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RV Reviews

Aug 15, 2022
The KOA, itself, was nice. However, the site we had (53) is way to small. There was barely enough room to put a chair up without being in the next site. With that said, staff and accommodations were nice and met the norm KOA standards.
Aug 15, 2022
The Staff was very Nice and show a strong willingness to assist its customers. Campground was clean and also quiet.
Aug 14, 2022
Very clean and friendly campground. A lot of amenities and within walking distance from all that Lava Hot Springs has to offer.
Aug 14, 2022
Aug 13, 2022
Enjoyed our stay. Beautiful setting. Close to attractions. Would stay again
Aug 13, 2022
Wonderful
Aug 13, 2022
Aug 12, 2022
Enjoyed the landscape and how friendly everyone was.
Aug 11, 2022
Aug 11, 2022
Great site on the river and with good shade. Very friendly staff.
Aug 11, 2022
Aug 10, 2022
Aug 10, 2022
Beautiful campground! We enjoyed the shade from the trees and appreciated how well everything was kept up.
Aug 10, 2022
Really fun trip! Only spent two nights there but made the most of it. Great location but still separated from the clutter from downtown.
Aug 09, 2022
Was the best time. Have already booked for next year with a more shaded location.
Aug 09, 2022
Good location. Close to hot springs. Lots of shade. Pull throughs are very narrow. No gravel in spots. When it rains and it did. The spots turn to mud.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Unfortunately there has been a couple of rain storms lately that dumped alot of welcomed moisture and created muddy conditions for a for a short time.
Aug 09, 2022
I can’t stay here anymore. For 22 years, off & on, we have been taking our kids here and this was our final time. The rates are UNREAL, per person, per site, per tent!!! If there customer service equaled what you paid, it might be worth it, but it’s not. Our tradition will have to be moved elsewhere, this stay was our final time here and we won’t be back, either will our family & friends.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the confusion regarding the rate structure and that it has discouraged your future return visits. The rate structure has been in place for years and apparently was overlooked by staff in the past. Lava Hot Springs is a great place to visit and we hope you enjoyed your stay.
Aug 08, 2022
Loved our space. But did have a few problems getting backed in. The space is a double, as we had a truck and boat with, but wish that we had a little guidance as to how to line the motor home up to avoid the trees and get the slide out without bumping anything important.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Wished the office was aware that you were needing some assistance backing into your site. We do have staff available to assist.
Aug 07, 2022
Site was very clean upon arrival. site was easy to back into and everyone was friendly. This was our second time staying at KOA East. We will definitely be back. Great job KOA!!! THANK YOU!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and looking forward to your next visit.
Aug 06, 2022
We stayed in the premium site #12, so it is one of their most expensive ones. Lovely site, but the patio was really dirty. Not from nature, but food and who knows what else. It really should have been washed off prior to our 5 night stays at nearly 600$. We will stay there again but I will bring a hose attachment to clean up if needed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and for bringing the condition of the patio to our attention. The situation will definitely be discussed with maintenance.
Aug 03, 2022
Noisy. Front desk boys unprofessional. We were early and they sent us to an overflow area that was unfit for our size rig. Actually snapped a spring shackle backing and turning around. All of this when the campground was 80 percent empty at 1:30 pm when we arrived. They said they had no way of knowing if a site was available!
Aug 02, 2022
Spot by the pump house but other than that very good! Great shade trees on a 100degree day
Aug 02, 2022
This review has been removed by KOA due to profanity.
Aug 01, 2022
Aug 01, 2022
Jul 31, 2022
Love the area. Rates@ t this KOA are very high. We were happy with the staff and the specific site we received.
Jul 30, 2022
Jul 29, 2022
Cabin was filthy. Found old dried MOLDY coffee grounds in coffee maker. Remote controls were visibly dirty. Clorox Wipes turned BROWN from wiping kitchen counters. Paper towel turned BLACK from wiping water drips off floor. BBQ so dirty it took an hour to clean. Fire pit table top had oily gobs, sticky spots, salt, cup rings. Bad housekeeping. Were bathrooms sanitized? Complained to manager.
Jul 29, 2022
The campground is well-maintained and clean with plenty of activity options. Other than the trains, it was quiet. However our site had ground bees and no shade. And the bathroom set-up was weird. There's only 5 unisex stalls, so if there's 5 people showering, there's no toilets available. And it seemed like in the afternoon there were ALWAYS 5 people showering. It was definitley a problem.

