Campground Cancellation Guideline
Campground Specific Cancellation Policy
Campground specific cancellation policy:
For holiday long weekends (May, July, August and September) a 3 nights minimum stay is required for all cabins and Deluxe RV Patio sites.
For weekdays (not included holidays or long weekends): a 2 nights minimum stay is required for all Deluxe Cabins and Deluxe RV Patio sites.
For weekends (not included holidays or long weekends) a 2 nights minimum stay is required for Kamping Cabin, Deluxe Cabins and Deluxe RV Patio sites.
Deluxe cabins and Deluxe RV Patio sites must be cancelled 2 weeks (14 days) prior to the arrival date in order to receive a refund, but a cancellation fee applies. Deluxe Lodge : $30 cancellation fee, Deluxe Studio & Deluxe RV Patio site : $20 cancellation fee.
Kamping cabin must be cancelled 1 week (7 days) prior to the arrival date in order to receive a refund but fees apply. Kamping cabin $10 cancellation fee.
Regular RV sites and tent sites must be cancelled 48 hours prior to arrival date in order to receive a refund but fees apply, Regular RV sites and tent sites $10 cancellation fee.
A refund cannot be issued for any nights paid in full for all cabins and Deluxe RV Patio sites within the 2 weeks (14 days) grace period (no reimbursement if 'stay is shortened')
NO SHOW/NO CANCEL- Reservations for an RV site, tent site or camping kabin for more than 2 nights will be automatically charged 2 nights if you fail to arrive without cancelling your reservation prior to the arrival date.
PLEASE CALL: (888)-562-4714 TO CANCEL
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 888-562-4714 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.