RV Reviews

Jul 13, 2020
We enjoyed our stay at the Custer/Mt. Rushmore KOA. The staff was friendly, our site was level, facilities were clean, and the location was perfect for visiting the area’s attractions. It was our first time at a KOA, now we’re hooked! Thank you for an amazing experience! �
Jul 12, 2020
Jul 12, 2020
We greatly appreciated that they accommodated us for 2 extra days because of Motorhome engine problems. Lack of concern over bad internet and no TV because of being in a hole for the last 2 nights was unacceptable.
Jul 12, 2020
Grandkids had fun
Jul 11, 2020
The campground had everything we needed and everyone was very nice.
Jul 11, 2020
Jul 11, 2020
By far the friendliest employees of any KOA, and that’s saying something because KOA folks are usually very friendly. This is a wonderful little campground but the warmth of the staff puts it over the top. Keep up the great work!
Jul 10, 2020
Love staying at Custer KOA. This is the 4th time here as it provides a great base for exploring the Black Hills without the congestion.
Jul 10, 2020
We thank you enough for the wonderful stay. We also rented car on your suggestion! It was great , Lamont brought right to our campsite. Except Alpine Restaurant in Hill City , I think Custer has the best food places. Your 5 miles from CrazyHorse Monument & 11 Mount Rushmore! Friendly Staff & great grocery convenient! Deer and rabbits were our welcoming committee! Ha! Rentals of all kinds in town.
Jul 10, 2020
Jul 09, 2020
Excellent customer support. The staff was very helpful welcoming and knowledgeable about the area. The site was wonderful. We stayed in site 202 which was extremely well appointed and spacious. I highly recommend that if you have the opportunity spend a little extra and tale advantage of the upgraded sites. But you really can't go wrong with any RV site there.
Jul 09, 2020
Check-in was super easy and we got taken to our site. Site was mostly level and VERY clean. The staff did a great job of going around to the sites between reservations and cleaning. Like most KOAs we have been to, the sites are tight. This was only an issue on our last night as people were coming in for the holiday weekend.It was a good "base camp" for visiting Custer.
Jul 08, 2020
Staff was very friendly and when I needed something fixed at the campsite staff fixed it immediately.
Jul 08, 2020
They have some very nice sites here, but some are not so good. Mine was not so good because my picnic table and outside food prep area was within inches of the next camper's sewage hookup, and i could smell it. Otherwise the facilities were clean and the management was friendly enough.
Jul 08, 2020
Could use some work on leveling the sites a bit. Town of Custer very enjoyable.
Jul 08, 2020
Jul 08, 2020
Very nice facility. There was quite a storm the night we arrived which damaged the gravel roads and they were on top of it first thing in the morning. Perfect location.
Jul 08, 2020
The internet was horrible and the site was not level and too short for our rig. We told them when we reserved it was 31 feet long.

CAMPGROUND RESPONSE / COMMENTS:

You mentioned nothing when we escorted you to your site. The site is 55 feet in length. Not sure what the problem was. As for the internet, we advise everyone at arrival that it tends to get slow in the evenings due to the excessive use. We have 9 access points and using another access would have provided a beter connection.
Jul 07, 2020
Having stayed at this KOA multiple times before, we knew exactly what we were getting--and looking forward to it. What we didn't expect, however, was the continued improvements that this location continues to make, such as the high-end "luxury" pull-through sites and the expanded office/store that have been added since our last visit. The location and customer service here can't be beat.
Jul 07, 2020
Jul 07, 2020
Very friendly and attentive staff.
Jul 06, 2020
Jul 06, 2020
Nice place very quite for the number of campers will differently come back
Jul 06, 2020
Jul 05, 2020
The cleanest campground ever! Spotless and modern bathrooms/showers. Super friendly and helpful staff!
Jul 04, 2020
Excellent stay! Clean, great staff, great sites, and very convenient to major tourist stops in this area! Great amenities for the kids!
Jul 04, 2020
Not Family friendly or pet friendly!! Took the kids to the pool and sat in the chairs by the fence with the my little dog, got yelled at for just sitting there. But got yelled at for the dog in the camper while I used the bathroom for 5 minutes. There are several campgrounds in the area, the one next door has more for the kids!!

