Campground Cancellation Guideline
Campground Specific Cancellation Policy
Lake Milton/Berlin KOA Reservation/Cancellations Guidelines:Tent/ RV/Deluxe Patio RV site: 7 days prior to the scheduled arrival day is a $25.00 cancellation fee. The select my site fee of $15.00 is non-refundable.
Group booking. 30 days prior to the scheduled arrival day.
Kamping Kabins, Deluxe Kabins, Glamping Safari Tents, the Wagon and Rental Trailers, and motorhome: One-night non-refundable payment is required. A 30 days cancellation notice applies otherwise the full reservation will be charged.
*When you book any one of our rentals online that allows a pet, the pet fee is not included in the site fee.
*We allow early arrivals or late check-out depending on site availability. After 12:00 pm will apply an early check-in fee. Early check-ins before 12:00 pm will pay a full stay rate. NO REFUNDS on Holiday Weekends.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-3927 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.