Campground Cancellation Guideline
Campground Specific Cancellation Policy
Erie KOA Holiday - Our Campground Specific Cancellation and Early Check-out Policy
All Reservations that the Guest Choose to Use the Non-Refundable KOA Select My Site Feature:
All canceled reservations that the guest chooses to use the non-refundable KOA Select My Site feature will not be refunded the $20 KOA Select My Site administration fee. VIPs will also not be refunded the the KOA Select My Site administration fee, as it is optional to use this feature and is nonrefundable to all guests.
RV and Tent Sites - Cancellation Deadlines:
a) If canceled 7 days prior to 4:00 pm EST of arrival date, your deposit minus a $20 administration cancellation fee will be refunded.
b) If canceled after the 7th day 4:00 pm EST deadline, the entire deposit will be forfeited.
c) Please see holiday cancellation and named special event cancellation policies for reservations during those stays.
Deluxe Cabin and Camping Cabin - Cancellation Deadlines:
a) If canceled 14 days prior to 4:00 pm EST of your arrival date, your deposit minus a $20 administration cancellation fee will be refunded.
b) If canceled after the 14th day 4:00 pm EST deadline, the entire deposit is forfeited.
c) Please see holiday cancellation policy and named special event cancellation policies for reservations during those stays.
RV and Tent Sites - Holiday Cancellation Deadlines:
a) If canceled 7 days prior to 1:00 pm EST of your arrival date, your deposit minus a $50 administration cancellation fee will be refunded.
b) If canceled after the 7th day 1:00 pm EST deadline, the entire deposit will be forfeited.
Deluxe Cabin and Camping Cabin - Holiday Cancellation Deadlines:
a) If canceled 30 days prior to 1:00 pm EST of your arrival date, your deposit minus a $50 administration cancellation fee will be refunded.
b) If canceled after the 30th day 1:00 pm EST deadline, the entire deposit is forfeited.
Cancellation Details Including Early Check-out and Modification to Original Reservation:
a) No refunds for early departures.
b) No refunds are given due to the discomforts of nature, including no-shows, and early departures.
c) No refunds are given on or after the arrival date.
d) All modifications to reservations must be made prior to the cancellation deadline.
e) Modifications that are made to the arrival date that are after the cancellation deadline are considered as a canceled reservation and will result in forfeiture of the full deposit.
f) Reservations made after these deadlines require nonrefundable deposits.
g) Cancellations made after the deadlines will result in forfeiture of the full deposit.
h) Refunds will be processed using the original credit/debit card, with no exceptions.
Violating Campground Policies or State/Federal Laws:
In the state of Pennsylvania your reservation is a license of use and can be revoked at any time for not following the posted policies and rules. Please see all posted policies and rules on our website under the information tab: https://koa.com/campgrounds/erie/general-information/. By agreeing to these terms and conditions, you have read, understand, and agree to comply with Erie KOA Holiday's policies and rules. Not complying with these policies and rules during your stay, will forfeit all your rights to any refunds, including any portion of your unused stay with Erie KOA Holiday.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.