Campground Cancellation Guideline
Campground Specific Cancellation Policy
Erie KOA Cancellation and Early Check-out Policy
Due to holidays, high-demand periods, and special events throughout the season, our policy differs from the KOA's national cancellation guideline as detailed below. If staying during the 2024 Total Solar Eclipse, please see the specific cancellation policy below as it differs from the KOA National Policy and our standard policy.
Our high-demand period is from May 10, 2024, to October 12, 2024, and KOA's national cancellation guideline only pertains to reservations outside of this period.
All cancellations that the guest chooses to use the KOA Select My Site when making the reservation will also not be refunded the $20 nonrefundable fee. VIPs are also subject to this reservation fee as it is optional to use the KOA Select My Site feature and is nonrefundable to all guests.
RV and Tent Site Reservations:
a) If canceled 7 days prior to 1:00 pm of arrival date, your deposit minus the standard KOA cancellation service fee of $10 will be refunded.
b) If canceled after the 7th day 1:00 pm deadline, the entire deposit will be forfeited.
c) Please see holiday cancellation and named special event policies for reservations during those stays.
Deluxe Cabin and Camping Cabin Reservations:
a) If canceled 30 days prior to 1:00 pm of your arrival date, your deposit minus the standard KOA cancellation service fee of $10 will be refunded.
b) If canceled after the 30th day 1:00 pm deadline, the entire deposit is forfeited.
c) Please see holiday cancellation and named special event policies for reservations during those stays.
RV and Tent Site Holiday Reservations:
a) If canceled 7 days prior to 1:00 pm of your arrival date, your deposit minus a $50 cancellation service fee will be refunded.
b) If canceled after the 7th day 1:00 pm deadline, the entire deposit will be forfeited.
Deluxe Cabin and Camping Cabin Holiday Reservations:
a) If canceled 30 days prior to 1:00 pm of your arrival date, your deposit minus a $50 cancellation fee will be refunded.
b) If canceled after the 30th day 1:00 pm deadline, the entire deposit is forfeited.
Total Solar Eclipse - April 8, 2024, Reservations for all Site Types:
a) If canceled prior to February 1, 2024, cancellation service fees are as follows: (These cancellation fees apply to all reservations including VIPs. This is a once-in-a-lifetime event and reservations are limited.)
1.) RV Site cancellation fee is $100 per reservation.
2.) Cabin cancellation fee is 20% of the total reservation.
b) If canceled after January 31, 2024, the entire deposit will be forfeited and will result in NO REFUND.
C) Total Solar Eclipse reservations are non-transferable.
Early Check-out:
No refunds for early departures. All modifications to reservations must be made prior to the cancellation deadline.
Violating Campground Policies or State/Federal Laws:
In the state of Pennsylvania your reservation is a license of use and can be revoked at any time for not following the posted policies and rules. Please see all posted policies and rules on our website under the information tab: https://koa.com/campgrounds/erie/general-information/. By agreeing to these terms and conditions, you have read, understand, and agree to comply with Erie KOA Holiday's policies and rules. Not complying to these policies and rules during your stay, will forfeit all your rights to any refunds, including any portion of your unused stay with Erie KOA Holiday.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-7610 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.