Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cabin, Wagon, or Tree House 14-days upon arrival . Notify Koa two weeks prior to your schedule arrival date . The following fees apply. Cancellation after deadline will result in forfeiture of deposit.
A $20.00 cancellation fee will be charged for cancellations on a Camping Cabin.
A $50.00 cancellation fee will be charged for cancellation on a Deluxe Cabin.
A $75.00 cancellation fee will be charged for cancellation on a Deluxe Duplex.
A $75.00 cancellation fee will be charged for cancellation on a Wagon.
A $100.00 cancellation fee will be charged for cancellation on a Tree House.
A $100.00 cancellation fee will be charged for cancellation on a TEE PEE.
Holiday weekends, special events require a minimum of a three night stay.
cancellation on a Holiday you forfeiture the three night stay.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.