Campground Cancellation Guideline
Campground Specific Cancellation Policy
DEPOSITS: Payment in full required for cabins, peak weekends, special events and stays of 7 or more nights. Any reservation that include special event time periods will follow those cancellation requirements. All reservations require the person who's name it is under to be present at check in.*Pets: Sorry-Our insurance does not allow Rottweilers, Dobermans, Pitbull/Staffordshire Terriers or any mix of these breeds or aggressive dogs. No personal golf carts, atv's, etc.
SPECIAL EVENT: May 25-May 28, June 29-July 8, Aug 31-Sept 3, Sept 11-16, Oct 13-14, Oct 20-21
Special Event dates require 3 night minimum (except October Weekends). Payment in Full. Cancellations require notice by 4pm, 14 days prior to arrival.
Less notice than required will forfeit all deposits.
ALL OTHER TIMES: RV/Tent Sites-2 night minimum. 1 night deposit except for peak weekends. Peak Weekends start June 8-Oct 8. Cancellations require notice by 4pm, 14 days prior to arrival.
Cabins- 2 night minimum. Payment in Full.
Cancellations after 4pm will receive a refund minus a ONE NIGHT fee for reservations of 6 or fewer nights and a TWO NIGHT fee for reservations of 7 or more nights.
Cancellation Fees:
RV and Tent: $20
Cabins: 30 or more days notice by 4pm prior to arrival- $25-Deluxe Cabins and $20-Log Cabins.
-14-29 days notice by 4pm prior to arrival- $50 Deluxe Cabins and $30 Log Cabins.
NO REFUND DUE TO WEATHER,EARLY DEPARTURES,PERSONAL ISSUES,POLICY VIOLATIONS OR CONDITIONS BEYOND OUR CONTROL.
RESERVATIONS WILL BE HELD UNTIL 1130AM THE DAY AFTER SCHEDULED ARRIVAL THEN CANCELLED WITHOUT REFUND.
CHANGE OF DATES TO RESERVATIONS ARE ALLOWED (7 DAYS OR MORE PRIOR TO ARRIVAL) ONE TIME AND ARE NON- REFUNDABLE.
Terms of Service-I agree, and shall cause my family and guests, to abide by the Elizabethtown/Hershey KOA rules, including those rules and policies published at hersheykoa.com, koa.com/campgrounds/elizabethtown/, provided at the premises or otherwise communicated by management. Rates, specials, activities, amenities, terms and policies are subject to change at any time without notice. This is a quiet family-oriented campground. If you feel you cannot follow the rules, looking for a place to party /drink excessively this is not the campground for you. You may call the campground to cancel immediately. No refunds for failing to read and comply with policies set forth, during the reservation process, on your confirmation or any error/omissions on your part (site type,RV size etc.).This reservation is for a license to use a campsite, is not assignable or transferable to any other individual, such assignment or transfer will lead to the immediate revocation of your license, cancellation of your reservation, and cause the forfeit of your complete deposit. I have notified the campground this is a 3rd party rental. (5-2-22)
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-4774 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.