Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cabins - Cancellation Policy is 7 days prior to the date of your reservation before 4:00PM PST. If you fail to cancel before the 7 day period you will lose the deposit that you have already paid.
RV - Cancellation Policy is 48 hours prior to the date of your reservation before 4:00 PM PST. If you fail to cancel before the 48 hours you will lose your deposit that you have already paid.
Tent Sites - Cancellation Policy is 48 hours prior to the date of your reservation before 4:00 PM PST. If you fail to cancel before the 48 hours you will lose your deposit that you have already paid
PLEASE NOTE: KOA also has a $10 cancellation fee anytime you reserve and cancel in the correct amount of time.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-2085 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.