Kentucky Lakes / Prizer Point KOA Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Lodging:

  • If they cancel 14 days prior to their arrival it is a 10% cancellation fee. If they are calling within the 14 days, they will only be refunded 50% of whatever days we re-rent of their cabin rental.
  •  If they are calling within the 14 days they will only be refunded 50% of whatever days we re-rent of their cabin rental.
  •  If they are calling within the 14 days they will only be refunded 50% of whatever days we re-rent of their cabin rental.
  • If they are canceling one or more days of their reservation there is no refund of reservation. 
  • NO CANCELLATIONS ON HOLIDAYS
  • Return Lodging Keys to ft. Office Basket 

Early Check In Fees for Early arrivals do apply

NO CANCELLATIONS ON HOLIDAYS

Campsites:

  •  If they cancel 7 days prior to their arrival it is a $20 cancellation fee 
  • 7 days or less NO Refund 

NO CANCELLATIONS ON HOLIDAYS       

Boats:

  • NO CANCELLATIONS ON BOATS Unless it has rained 4 hours straight into their rental or if there is a Lake Advisory.
Things to know:Golf Carts, Boat Slips, Guaranteed site, and pet fees are NOT refundable. Early departures are NOT refundable.If you move your reservation (this goes for all rentals) from one date to another, and there are lower charges you will not get a refund.  If the charges are higher you will be required to pay the difference.Effective Jan1,2024Golf Cart Rules for ALL Daily and Seasonal Guests-NO HORSEPLAY! Customers are to use the Golf Carts for transportation only, no reckless or dangerous activities will be permitted. -Legal Drivers Only! Only guests age 16 or older with a valid driver's license are to drive the golf carts.-All Golf carts are subject to a $15.00 fee. You will receive 1 tag when golf cart is checked during arrival

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.