Campground Cancellation Guideline
This Kampgrounds of America (KOA) location has enhanced its health and safety measures due to the COVID-19 pandemic in order to better protect you, other campers, visitors and our staff.
An inherent risk of exposure to this highly contagious virus exists in any public place where people may gather. You must follow all posted rules and instructions concerning the COVID-19 virus while you are at this KOA campground.
This KOA campground may have limited access to certain amenities in order to prevent the spread of the COVID-19 virus. Please call the campground to discuss specific limitations.
By entering this KOA campground, you voluntarily assume all risks of exposure to the COVID-19 virus.
Please help our campers enjoy this campground experience and the outdoors by adhering to all posted and supplied COVID-19 virus rules and instructions.
Campground Specific Cancellation Policy
**CHECK-IN anytime between 2-9 pm for sites 3-9 pm for cabins. Please plan accordingly as we do not allow check-ins after 9 pm due to the terrain of our campground and the Hocking Hills area. Also note that if you will be traveling after dark in our area cell phone service is very limited in the event you do get lost or need directions. Reserved sites, unoccupied by 10 am the day after a scheduled arrival will be cancelled. You must be 21 to make a reservation and stay with us.
**RENTAL CABIN CAPACITY is noted in the descriptions for each cabin and will be enforced.
**DOG BREED RESTRICTIONS: Pit Bulls, Rottweiler, any mix of these, any aggressive dogs or dogs with a bite history.
**SITE REQUESTS, including special placement with other campers, will be honored, if available, w/1 night non-refundable deposit.
HOCKING HILLS KOA RESERVATION/CANCELLATION POLICIES
RV & TENT SITES - CAMP CABINS:
HOLIDAYS: 5/20-25, 7/1-5 and 9/2-7 will require a 4 night minimum stay for all full hookup sites and a 3 night minimum stay for all others. Stays including any of these dates will require a non-refundable deposit.
SUMMER STAYS: non-holiday dates between 5/ 25 – 9/2 will require a 3 night minimum stay for all full hookup sites and a 2 night minimum stay for all others. Stays for any of these dates will require a 1 night deposit and will follow the KOA National Cancellation Policy
OCTOBER WEEKENDS: 10/1-4, 10/8-12, 10/15-18, 10/22-25 and 10/29-31 will require a 3 night minimum stay for all full hookup sites and a 2 minimum night stay for all others. Stays for any of these dates will require a non-refundable deposit..
PRE-MEMORIAL DAY OR POST-LABOR DAY – 4/1-5/19 and 9/8-10/28 will require a 2 night minimum stay with a one night deposit and will follow the KOA National Cancellation Policy.
Holiday Stays 5/20-25, 7/1-5 and 9/2-7 will require a 3 night stay with a non-refundable 3 night deposit.
Summer Stays, October Weekends and Pre Memorial Day - Post Labor Day will require a 2 night stay with a 2 night deposit. Cancellations will require a 28 day notice for a refund less a $30 fee.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 740-385-4295 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.