CAMPGROUND RESPONSE / COMMENTS:

There are two bath houses located on the campground. One near the playground and one at the registration building. We are sorry to hear you didn't know there was another option for bathroom/shower use.
Jul 27, 2022
Jul 27, 2022
Absolutely beautiful park and the cleanest bathrooms I have even seen
Jul 27, 2022
My complaints are issues you can't control. The overall noise levels, including the traffic and trains, and the noisy people don't make for a relaxing stay. Sites are close with no privacy. We have no kids but families with kids would rate it ten stars.
Jul 26, 2022
This KOA is great! We come back every year and love our sites on the river.
Jul 26, 2022
Nice campground, but the 10pm quiet hour was not enforced. That’s the reason for the 3 star.
Jul 26, 2022
Jul 26, 2022
Would like to see more space in between camp sites. Also personalized motor vehicles with underage kids driving is a accident waiting to happen not to mention the noise
Jul 26, 2022
The campground is well maintained we enjoyed our visit but the trains were very loud.
Jul 26, 2022
Jul 26, 2022
Rude people and they change their policies to fit their needs. They've never questioned us if we have to pop a tent in the 5 years we've been coming. Now all the sudden they charge $25 a night. I'm already paying for the stay and the amenities, and everything else. It's a rip off I will not be staying their again!

CAMPGROUND RESPONSE / COMMENTS:

As we have been the owners for quite some time the policy has always been that an extra tent on a site is an extra charge. Our KOA.com page also explains this. Our staff will also be confirming how many people, tents, cars and pets at check in, and charging accordingly for every reservation.
Jul 25, 2022
Camping next to the Portneuf river is always a treat; beautiful and peaceful - despite the truck traffic and the regular passing of trains. After a while, you just tune those things out and watch the river run. It's walking distance to the hot springs and downtown. This was our second time and we will likely be back. Jim in the office and Kip out on the grounds made our stay that much better.
Jul 24, 2022
Someone should tell you when booking this is surrounded by live train tracks and a very busy highway. Nosiest campground I have ever stayed in

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately it is difficult to escape the noise of the train tracks, Hwy 30, and the Portneuf River. They run parallel of Lava Hot Springs. All three can be seen and heard from anywhere in town.
Jul 24, 2022
Very nice environment and nice people. It's the most expensive campground we've ever stayed at. We enjoyed the stay and the people we met. We will come again but hope that it is not so expensive.

CAMPGROUND RESPONSE / COMMENTS:

This time of year, July 1 -August 15th is our "holiday" season rates. The "shoulder" and "in-season" April 1 -June 15th or September 10th - October 15th rates are much cheaper.
Jul 23, 2022
Jul 23, 2022
This is a beautiful park with a top notch staff.
Jul 23, 2022
Last year 2021we stayed here for $57 a night. This year 2022, same time of year, same rv spot they charged me $137. My wife and I really enjoyed staying here. This price hike is insane, especially for senior citizens. We would enjoy it again if they didn't charge so much. We were really disappointed and cut our stay short due to the price increase.

CAMPGROUND RESPONSE / COMMENTS:

For future reference, sites #4 and #14 on the river are much cheaper. I could not find a reservation under your name from last year, so I'm wondering if you stayed at a different campground? Our rates definitely did not jump from $57 to $137.
Jul 22, 2022
The place is ok but I thought quite time was at 10.00pm. We got there Monday and left Thursday. There was a party close to us every night until 12.20 am every night. The traffic was bad you can here trucks all night not to mention the trains. Over all it was a nice place
Jul 22, 2022
It was good. We had a nice spot.
Jul 22, 2022
Jul 22, 2022
Jul 21, 2022
This was our 4th stay at this campground. We love coming back every year to visit Lava Hot Springs and stay at KOA. The bathrooms are convenient, the campground is in good shape.
Apr 06, 2024
We stayed in L46 and patio is facing the river. Very nice night bbq and fire pit experience. Close by train tracks and freeway is the downside though. The cabin was very clean and cozy. Kids loved the bunk beds.
- S Tiwari on Google
Dec 12, 2023
Rented this little cabin at the KOA. Looking forward to staying here again.
- Jim Copeland on Google
Nov 28, 2023
The cabins are very cozy, close to the Portneuf river across from the cabins. It runs by some great RV parking spots looking at that river. I gave them 2 stars for service because no one is around Monday to Thursday, along with limited working hours Friday- Sunday. If you want something, you have to get in your vehicle and drive about a mile away to their other office in a different area of town. I find that ridiculous or even worse, asinine, not sure what the owner was thinking of that concept. Everything else was great. Some people might have other opinions about driving away to check out, they should have a drop box located around the office area to drop off the keys where we were staying at, instead of us driving to the other location drop it off, I found that to be very inconvenience for us.
- Jose DeSousa on Google