Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cancellation Policy
If you need to cancel your reservation you must call the campground before the deadlines listed below to receive your deposit refund, minus a $20 cancellation fee.
Reservations made after these deadlines require nonrefundable deposits.
Text and email notifications of cancellations are not acceptable, you must call the campground to cancel over the phone.
No-shows will result in no refund and forfeiture of the entire deposit.
Reservation changes: If you want to make any changes to your reservation, such as lessening the amount of days, the changes need to be made 72 hours prior to your arrival date for an RV or Tent site and 7 days prior to your arrival date for a cabin site.
There are no refunds for early departure.
Campsite:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 72 hours prior to your arrival date.
If you cancel LESS than 72 hours prior there is NO REFUND.
Camping Cabin:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 7 days prior to your arrival date.
If you cancel LESS than 7 days there is NO REFUND.
Deluxe Cabin:In order to receive a full refund minus a $20 cancelation fee, you have to cancel your reservation 7 days prior to your arrival date.
If you cancel LESS than 7 days there is NO REFUND.
Special Event or Holiday for Camping Cabins and Campsites:There is a $20 PER DAY charge 7 days or more prior to the arrival date by 4 PM.
If you cancel LESS than 7 days there is NO REFUND.
Special Event or Holiday for Deluxe Cabins:There is a $20 PER DAY charge 14 days or more prior to the arrival date by 4 PM.
If you cancel LESS than 14 days there is NO REFUND.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-5734 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.