Campground Cancellation Guideline
Campground Specific Cancellation Policy
PLEASE READ IN ITS ENTIRETY AS POLICIES DIFFER ON HOLIDAYS, EVENTS, ETC:
STANDARD CANCELLATION POLICY
RVs and tents: Cancellations made by 4PM 7 days prior to the reservation will be charged a $20 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
Basic cabins: Cancellations made by 4PM fourteen days prior to the reservation will be charged a $20 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
Deluxe Cabins/accommodations: Cancellations made by 4PM thirty days prior to the reservation will be charged a $20 fee. Cancellations made inside this time-frame will forfeit the entire deposit.*
ALL HOLIDAYS:
Memorial Day, July 4, & Labor Day.
Full deposits* on basic or deluxe cabins and accommodations are not refundable.
Full deposits* on RV or tent sites are refundable minus 1 night IF cancelled prior to the 15th of the month. Reservations cancelled on or after the 15th will forfeit the entire deposit.*
We do not make exceptions to any of the policies, so please do not ask. If unsure about your plans, please wait before booking. Reservations that no-show or fail to cancel will result in a loss of the full deposit.*
Thank you!
*Full/Entire deposit refers to total payment for the entire stay
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.