Campground Cancellation Guideline
Campground Specific Cancellation Policy
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. You'll receive a confirmation email from the campground once you complete your reservation.Need to Cancel? If you need to cancel your reservation, please call 800-562-1239 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable. Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival. Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival. Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.HOLIDAY/SPECIAL EVENT DEPOSIT: Holiday/Special event stays require a minimum 3 night stay for all RV sites, tent sites, cabins, and deluxe cabins. A credit card deposit equal to the registration charges for your minimum nights stay is required to guarantee your reservation. Holiday /special event reservations made after the holiday/special event deadlines will require a nonrefundable deposit equal to the minimum nights stay required. HOLIDAY/SPECIAL EVENT CANCELLATION DEADLINES: Please call before these deadlines for a Holiday/Special event stay to receive a deposit refund less a $10 cancellation fee. *All cancellations will incur a $10 cancellation fee. *RV/Tent Sites: 2 weeks notice required. Please notify us by 4 pm Eastern Time 2 weeks before your scheduled arrival date. *Cabins/Deluxe Cabins: 3 weeks notice required. Please notify us by 4 pm Eastern Time 3 weeks before your scheduled arrival date. VIP members are not excluded from these deadlines.VIP members are not excluded from these deadlines.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-1239 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.