Campground Cancellation Guideline
Campground Specific Cancellation Policy
PLEASE READ ALL OF THIS INFORMATION BEFORE RESERVING
DEPOSITS: Payment in full required for cabins, peak weekends, special events and stays of 7 or more nights. Any reservation that include special event time periods will follow those cancellation requirements. All reservations require the person who's name it is under to be present at check in.*Pets: Sorry-Our insurance does not allow Rottweilers, Dobermans, Pitbull/Staffordshire Terriers or any mix of these breeds or aggressive dogs. No personal golf carts, atv's, etc.
SPECIAL EVENT: May 22-May 25, July 1-July 5, Aug 28-Aug 31, Sept 8-13, Oct 17-18, Oct 24-25
Special Event dates require 3 night minimum (except October Weekends). Payment in Full. Cancellations require notice by 4pm, 14 days prior to arrival.
Less notice than required will forfeit all deposits.
ALL OTHER TIMES:
RV/Tent Sites-2 night minimum. 1 night deposit except for peak weekends. Peak Weekends start May 30- Oct 12. Cancellations require notice by 4pm, 7 days prior to arrival.
Cabins- 2 night minimum. Payment in Full. Cancellations require notice by 4p, 14 days prior to arrival.
Cancellations after 4pm will receive a refund minus a ONE NIGHT fee for reservations of 6 or fewer nights and a TWO NIGHT fee for reservations of 7 or more nights.
CANCELLATION FEES:
RV and Tent: $20
Cabins: $20
NO REFUND DUE TO WEATHER,EARLY DEPARTURES,PERSONAL ISSUES,POLICY VIOLATIONS OR CONDITIONS BEYOND OUR CONTROL.
RESERVATIONS WILL BE HELD UNTIL 1130AM THE DAY AFTER SCHEDULED ARRIVAL THEN CANCELLED WITHOUT REFUND.
CHANGE OF DATES TO RESERVATIONS ARE ALLOWED (7 DAYS OR MORE PRIOR TO ARRIVAL) ONE TIME AND ARE NON- REFUNDABLE.
Terms of Service-I agree, and shall cause my family and guests, to abide by the Elizabethtown/Hershey KOA rules, including those rules and policies published at hersheykoa.com, koa.com/campgrounds/elizabethtown/, provided at the premises or otherwise communicated by management. Rates, specials, activities, amenities, terms and policies are subject to change at any time without notice. This is a quiet family-oriented campground. If you feel you cannot follow the rules, looking for a place to party /drink excessively this is not the campground for you. You may call the campground to cancel immediately. No refunds for failing to read and comply with policies set forth, during the reservation process, on your confirmation or any error/omissions on your part (site type,RV size etc.).This reservation is for a license to use a campsite, is not assignable or transferable to any other individual, such assignment or transfer will lead to the immediate revocation of your license, cancellation of your reservation, and cause the forfeit of your complete deposit. I have notified the campground this is a 3rd party rental. (5-2-22)
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.