Campground Cancellation Guideline
Campground Specific Cancellation Policy
PLEASE READ IN ITS ENTIRETY AS POLICIES DIFFER ON HOLIDAYS, EVENTS, ETC:
STANDARD CANCELLATION POLICY
RVs and tents: Cancellations made by 4PM two days prior to the reservation will be charged a $10 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
Basic cabins: Cancellations made by 4PM seven days prior to the reservation will be charged a $10 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
Deluxe Cabins/accommodations: Cancellations made by 4PM thirty days prior to the reservation will be charged a $10 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
2024 ECLIPSE
ALL 2024 eclipse reservations made for any site type require a full deposit* and will be non-refundable.
ALL HOLIDAYS:
Full deposits* on basic or deluxe cabins and accommodations are not refundable.
Full deposits* on RV or tent sites are refundable minus 1 night IF cancelled prior to the 15th of the month. Reservations cancelled on or after the 15th will forfeit the entire deposit.*
We do not make exceptions to any of the policies, so please do not ask. If unsure about your plans, please wait before booking. Reservations that no-show or fail to cancel will result in a loss of the full deposit.*
Thank you!
*Full/Entire deposit refers to total payment for the entire stay
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-0531 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.