CAMPGROUND RESPONSE / COMMENTS:

Health Department regulations state no pets in pool area which is posted at the gate your entered through. Dogs are not allowed unattended in or out of your RV. Your fellow campers complained to us about it so it was followed up on.
Jul 02, 2020
Love our stay. Staff was friendly and very nice. Would stay there again.
Jul 02, 2020
Their new concrete RV sites are excellent! Easy setup and clean! Thank you!
Jul 01, 2020
Nice campground with lots of trees. The hosts were very nice. Bathrooms were clean and looked like new. Showers are a bit tight and narrow to change in. Great location near but not too close to town.
Jun 30, 2020
We didn’t use a lot of the extras. Site was nice, showers and bathrooms clean. The one thing that was tacky was the composting area. Black trash bags just tossed in it so it looked like a trash dump. The other items like washers/dryers and other items made it look like a farmers junk pile
Jun 29, 2020
We stayed in your patio sites and it was super
Jun 29, 2020
nice facility, but stay was really compromised by poor wifi and phone reception (verizon and att)
Jun 29, 2020
Quiet... close to Custer... nice trees ...
Jun 29, 2020
Everything perfect except the internet service was a joke, with poor cell service the hot spot on my phone was the only way I could connect.
Jun 29, 2020
Very friendly staff, easy to understand policies, clean facilities, but had issues finding campground.
Jun 28, 2020
They could improve their grounds by simply picking up random logs and weeding.
Jun 27, 2020
Friendly staff, outstanding shower room good water pressure. Nice and quiet area. Pretty good sized dog park. Well stocked store. Our coach generally sets a little lower in the rear so we usually have to use a level block or two. at our site, we needed four leveling blocks. Maybe level out the sites a little but again, awesome place to camp, we will return someday. thank you Custer/Mt Rushmore KOA
Jun 27, 2020
Well kept campground with very clean bathrooms and showers.
Jun 26, 2020
Jun 26, 2020
What a great place to stay! Our granddaughter loved the jumping pad and the pool! The staff is friendly, our site was shaded, the bathrooms were clean and nice. We really liked it.
Jun 26, 2020
Jun 25, 2020
A great park, really nice people. It is a bit far from Mount Rushmore, but it's stated that it's within 30 miles. Gets really dark, even with the bathroom building lights, great for looking at the sky at night.
Jun 25, 2020
We got their late so dark hooking up. We were extremely close to the people on both sides of us. Our awning was within inches of family to our right. On our left we put out our slider and the guy had a fire going and he almost had to move it. If you have a big rig you get a lot more room. Ours was 22’ so we got a smaller space I guess? The laundry ��� was open, the pool was open.
Jun 25, 2020
Jun 24, 2020
Super helpful and pleasant staff! Quiet and peaceful setting, very clean facilities and great location. Will definitely stay here again! Super kudos to the entire team here. Beautiful black hills await!
Jun 24, 2020
Jun 24, 2020
Absolutely wonderful KOA clean, super friendly staff and a gorgeous countryside setting, accessible to everything.... Custer state park was a real gem! Love love this place, thanks KOA you guys rock!!
Jun 23, 2020
Friendly group of people! Helped find someone to take us on a tour �... which was a awesome trip. We ended up lost and they stayed on the phone with us until we arrived safely. Will definitely return.
Jun 23, 2020
Very friendly welcome from the staff. Extremely helpful with every question that we had. Lovely picturesque campsite in the trees. Immaculate facilities.
Oct 12, 2021
This area of National Parks, state parks and scenic byways is a must see and experience for every American. I will love to return someday.
- Norma Haynes on Google
Oct 12, 2021
Very nice campground. Wish my site was more level.
- Tesh Watson on Google
Oct 12, 2021
Amazing experience here. When we arrived we realized our travel trailer tire was nearly flat and the folks working at the campground went way out of their way to help us block up our trailer extra while we waited for a tire change. They had all the amenities anyone would need, sites were large, campground was quiet, nice amount of tree coverage. Will definitely return!
- Jennifer Johnson-Blanchard on Google