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Our Lena KOA Holiday COVID-19 Announcement

Our Lena KOA Holiday COVID-19 Announcement

To Our Valued Lena KOA Holiday Guests:

The following policies will go into effect immediately at the Lena KOA Holiday in an effort to abide by local government recommendations to slow the spread of COVID-19.

Please note:  We open our doors for business on April 15, 2000.  Only RV sites and Deluxe Accommodations will be open at that time.   Tent sites, teepees and cabins will not be available for reservations at this time.

Starting April 15, will be implementing the following changes:

  • All of our public bathroom facilities will be closed until further notice.
  • Closing indoor recreation and event space until further notice. This will also include group activities and events that could put guests at risk.
  • Amended check-in. We will be modifying the check-in process to deter gathering indoors and limiting person-to-person contact that would also include access to our general store.
  • Limit access to outdoor recreation space to encourage social distancing.

We do not take these closures and restrictions lightly, but the safety and security of our campers and staff are our main priority. We are still accepting reservations for the remainder of the upcoming season and will still encourage social distancing during this time until notified by local, state and federal agencies that it is safe to do otherwise.

Further, the KOA National Cancellation Guidelines will allow our campers to either modify or cancel their existing reservations between now and April 30, 2020 up to 24 hours ahead of the scheduled check-in without a $10 cancellation fee or the loss of their deposit. Campers who cancel within the 24-hour time window of arrival will forfeit their deposit.

We appreciate your cooperation and understanding during this difficult time. We look forward to seeing you this summer.

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