed small compared to other campgrounds we've stayed at. Please add a policy for leaving early due to dangerous weather conditions. This would be helpful for booking in advance.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.Sorry about the weather conditions. We have had a unusual spring this year. Please check with any staff member on our raincheck policy. Thank You.
Apr 06, 2017
Employees and management staff are great. My pull through site was a little small in comparison to other KOAs we've stayed at. The close proximity to surrounding sites made me feel like KOA is truly interested only in maximizing profits and not in the experience of its patrons.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that your experience wasn't the best it could be. Please note that our guests may choose a site based on their own preferences.
Apr 06, 2017
This was an amazing first camping experience for me and the kids. They LOVED the playground area. The whole area was clean and the people were friendly. We will be returning!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great KOA experience. Please let us know how we can help you in the future.
Apr 05, 2017
The staff was friendly and the grounds and bathrooms were very clean. We enjoyed having our firewood delivered to our campsite. The kids enjoyed the playground and the jumping pillow. The only reason I gave it 4 stars instead of 5 is that the tent sites were really close together. The ones on the outside edge had some nice tree cover but the ones closest to the bathroom did not offer much privacy

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping in. We really appreciate you coming to see us.
Apr 05, 2017
First time camping at this campground and really had a great time. Great place for kids (playground, pool, games, etc.). Just a short trip to Chattanooga.

CAMPGROUND RESPONSE / COMMENTS:

I am glad you had a great experience at our park.
Apr 04, 2017
Great staff. Clean Campground. Family Friendly. Plots were too close for our liking.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Let us know if we can help you in the future.
Apr 03, 2017
Apr 03, 2017
Enjoyed our stay. Great location. Site was level.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping in. We would love to see you come again.
Apr 03, 2017
just too high in elevation for us and sites were a little close together

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountain living. It is a different world if you live in a flat or low land area. Thanks for coming by.
Apr 03, 2017
The owners are wonderful. We just can't stay any place else when visiting the area. We needed to fill our tanks, the owner came and got them off of our camper, filled them and then put them back on. Wonderful folks and service every time. We are regulars because if this.

CAMPGROUND RESPONSE / COMMENTS:

It was no problem for me. That is a service we provide so you can have more time to enjoy your vacation or visit the attractions. It was my pleasure to assist you.
Apr 03, 2017
Very friendly people!Nice level sites.

CAMPGROUND RESPONSE / COMMENTS:

Its easy to be nice to our guests and anyone else for that matter. Glad you enjoyed your site.
Apr 03, 2017
Very tight spaces, VERY tight. The rocks placed in an apparent effort to keep from driving/parking on the grass make it nearly impossible for a larger/longer rig to maneuver. We had to un-hook our toad in order to BACK our 41ft rig out...from a Pull Thru Site! If you have a longer rig or are towing, this is a last resort stop when passing thru town, not sure I'd stay any longer than one night.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your site didn't work out for you. If you need extra room during any stay at a KOA, please call the park directly. Booking on line via KOA.com does not provide the interaction with a staff member to request a site that may create easier access. Thank You....
Apr 03, 2017
On a positive note facility was clean and well managed. Some of the friendliest and accommodating employeees I have encountered. tent sites are some of the smallest i have ever seen. would not return based on this.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We will take this under advisement.
Apr 03, 2017
My family and I stayed at the Lookout Mtn/Chattanooga West campground over the past 5 days. We had a wonderful experience. The staff was very helpful and friendly. The campground was quiet and clean. We will definitely be back. :)

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you an your family come see us. I am very happy that you enjoyed your stay.
Apr 03, 2017
This was our first KOA visit, we usually stay in State Parks. While the staff was great & the campground offered a lot for families, the individual campsites are VERY small. I was honestly surprised at how quiet the children were & the adults for that matter...very respectful considering we were right on top of each other.

CAMPGROUND RESPONSE / COMMENTS:

We try to provide a lot of activities for our younger guests. This has 2 benefits... The first is that the kids have a great time and the second is that they are tired at bed time and the parents get to have a relaxing evening while the kids sleep......LOL
Apr 03, 2017
Just passing through but would stay again if in the area

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. Let us know how we can help you in the future.
Apr 03, 2017
We were only there one night but had an enjoyable stay. Very quiet and pretty setting. Our site was easy to back in and we had plenty of space.

CAMPGROUND RESPONSE / COMMENTS:

Always trying to make the guests visit the best it can be. Thank You.
Apr 01, 2017
Apr 01, 2017
Family and dog friendly. Beautiful landscaping. Friensly staff. We had a good time here. Will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you and your fuzzy friend had a great time.
Apr 01, 2017
Very Nice Campground and very nice Staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by....
Mar 31, 2017
Mar 31, 2017
Park was very nice but didn't enforce park rules for unattended children or hrs they could be out when informed was told they were not the parents also bought wood for fire was wet just soldered.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that things didn't go as planned. We provide a family park and many parents enjoy that the park is very safe and feel very comfortable allowing children to be unescorted during their stay. We apologize for any inconvenience.
Mar 30, 2017
Mar 30, 2017
Restrooms are little rustic and should have locks with pass codes and free wifi

CAMPGROUND RESPONSE / COMMENTS:

