Campground Cancellation Guideline
Campground Specific Cancellation Policy
NO REFUNDS for EARLY CHECK OUT: No Exceptions of any kind. You can get a rain check to use some other time this camping season.
Site Request: Due to the popularity of our campsites, if you have a specific site number request you must call the campground following your online reservation to verify availability of the requested site. A site number request through an on-line reservation alone cannot guarantee a specific site. In addition, if you have any other special requests like traveling together, please call the campground following your reservation.
SITE REQUEST LOCKFEE: This feature is NON-REFUNDABLE. While the deposit will follow the campground cancellation guidelines outlined below, the $20 fee for the Site Request Lock Fee is not refundable and is separate from the deposit.
WARNING: If you are making multiple back to back reservations to lengthen your stay, please be advised you will be required to move to your new site once the previous guest checks-out, which may not be available until check-out time at 11:00 am . You cannot leave your camper in your spot beyond the 11:00 am check-out time.
As stated in the KOA's national cancellation policy only phone calls to the campground will be accepted for cancellations. Emails and text will not be accepted in regards to stated cancellation deadlines. To ensure you cancel by the deadline, please contact the campground directly at 1-800-562-8613
Deposits on holidays or special event weekends you will be charge the full amount of your stay to reserve your site.
Early Check In Fees may apply.
Stays over 28 days require a $300.00 non refundable deposit at time of reservation. At check in you will be required to pay for all days booked for your stay. There will be NO REFUNDS for EARLY CHECK OUT: No Exceptions of any kind.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.