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RV Reviews

Aug 14, 2023
Costs are rising, pools promised, if not in by our stay next August, will probably look for other location. Other wise outstanding customer service....amenities need to be brought up to oar with costs...
Aug 13, 2023
Aug 12, 2023
Fantastic pull through sites with full hookup. Nice and spacious. Position of fire pit too close to road. Need more amenities for kids. Pool especially. Phenomenal hiking all around.
Aug 11, 2023
First and foremost, if you are staying in a trailer site along Fox Lane (sites 93-97), you will smell venting sewer pipes constantly during your stay. it's offensive enough that we mentioned it to the staff multiple time during our stay. Sam & the staff were fantastic and very helpful. Lacks usual KOA amenities: playground is rundown, no pool, game room is outdated, camp road is very narrow/bumpy

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us and thank you for your kind words about our amazing staff! Everything you mentioned is at the top of our wish list for the future to make this the best campground it can be.
Aug 10, 2023
Aug 10, 2023
Our stay was great. The pot holes need to be filled in. Campers should go in the out exit. It would make it easier.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that you enjoyed your stay! We are fighting a never-ending battle with the potholes this season. The rain keeps getting the upper hand. We will keep at it though. Eventually, we are bound to get ahead. Thanks again!
Aug 10, 2023
Always beautiful to stay at Wilmington KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate you.
Aug 09, 2023
It would be great to have a pool for the kids. Plus up grade the play ground. Our stay was nice and enjoyable. The staff was great and very helpful. 5 star on them. We look forward to next year stay. Rated 4 because no pool for the kids.
Aug 09, 2023
The location for this KOA is amazing close to everything. Beautiful views. The Checkin and staff were great. The down side was the sewer smell. My family had two campsites and a cabin and walking and sitting by the fire you would get hit with a wave of sewer Smell… maybe something that can be fixed?!? Made relaxing outside less enjoyable.
Aug 08, 2023
This was our first time at this KOA as we have stayed multiple times at your previous location on Fox Farm RD. The site I was on was was very accommodating for my 28 foot travel trailer. The reason for the 4 was we really missed the pool and for multiple days that we were there, we experience a very strong sewer smell that occurred daily throughout the day.
Aug 07, 2023
We are not happy with the new location, the price is very expensive for a campsite with electric and sewer hook up with no other amenities. No snack shack at the new location no cable no swimming pool or golf. We were told the price is going to almost double next year. After so many years staying and loving the old location, i think we be in the market for a new campground in the Lake Placid area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Don't worry, while pricing does fluctuate from year to year, there is no scenario where we would double our rates. We will continue to work toward adding and upgrading to provide the amenities that were so loved on the last property as quickly as possible.
Aug 07, 2023
It’s a big act to follow the previous Lake Placid KOA site but this location is on their way! We did wish there were more activities throughout the week but I can imagine staffing is terribly tough as with most industries. No significant complaints although the playground could use updating especially since they do not have a pool.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your patience with us and for your kind words. We appreciate them so much! A playground update and a pool are both on our future wish list. We can't wait to keep making this park better and better. Thanks again!
Aug 07, 2023
Aug 07, 2023
Aug 07, 2023
The site will absolutely not pick up phone most days. (especially early in season) Due to change in plans we had to extend our reserveration by adding another separate reservation. Of course we were hoping to have a single site for entire stay, but since phone is never answered this could not be discussed. Finally got through close to visit time.... 1st site #58 huge wet spot...very rough.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your difficulty in reaching us. Our call volume can be extremely high at times, but our staff does their very best to keep up. Another option is to add a note to your online reservation and our team will do everything they can to accommodate. Thank you so much for your patience.
Aug 07, 2023
Aug 06, 2023
Very rough roads, big pot holes so big my camper refrigerator door popped open and we were going slow. Showers and restrooms were not very clean and stalls were dark. Sites were ok but poor runoff and no gravel so rain made them quite muddy. Needs a lot of tlc and office closes at 5. They do not lead you to your site like other koas and I’m not sure it was family owned. Workers were not very hap

CAMPGROUND RESPONSE / COMMENTS:

We are doing our very best to stay ahead of the roads but the constant rain this year seems to be winning. We aren't giving up though! Even though there are many challenges, we hope that you were able to enjoy your time and relax a bit. We promise that we will continue to get better and better.
Aug 06, 2023
Your staff was so very helpful. I was stressed out over a black tank / toilet backup and Sam helped me out. Great knowledge. Great customer service. Thank you again !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We agree-Sam is amazing! We will be sure to let him know that you appreciated his help. Have a great week and please come back soon.
Aug 05, 2023
Aug 02, 2023
Campground moved. We found out the day before. No pool. Strong smell of sewage everywhere.
Aug 01, 2023
We enjoyed staying at your camp ground given how close it is to all the Lake Placid attractions. The site 86 was large enough to accommodate my rig and my tow vehicle. Wi-Fi speed was awesome. My two biggest complaints are the camp ground roads that have so many pot holes that it is very tough to avoid them. My other is the firewood I purchased from you was to damp or not seasoned enough to burn
Aug 01, 2023
Great stay. Neighbors stayed up past 3am. Very noisy one night.
Jul 31, 2023
Everyone was very friendly. The campground was very well maintained and the bathrooms/showers were nice and clean:-)
Jul 30, 2023
Water leak coming up from the ground at our campsite, told when we noticed it, they new about it the day before we were leaving and didn't fix it. Went to empty rv tanks, and couldn't because the Seward system was backing up the Seward pipe with sewage. Took 2.5 hrs to dump the tanks. Very dissatisfied, I needed to leave for prior engagement. Please reimburse me 1/2 my costs. Blake Verbel.
Jul 30, 2023
very nice campground, large site, quiet
Jul 29, 2023
Great area to visit. Many sites to visit. The area is very unspoiled.
Jul 29, 2023
Jul 29, 2023
Nice, clean, peaceful, quiet

