Grand Lake / Rocky Mountain National Park KOA Journey Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Cancellation Policy ... Minimum $10 for all sites except Deluxe Cabins/$25. RV, Tent: $10 cancel fee, within 48 hours, we keep full deposit. Cabins: $10 cancel fee, within 7 days, we keep full deposit. Deluxe Cabins: $25 cancel fee, within 7 days, we keep full deposit. Reservation changes or cancellations must be done by phone, they will not be honored by email. Cancellations must be made by phone or in person. No email cancellations will be accepted as we need to speak with you personally.

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 970-627-8502 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

  • RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.