Campground Cancellation Guideline
Campground Specific Cancellation Policy
SPECIAL EVENT CANCELLATION POLICY:
For special events (Sturgis Bike Rally July 31 - Aug.11th 2025 & Kool Deadwood Nights Car Show Aug. 19th - Aug. 24th 2025) we will have the following rules in place for making and cancelling your reservation for these high demand events.
1) For guests who have not stayed at our campground before for these events, you will be required to pay for the full stay when you make the booking online or over the phone. If you have stayed at our campground before please call us at (605) 578-3830 to make your reservation. Returning customers will be required to pay half of their stay at the time of booking.
2) If you cancel your reservation between September 15, 2024 and May 31, 2025 you will be charged a $100 cancellation fee. You will need to call the campground at (605) 578-3830 to cancel. Cancellations after June 1, 2025 will result in the customer being charged for their full stay. There will be no exceptions to this rule.
Deadwood has many Special Events throughout the summer. For the events listed below you will be required to pay the full stay at the time of booking. The cancellation policy will follow the national policy for KOA:
- 7 days prior for Tents, and RV's, a $20 fee will be charged.
- 14 days prior for Lodges, Camping Cabins, and Covered Wagons, a $20 fee will be charged.
Any cancelation that occurs inside the 7 or 14 day window will result in NO REFUND and you will be charged the full stay fee.
Special Events for 2025 are:
May 23rd - 26th Memorial Day
June 6th - 7th PBR
June 13th - 14th Wild Bill Days
July 3rd - 5th Fourth of July
July 6th - 12th 3 Wheeler Rally
July 20th - 26th Days of 76 Rodeo
August 29th - September 1st Labor Day Weekend
September 12th - 13th Deadwood Jam
* There are no refunds for unused days during all special events.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.