Herkimer Diamond KOA Resort Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Cancellation Policy: Please call before the following deadlines to receive your deposit refund, minus a cancellation fee. 

RV/TENT SITE: Notify KOA 48 hours prior to your arrival. Minus a $25 cancellation fee

CAMPING CABINS: Notify KOA 7 days prior to your arrival. Minus a $25 cancellation fee

DELUXE CABINS/UNIQUE ACCOMMODATIONS: Notify KOA 14 days prior to your arrival. Minus a $50 cancellation fee.  $100 for the Diamond Cabin.

Holiday Weekends cancellation (Memorial Day, Fourth of July, Labor Day, Columbus Day) are non-refundable.

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 800-562-0897 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

  • RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.