Indianapolis KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

**Staying safe is first and foremost an act of personal responsibility.  If one does not feel comfortable being in a shared setting with others or is feeling unwell, please stay home and do not come to our campground.  While we are taking many precautions necessary to ensure the cleanliness of our facilities, the potential of exposure may still remain, as it would in any public setting. Therefore, any guest making a reservation accepts the implied risks of simply waking up each morning and relinquishes the Indianapolis KOA Holiday from any liability regarding your voluntary visit to our property.

Agree to terms by checking box: Management assumes no responsibilty for accidents, injury, or loss from any kind. 

PLEASE READ IN ITS ENTIRETY AS POLICIES DIFFER ON HOLIDAYS, EVENTS, ETC:

STANDARD CANCELLATION POLICY

RVs and tents:  Cancellations made by 4PM 7 days prior to the reservation will be charged a $20 fee.  Cancellations made inside this time-frame will forfeit the entire deposit.*

Basic cabins:  Cancellations made by 4PM fourteen days prior to the reservation will be charged a $20 fee.  Cancellations made inside this time-frame will forfeit the entire deposit.*

Deluxe Cabins/accommodations:  Cancellations made by 4PM thirty days prior to the reservation will be charged a $20 fee.  Cancellations made inside this time-frame will forfeit the entire deposit.*

ALL HOLIDAYS:

Memorial Day, July 4, & Labor Day.

Full deposits* on basic or deluxe cabins and accommodations are not refundable.     

Full deposits* on RV or tent sites are refundable minus 1 night IF cancelled prior to the 15th of the month.  Reservations cancelled on or after the 15th will forfeit the entire deposit.*  

We do not make exceptions to any of the policies, so please do not ask.  If unsure about your plans, please wait before booking.  Reservations that no-show or fail to cancel will result in a loss of the full deposit.* 

Thank you! 

*Full/Entire deposit refers to total payment for the entire stay

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.