Grand Island KOA Journey Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

All Lodging including Suites, Cabins, & Cottages: Deposit & Cancellations (All prices are subject to change without notice and seasonal rates may apply)A one-night deposit for the first night's stay per reservation is required to guarantee your reservation.If you cancel your lodging reservation within 14 days, you will forfeit your initial deposit of one night's stay. The remaining balance is due at time of check-in.In-season a two-night minimum stay may be required on weekends. A three or four-night minimum stay may be required for some holiday weekends.

RV Sites – Tent Sites: Deposits & Cancellations A one-night deposit for the first night's stay per reservation is required to guarantee your reservation.If you cancel your reservation within 7 days, you will forfeit your initial deposit of one night's stay. The remaining balance is due at time of check-in.In-season a two-night minimum stay may be required on weekends. A three or four-night minimum stay may be required for some holiday weekends.

Group Deposits & Cancellations for ALL Reservations that Include Three or More Sites or a Combination of Sites:A one-night's deposit the first night's stay per reservation is required to guarantee your group reservations.The balance due on your reservations must be received 30 days prior to your arrival date, otherwise your reservation will be canceled.If you cancel your reservation within 30 days, you will forfeit your initial deposit.If you cancel your reservation within 14 days, you will forfeit any and all monies paid on your lodging reservation.

Monthly Rentals: See specific park monthly site agreement.A $300 dollar deposit is required for any RV monthly bookings at time of reservation.A $400 dollar deposit is required for all lodging (suites, cabins and lodges) monthly bookings at time of reservation.No monthly rentals for tentsIf you cancel your monthly reservation within 30 days, you will forfeit any and all monies paid.

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.