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Apr 11, 2023
Always a great stay at the Lava KOA, love this place and the facilities!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for choosing Lava Hot Springs KOA.
Apr 10, 2023
The cabin is set on a beautiful part of the river. It is pleasant to sit on the back patio, turn in the fire pit, and enjoy the view. The kitchen has most of what you need and the cabin is nice and clean with comfortable beds.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay and taking the time to give us a 5 star review.
Apr 10, 2023
Another great stay at Lava Hot Springs KOA, absolutely love their cabins!

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much. we are happy to hear you enjoyed your stay.
Apr 03, 2023
It was good except there were snow where we supposed to park!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the snow. Parking lots are plowed daily. This winter has been challenging.
Mar 20, 2023
Everything is good and perfect ���

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Mar 20, 2023
It was beautiful, comfortable, private and close to the hot pools. I loved it. I want to come back as soon as I can.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. We welcome your return visit soon.
Mar 16, 2023
Beautiful cabin (#5) for this stay, everthing was perfect. Please fix the WIFI as it drops out all the time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and for bringing your WIFI experience to our attention. We have notified a tech to look at the service.
Mar 13, 2023
The cabins have just about everything you need. The outside patio over the river is amazing. Have stayed there numerous times. The staff is very friendly. The only negative is I wish they would buy new mattresses.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are looking at replacing some of the mattresses.
Mar 13, 2023
Although this rating is for KOA Lava Hot Spring East, i would also like to commend Jim of KOA Lava Hot Spring West office. He was very helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and five star rating.
Mar 13, 2023
Everything about our stay was great except for out of the 3 Deluxe Cabins we rented, only one of the fire features on the back decks worked. We all went to the deck where the fire feature worked to roast marshmallows so it worked out, however wasted quite a bit of time and effort trying to get the other two to work.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. We apologize for the fire experience situation. We have had maintenance check them. Always feel free to contact office staff or call the after hour contact number posted on the front door of the office so that we can assist you.
Mar 09, 2023
Mar 05, 2023
The cabins are very cute and cozy. I love them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 21, 2023
Feb 21, 2023
Feb 20, 2023
It was really great what a beautiful place. Customer service was amazing. I don't know how we got so lucky. Definitely recommend to anybody looking for a little romantic getaway.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 19, 2023
Relaxing �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 07, 2023
Feb 06, 2023
Feb 06, 2023
Only one small package of coffee. Only one key available. Info about places to eat would be nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Restaurant information is on the map given to guests at check in.
Feb 05, 2023
Needs a tv. And beds were super hard.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. The cabin amenities are noted on the confirmation email when the reservation is booked. We apologize that we didn't meet your expectations.
Jan 30, 2023
Always a great place to stay. In the summer we pull our trailer and stay in the trailer site, during the winter we stay in one of the mini cabins. Close to town, friendly people, and an all-around great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to rate your stay. Looking forward to your next visit.
Jan 16, 2023
Jan 09, 2023
it was beautiful and just what we needed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Happy to hear that you enjoyed your visit.
Jan 02, 2023
I cannot say enough wonderful things about my stay at Lava Hot Springs KOA. Last year I stayed in the RV park & this year I re-visited but stayed in their deluxe cabin. The staff, Jim and Cama,(sp?) are so helpful, accommodating, informative and pleasant. This KOA is a 10 in every way! Beautiful views no matter where you stay and the cabin is so inviting, cozy and comfortable!! I will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Looking forward to your next visit.
Dec 16, 2022
Dec 07, 2022
Great cabins!.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review.
Nov 21, 2022
The cabin was drafty. There was on one tiny tv. The fire pit outside had the cover frozen onto it and was unable to be used. Over all it was not as good as the cabin at the west KOA.
Nov 07, 2022
Oct 31, 2022
Always to pleasure to stay,Excellent place to be with families and friends.Thank you.
Oct 23, 2022
we love this place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for rating your stay.
Oct 17, 2022
Deluxe cabin with linens was beautiful! Very clean and spacious! Back deck with a spectacular view and plenty of space to relax and have dinner. Hot springs and downtown within walking distance. Loved it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Plan your next visit soon. The deluxe cabins with linens are open year around.
Oct 17, 2022
Clean cabin Friendly staff Beautiful location Will come again and again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Looking forward to your next visit.
Oct 16, 2022
The cabin is in need of some improvement. The furniture is sparse and the beds are extremely hard and uncomfortable. No fridge. The cabin backed against the highway and train tracks. Sleeping was not an option.
Oct 16, 2022
It was great. I really wish you were open all winter. Thanks again

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Our West KOA has RV sites and cabins available through the winter/early spring seasons.
Oct 10, 2022
Oct 10, 2022
was great other than the people in the cabin next to us took our umbrella off the patio. They gave us different one that was full of bugs. That is first time that has ever happened. we love saying at the cabins.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the unfortunate umbrella situation. Thank you for your rating.
Oct 10, 2022
Nice and clean. We enjoyed our time. thanks

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating.
Oct 09, 2022
Oct 03, 2022
Very nice, very relaxing. Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Glad you had an enjoyable relaxing visit.
Oct 03, 2022
We loved staying in the cabin, a small table and chair would be really nice in the cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Your suggestion regarding a table and chair in the cabin is being considered.
Sep 19, 2022
Sep 18, 2022
Great
Sep 12, 2022
Sep 12, 2022
Absolutely gorgeous views by the river. The cabin is spectacular, it's tiny but has everything you need for comfort.
Sep 06, 2022
Sep 06, 2022
Expensive, but otherwise perfect.
Sep 06, 2022
Was beautiful, everything was nice and clean and quite
Sep 05, 2022
Sep 02, 2022
Everything was fantastic.
Aug 30, 2022
Apr 06, 2024
We stayed in L46 and patio is facing the river. Very nice night bbq and fire pit experience. Close by train tracks and freeway is the downside though. The cabin was very clean and cozy. Kids loved the bunk beds.
- S Tiwari on Google
Dec 12, 2023
Rented this little cabin at the KOA. Looking forward to staying here again.
- Jim Copeland on Google
Nov 28, 2023
The cabins are very cozy, close to the Portneuf river across from the cabins. It runs by some great RV parking spots looking at that river. I gave them 2 stars for service because no one is around Monday to Thursday, along with limited working hours Friday- Sunday. If you want something, you have to get in your vehicle and drive about a mile away to their other office in a different area of town. I find that ridiculous or even worse, asinine, not sure what the owner was thinking of that concept. Everything else was great. Some people might have other opinions about driving away to check out, they should have a drop box located around the office area to drop off the keys where we were staying at, instead of us driving to the other location drop it off, I found that to be very inconvenience for us.
- Jose DeSousa on Google