Campground Reviews

Jan 08, 2024
Staff was very friendly and outgoing, especially Desiree and Keifer. Campground was neat, clean, and very quiet. I highly recommend this park to anyone!
Jan 08, 2024
Great Place to Stay!
Jan 06, 2024
We had an amazing time. Campground is kept up very well and housekeeping does a great job cleaning cabins. Staff was very welcoming and enjoyed talking to guests, even our 7 year old. We definitely plan to come back with family members. They also have a large playground planned to be done this spring.
Jan 03, 2024
We had a wonderful stay and the campground is the best KOA we have ever stayed at in the country. The sites are spacious and clean. There are plenty of mature trees in the campground providing shade and beautiful all year round. This was our third time to stay and are planning for many more stays.
Jan 03, 2024
Dec 27, 2023
Everything was great, members will make sure you have everything you need. Even Pizza
Dec 24, 2023
We loved the cabin & campground The people were over the top friendly Very clean
Dec 18, 2023
You guys are great. We’ll definitely be back.
Dec 17, 2023
Excellent
Dec 16, 2023
Stayed in a cabin. Very nice and was surprised that there was a coffee maker and a toaster as well as outdoor bbq. Cabin was beautiful ! Needed service after hours and Jeremy was a great help. Thank you!
Dec 16, 2023
Super friendly people. Beautiful property. Clean, modern facilities. Excellent Wi-Fi and cell reception. Great communication.
Dec 15, 2023
I had a great time. The staff there was second to none. Extremely friendly. I would highly recommend this campground to anyone. Koa should be proud.
Dec 12, 2023
Excellent,very clean and organized.The staff are very professional. Thank.
Dec 11, 2023
We felt so spoiled this stay. Saturday morning we had the apple cinnamon muffins and Sunday morning we had pancake and sausage breakfast. It was raining outside so it was very welcomed that they offered this and kept us from having to cook under the awning of our camper. The campground has been expanded and they have added so much since we stayed here last. It is still a quiet and very nice camp.
Dec 09, 2023
Dec 07, 2023
It was 17°, but I had a nice warm cabin and a fire pit, The staff was super friendly and I got to take my dog hiking on the trail behind camp. Be prepared for some elevation. 10 out of 10 would definitely recommend this KOA.
Dec 07, 2023
Very friendly and clean beautiful campground
Dec 07, 2023
EXCELLENT CUSTOMER SERVICE.Ms Jenni Edward s .she is an amazing. We stayed 2 nights because she provided all information and all care as a guest!!!
Dec 05, 2023
I enjoy staying every time. I would like to see KOA give a discount for referring a friend or family. I receive a discount when I booked my stay however, I brought 2 other families and did not receive any discount for the 2 cabins I booked. This would be a great incentive KOA members to recommend friends and family,
Dec 04, 2023
We absolutely love the new cabins that fit 6 people! We enjoyed our stay so much! The cabins were clean and full furnished with everything you would need! We definitely recommend!
Dec 04, 2023
Dec 04, 2023
It was fantastic, great place to camp , text message communication was impressive! One drawback I didn’t really do my research. But this KOA is right at 30 minutes from actual Gatlinburg. But, this KOA is exactly what you want when you stay in the mountains . We looked at several other campgrounds, and noticed there were hardly any trees . So KOA East Gatlinburg was overall wonderful
Dec 03, 2023
Very nice place to stay. They even texted us with weather warnings and letting us know about special breakfast items available in the morning. They will even have pizza or firewood brought to your campsite.
Dec 03, 2023
We stayed in one of the new cabins and it had everything we needed and more!
Dec 02, 2023
WOW! What a beautiful campground! And the staff is #AMAZING! We stayed for month and loved every minute of it. As full-timers, we stay in a LOT of campgrounds. This was one of the few that was both impeccably maintained and operated. If we're ever in the area again, we'll be staying at Gatlinburg East / Smoky Mountain KOA for sure. HIGHLY RECOMMEND! FIVE STAR!
Dec 02, 2023
Very friendly staff. Very clean grounds.
Dec 01, 2023
This is a very well managed campground with a lot to do and every convenience we needed. The staff is friendly and accommodating and the grounds are very well maintained. Looking forward to returning. Highly recommend!
Dec 01, 2023
You guys are the best! Friendly staff. Very nice, clean campground. The muffins are fantastic!
