Campground Cancellation Guideline
Campground Specific Cancellation Policy
Holiday/Special Event Cancellation Policy:
SPECIAL CANCELLATION EXCEPTIONS:
The following Holidays & Special Event Weekends are posted as Exceptions to the standard KOA cancellation policies. These dates require extended notice for cancellation in order to receive any applicable refund to your prepaid deposit. 1 WEEK NOTICE: ALL RV and Tent Sites2 WEEKS NOTICE: ALL Cabins, Deluxe Cabins, Cottage and Lodge RentalsMemorial Day Weekend4th of July WeekGettysburg Bike WeekendLabor Day Weekend ALL October WeekendsFailure to cancel reservations by the proper date will result in forfeiture of full deposit paid.Cancellations due to weather are not allowed.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 800-562-1869 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.