Green River KOA Journey Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Cancellation Policy

If you need to cancel your reservation you must call the campground before the deadlines listed below to receive your deposit refund, minus a $20 cancellation fee.

Reservations made after these deadlines require nonrefundable deposits.

Text and email notifications of cancellations are not acceptable, you must call the campground to cancel over the phone.

No-shows will result in no refund and forfeiture of the entire deposit.

Reservation changes: If you want to make any changes to your reservation, such as lessening the amount of days, the changes need to be made 72 hours prior to your arrival date for an RV or Tent site and 7 days prior to your arrival date for a cabin site.  

There are no refunds for early departure.

Campsite:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 72 hours prior to your arrival date.

If you cancel LESS than 72 hours prior there is NO REFUND.

Camping Cabin:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 7 days prior to your arrival date.

If you cancel LESS than 7 days there is NO REFUND.

Deluxe Cabin:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 7 days prior to your arrival date.

If you cancel LESS than 7 days there is NO REFUND.

Special Event or Holiday for Camping Cabins and Campsites:There is a $20 PER DAY charge 7 days or more prior to the arrival date by 4 PM.

If you cancel LESS than 7 days there is NO REFUND.

Special Event or Holiday for Deluxe Cabins:There is a $20 PER DAY charge 14 days or more prior to the arrival date by 4 PM.

If you cancel LESS than 14 days there is NO REFUND.

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.