Sorry we haven't had the need for bathrooms with locks due to the wonderful cliental we serve. We maintain a very safe and secure campground. Sorry you were not able to take advantage of our free wifi. We wish you had inquired on how to logon to our free wifi.
Mar 30, 2017
Too much trouble getting into the sites. Too steep and hilly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountains and the changing grade. We hoped we could provide a great experience, unfortunately we came up short.
Mar 29, 2017
We loved this KOA! The staff was very friendly and very accommodating and always willing to answer questions and give info on how to get places. Very peaceful place, we will be back!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Always happy to help our guests. Thanks
Mar 29, 2017
Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!!!!
Mar 27, 2017
Bathrooms need help

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the bathrooms. I wish we had a little more information to take your comments and put them to use. We have many comments on the great restrooms we offer.
Mar 25, 2017
Mar 25, 2017
Nice place to stay. Close to everything we wanted to do.

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to come visit some of our wonderful attractions.
Mar 25, 2017
Great place to stay. Very quiet and clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice comments. It was great to have you visit us.
Mar 25, 2017
Campsites weren't even close to level. Picnic table was warped. There was logging on the nature walk. It was a disappointment.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your visit wasn't what you were expecting. We will look into your issues. Sorry about the tree on the trail. We have had some serious weather storms lately.
Mar 25, 2017
I loved this campground. I really liked how late check in was so easy and clearly mapped out where our tent site was with our name on it. Everything was very clean and the kids loved the play area!

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that we could provide a great experience for you and your family. Always working hard for you.
Mar 24, 2017
Everything was very good. Lots of little comfort touches, super clean restrooms, hot water was great in the showers, nice folks. Great job. A great place to use as a base to explore Chattanooga and the area. A few miles from Trenton, so there are restaurants, stores, etc...if needed.

CAMPGROUND RESPONSE / COMMENTS:

I guess you had a great time in the Chattanooga/Lookout Mountain area. I will thank my staff for providing you a great experience. I/we work hard everyday for our guests.
Mar 22, 2017
Everybody was so nice and the entire place was neat and clean. The views are also anazing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the very nice comments.
Mar 22, 2017
I would give it 5 if the Wi-Fi was really free and hassle free, not so much have to create a new login in everyday on every device?! But now onto the stay, beautiful cabin and staff was wonderful! Grounds were very nice also, would go back just disappointed in the setup of Wi-Fi but when we go camping we usually don't have Wi-Fi so not a deal breaker for us, thank you for the hospitality.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the Wifi was little confusing. Just remember your login name and password that you created when you arrived. Just write it down so you don't have to create a new user name when you login at the beginning of the day. Thanks for stopping on by.
Mar 22, 2017
We had a wonderful time! I was so pleased with how clean everything was! The whole staff was so friendly and helpful also!

CAMPGROUND RESPONSE / COMMENTS:

Always here to help our guests with their needs. Its a pleasure to serve you.
Mar 22, 2017
The staff was super friendly but I just wasn't crazy about the campground.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad our staff made a great impression. I am sorry that our park didn't meet your liking. Some folks like different types of parks.
Mar 22, 2017
Staff was very friendly and helpful. Family really enjoyed the nature trail and amenities

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to enjoy the trails we offer. They can be quite relaxing after a busy day.
Mar 21, 2017
Mar 21, 2017
The staff at the KOA Lookout Mtn. were very helpful and friendly & the location is just far enough out of town to have a secluded feel but still an easy drive to local attractions. The restrooms were clean & warm, the site was clean and ready for us to setup upon arrival. The campground had a super nice kids play area my kids really enjoyed & a fantastic fenced in doggie playground.

CAMPGROUND RESPONSE / COMMENTS:

It sounds like everyone had a great time at the campground (even the furry ones). I am very happy that you were able to visit some of the many wonderful attractions in the local area.
Mar 21, 2017
We stay in a lot of parks, many are KOA. This park is exceptional by both standards, KOA or otherwise. The key from our experience is attention to details that are important to campers. The entire park was clean, neat, well maintained. Staff friendly and knowledgeable. One minute negative was all the bright lighting at night. Too invasive for a beautiful wooded park otherwise perfect for campfires

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by... It was very nice to have you visit us. We really appreciate the comments. It keeps us moving in the right direction.
Mar 21, 2017
Over the quiet mountain setting and walking trails.

CAMPGROUND RESPONSE / COMMENTS:

We are really thankful that we get to wake up everyday here and take in the beautiful scenery. Thanks for joining us here.
Mar 20, 2017
Mar 20, 2017
Staff was extremely friendly and helpful. Our site was perfect, very level. We will be coming back!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can help you in the future. Keep in mind if you call us directly, we can try to reserve the same site you had last time. Thanks
Mar 20, 2017
The grounds were nice but We had to leave early and I did not like there refund policy cable tv only got 10 channels and they were horrible if you wanted good internet speed you had to pay for it We paid a lot of money for that site if i knew all that would have not stayed and there was to many people coming in and out

CAMPGROUND RESPONSE / COMMENTS:

Sorry that your stay wasn't a great as it should have been. We follow the raincheck policy when you depart earlier than you intended stay that KOA suggests. Once again we are truly sorry.
Mar 19, 2017
 

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