CAMPGROUND RESPONSE / COMMENTS:

Those are all of our favorite words! Thank you for staying with us.
Jul 29, 2023
Been my favorite place for years before KOA took it over. Now more money and less amenities. And terrible roads, especially when it rains. The sites (formally 100 acre woods) seem to be more crowded now with the addition of all the cabins. It had a more 'woodsy' feel in the past. Maybe in future years when they get the other side of the road completed it will be better. Staff was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are glad that you liked our staff. We think they are pretty great too! With the unprecedented amounts of rain that our area has gotten this year our struggle with the roads has been a tough one. We will keep at it though. Send us some sunshine if you have any extra!
Jul 29, 2023
We enjoyed our stay at the Lake Placid/Whiteface Mtn. KOA. The sites were large with great shade coverage. The campsite is well located, close to hikes, tourist attractions and Lake Placid. We will definitely stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, and for your great review. We hope to see you again soon!
Jul 28, 2023
Overpriced and dishonest, the old website that showed a beautiful pool should be removed from the internet. $125 for RV site with no pool, or private water or other amenities. Positive side employees were professional, friendly and kind.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Sadly, we don't have a pool yet but the website for the old Lake Placid KOA is no longer online. There may be privately posted pictures of the old campground on Google or other locations. That may be what you saw. Thank you for your kind words about our staff!
Jul 26, 2023
Jul 26, 2023
Bathroom & showers were clean, water was warm. Some bathrooms were locked/no one in them, which meant fewer for campers to use. Overall, very pleased with campground.
Jul 25, 2023
We had a wonderful stay The staff was friendly and helpful The showers and restrooms were very clean We will be back in September
Jul 25, 2023
We loved our stay here. Every interaction with staff was exceptional - very very friendly staff. Also, the campground is super clean and nicely wooded with large sites. We will for sure be coming here again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us, and for your review. We love our staff too! We are so lucky to have them. We hope you come back again soon!
Jul 24, 2023
Jul 24, 2023
Clearly a campground that is held to a higher level. Beautiful location, great trails, excellent staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your great review! We are so lucky to have such an amazing staff and a beautiful location. We are so glad that you enjoyed your stay.
Jul 23, 2023
Liked old place better Pu 1 nite stay way in the back Laundry for 4 washers for a huge place People when checking in not helpful No escort to site Felt not welcome
Jul 23, 2023
We enjoyed our stay at KOA. The staff was friendly and the campsites were well maintained and beautiful. We plan to come again next year.

CAMPGROUND RESPONSE / COMMENTS:

Great! We can't wait to see you next year. Thank you for your review.
Jul 21, 2023
We loved our site. Very private and quiet. The staff was very helpful and accommodating!
Jul 20, 2023
Awesome!
Jul 20, 2023
This campground needs lots work,it lakes quality bathrooms, 100 Campsites with just 3 washing machines. . Wifi real good. Not worth $90.00 night
Jul 18, 2023
Love this place

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We hope you will come again soon.
Jul 18, 2023
Your staff was great very helpful and I enjoyed my stay I have stayed here before it was a KOA they had cable TV now you have internet that was supposed to be as good but the streaming w was mostly buffering it was raining when we were in our camper it was hard to watch tv

CAMPGROUND RESPONSE / COMMENTS:

We are not able to get cable TV at this time, but it is on our list of future plans. We are so glad that you enjoyed your stay. Please come again!
Jul 17, 2023
We enjoyed our stay at this site... check-in was very efficient and the sites were nice and large. There is lots of great outdoor activities in the area (hiking, swimming, exploring). We look forward to see what you do the the original location!
Jul 17, 2023
Jul 17, 2023
First of all, we prefer rustic camping to "resorts", so take our ratings with a grain of salt. Roads need grading. Wifi works intermittantly. Both pool and bounce house that were advertised dont really exist.
Jul 17, 2023
Clean, quiet, rustic. No complaints
Jul 17, 2023
Très bien, le personnel et le service sont super!
Jul 17, 2023
This is a new campground, nice friendly staff, large sites, clean campground, nice amenities, could use paved roads and sites. Roads to sites a little rough and tight. If they improved on that they would have a gem of a campground. Close to all the attractions but not to close to have all the noise, nice shaded sites. Enjoyed our stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and for your review. Road and site upgrades are definitely in our future. We appreciate your feedback. Please come back again soon!
Apr 09, 2024
Suck a beautiful ride up there and the Scenery is breathtaking, during winter and every other season....so peaceful and relaxing I love it
- Shane Cherry on Google
Dec 22, 2023
One of our favourite places to camp. Great staff and great location
- Richard Hart on Google
Nov 13, 2023
Just did a Trunk Or Treat there for Halloween in was great
- Cecil Smith on Google