Campground Cancellation Guideline
Campground Specific Cancellation Policy
HOT SPRINGS NATIONAL PARK CANCELLATION POLICY
If you need to CANCEL your reservation, you must call the campground before the deadlines listed bellow to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications do not guarantee that cancellation will be completed.
RV & TENT SITES: 48 hours cancellation notice is required. Please notify the Hot Springs National Park KOA by 4 p.m. two (2) days before your scheduled arrival.
DELUXE CABINS & CAMPING CABINS: Seven (7) days cancellation notice is required. Please notify the Hot Springs National Park KOA one week before your scheduled arrival.
HOLIDAYS & SPECIAL EVENTS: Cancellations for HOLIDAY weekends and SPECIAL EVENTS are seven (7) days prior to your arrival for RV & Tent sites; and fourteen (14) days prior to your arrival for Deluxe Cabins & Camping Cabins.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.