Nov 30, 2023
People are very nice but the cabin rental is lacking some basic things. 1st there is no place to unpack your clothes. Not even a stand to put your suitcase on. had to pile my clothes on the table. Also nowhere to sit down. Had to drag a chair in from outside. Biggest problem is not being able to get into the bed because it's too high. Slept on bunkbed until I got a step stool. All for $ 1000?
Nov 30, 2023
Always a great experience. The staff goes out of their way to make your stay comfortable and smooth. Thanksgiving pot luck was amazing!
Nov 30, 2023
You need a KOA sign on the opposite side of the street, so you can see the sign before you get to entrance.
Nov 30, 2023
Nov 30, 2023
Beautiful campground. Great staff. Clean. Well maintained. Roomy sites with trees and shrubs. The staff was always helpful and available. I felt safe. I loved the amenities. They picked up your garbage often each day. There were fresh muffins and pizza. The staff would deliver wood, ice, pizza to your campsite. We stayed a week. Loved our stay. We will come back!
Nov 29, 2023
We loved this KOA . Friendly staff super clean bathrooms and showers. Close to hiking trails and most importantly away from downtown crowds. Short drive into town if needed only thing missing is propane refills but can get it right down the road about a mile.
Nov 28, 2023
Great campground espexially the new side. Our site #49 was to short for 40ft class A with tow, but we made it work. Nice store and had activities for kids and meals for those who r too tired to cook. Would be nice if dog kennel was lighted.
Nov 28, 2023
This was such a great campground we had a wonderful time it’s beautiful there and the bathrooms and showers are so clean. Definitely coming back!
Nov 28, 2023
Every team member of this resort is HAPPY, FRIENDLY and eager to assist in making your stay enjoyable. Impeccably clean.
Nov 28, 2023
This was the first time we ever stayed here. Although we normally bring our RV this time, we decided to stay in a KOA cabin. The cabin was spotless. We were very impressed with the condition of the cabin. It looked brand new. I have never stayed in a hotel this clean. Also, every employee we came in contact with were very friendly and eager to help.
Nov 28, 2023
Clean and very friendly staff! Very nice facility!! Got to see a bear as we were leaving!
Nov 27, 2023
Beautiful camp ground. The folks working there were amazing with attending to our needs and were very helpful and kind.
Nov 27, 2023
We thought area was beautiful
Nov 27, 2023
Nov 27, 2023
We have always rented Jackson Mountains Cabins and visit 3 times a year but we wanted to do something different. This is a Class A act. Clean, friendly and the hospitality was amazingly. We will be back. The staff is out of this world with making you feel welcome and assuring you have everything you need from muffins, wood, breakfast and other goods. Furry friends have alot of trails to walk.
Nov 27, 2023
Always a joy to stay, friendly staff. Wooded sites make you feel like you are truly in the forest camping. Relaxing time with easy access to Gatlinburg and Pigeon Forge. Enjoy walking the nearby trails!
Nov 27, 2023
Enjoyed our stay once again!
Nov 27, 2023
Staff was friendly the grounds and bathhouse clean and beautiful. I was offended by being accused of taking air hockey pucks from the game room. If I go back, I will be sure to stay out of that area I would not want to be questioned about stealing something that I did not do.
Nov 27, 2023
Amazing customer service.
Nov 26, 2023
Great place to stay with very friendly and helpful staff.
Nov 26, 2023
Had a great stay, staff is the best. The only con was the water pressure was really low. Its a great park but know its about a 20 minute drive to Gatlinburg.
Nov 26, 2023
Great place, clean restrooms, friendly staff. Will definitely be back when we head back to the mountains!
Apr 08, 2024
From the minute we drove up with our little Shasta, we were treated to the best customer service we've experienced while traveling and camping around the country. This KOA leaves nothing to be wanted, from homemade meals, social opportunities, and all the recreational activities the kids could imagine. The facility is spotless and they even upgraded our site with no charge. The location is a quick drive from all the activities of Gatlinburg, but after experiencing all that chaos, I'd rather stay at the campground!
- Cheryl Franco on Google
Apr 05, 2024
Perfect spot for our family vacation. The staff was great. Perfect location for us.
- Gwen H on Google
Mar 29, 2024
Easily one of the best KOAs or even campgrounds we've ever stayed at and we've stayed at a lot. Anybody who did not give this place five stars can pound sand. These guys are great and the campground is incredible.
- Bruce Fisher on Google