Campground Cancellation Guideline
This Kampgrounds of America (KOA) location has enhanced its health and safety measures due to the COVID-19 pandemic in order to better protect you, other campers, visitors and our staff.
An inherent risk of exposure to this highly contagious virus exists in any public place where people may gather. You must follow all posted rules and instructions concerning the COVID-19 virus while you are at this KOA campground.
This KOA campground may have limited access to certain amenities in order to prevent the spread of the COVID-19 virus. Please call the campground to discuss specific limitations.
By entering this KOA campground, you voluntarily assume all risks of exposure to the COVID-19 virus.
Please help our campers enjoy this campground experience and the outdoors by adhering to all posted and supplied COVID-19 virus rules and instructions.
Campground Specific Cancellation Policy
CHECK IN IS 3PM. WE ARE UNABLE TO ACCOMMODATE EARLY ARRIVALS
All Cabins require Payment In Full at time of reservation. Campsites require Payment In Full for all Special Events and stays of 7 or more nights. All other times require a One night deposit. Cabin reservations require the credit card used for the deposit to be present along with the person who's name it is under at check in.*Pets: Sorry-No Rottweilers, Dobermans, Pitbulls/Staffordshire Terriers or any mix.
SPECIAL EVENT DATES: May 22-May 24, July 1-July 5, September 4-6, September 15-19.
All reservations require cancellation by 4pm, 14 days or more prior to arrival to receive a refund minus a cancellation fee of $25-Campsites, $40-Log Cabins and $75-Deluxe Cabins. Less notice than required will forfeit all deposits.
PEAK (May 25 - Sep 14 and October Weekends-except Special Events)
Campsites require cancel by 4pm, 7+ days prior to arrival to receive a refund minus a cancellation fee of $10.
All Cabins require cancelling by 4pm,14 or more days prior to arrival to receive a refund minus a cancellation fee of $25 Log Cabins and $75 Deluxe Cabins.
ALL:cancellations after the 4pm cutoff will receive a refund minus a ONE NIGHT fee for reservations of 6 or fewer nights and a TWO NIGHT fee for reservations of 7 or more nights.
NON PEAK/ALL OTHER TIMES
Campsites require cancellation by 4pm, 2 days prior to arrival to receive a refund minus a cancellation fee of $10.
Log Cabins require cancellation by 4pm, 7 or more days prior to arrival to receive a refund minus a cancellation fee of $10.
Deluxe Cabins require cancellation by 4p,14 days or more prior to arrival to receive a refund minus a cancellation fee of $75.
ALL cancellations with less notice than required will receive a refund minus a cancellation fee of ONE NIGHT for reservation 6 or less days and TWO NIGHTS for reservations 7 or more nights.
NO REFUND DUE TO WEATHER,EARLY DEPARTURES,PERSONAL ISSUES,POLICY VIOLATIONS OR CONDITIONS BEYOND OUR CONTROL.
RESERVATIONS WILL BE HELD UNTIL 11:30AM THE DAY FOLLOWING SCHEDULED ARRIVAL THEN CANCELLED WITHOUT REFUND. RESERVATIONS ARE NOT TRANSFERABLE.
No refunds for failing to read and comply with policies set forth and available during the reservation process or on your confirmation. Examples include but not limited to: Pet Policy, Maximum Occupancy, Golf Cart Policy etc. (3-3-19)@
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-4774 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.