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Campground Cancellation Guideline

Campground Specific Cancellation Policy

Cancellations will result in a refund of your deposit minus a $25 cancellation fee. 

As your arrival nears, cancellations result in a forfeit of your one-night deposit according to the following schedule:

RV Sites: 7 days

Tent Sites: 7 days

Camping Cabins: 14 days

Deluxe Lodges: 14 days

All other Lodging Types: 14 Days

The cancellation must be before 4 pm. For example, if you are scheduled to arrive on July 20th, 2025, for an RV site, you must cancel before 4 pm on July 13th.

Camping is an outdoor experience, and while we always hope for great weather, conditions are beyond our control. Once your reservation is made, we hold your site exclusively and turn away other guests; therefore, deposits and refunds are handled according to this cancellation policy, regardless of weather conditions. 

RV and Tents: Check Out time- 11am Check In time- 3pm

Lodging: Check Out time- 10am Check In time- 4pm

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.