Campground Cancellation Guideline
Campground Specific Cancellation Policy
To receive a refund of a deposit (less a $20 administrative cancellation fee), guests must call the campground before the following deadlines. Please note that text and email notifications are not accepted for cancellations.
RV & Tent Sites: 7 days cancellation notice is required. Guests must call by 4 p.m. seven days before their scheduled arrival.
Lodging & Accommodations: 14 days cancellation notice is required. Guests must call by 4 p.m. fourteen days before their scheduled arrival.California Exception: For guests booking accommodations in California, a full refund is given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Late Cancellations: Reservations canceled after these deadlines will result in the forfeiture of the full deposit.
General Rules: No refunds are given for "discomforts of nature," no-shows, or early checkouts. Additionally, no refunds are provided on or after the arrival date.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.