Jul 24, 2023
So friendly and clean!
Jul 20, 2023
Great stay with very friendly workers that were helpful throughout our stay!
Jul 18, 2023
The three day stay was great! It is a nice central location for all we wanted to do. However, the internet didn’t work well so we struggled to do work while at the KOA. My only suggestion would be to place mats in the changing area of the showers. It’s difficult to change and not get your clothes wet. We will stay with you again in the future!
Jul 17, 2023
We enjoyed our time with y'all. We were close to so many places to go see. The cabin was nice and all on the grounds was well maintained.
Jul 17, 2023
The staff was very pleasant and helpful, and the location was central to many things we wanted to do.
Jul 17, 2023
Jul 14, 2023
We enjoyed our stay so much. Everyone is so friendly. I wish I could remember everyone’s name so I could give a shout out to them. You are all good people. We will definitely be back. Thank you for making our trip to the Black Hills so memorable.
Jul 10, 2023
Jul 10, 2023
Jul 08, 2023
Another awesome stay at Custer KOA. Staff is very friendly and accommodating. We love it there, it’s been 3 years since our last visit, many improvements made since our last stay. We will be back in the future!
Jul 06, 2023
Wonderful stay! Great mattresses in the cabin. Clean campgrounds. Fun amenities for the kids. My only suggestion is family bathrooms. When you have little children it is difficult to get them cleaned and ready in such a small shower. Plus then it takes up so much space for others that need the shower.
Jul 05, 2023
The staff was very helpful and accommodating. We even had to switch cabins during our stay, due to availability at reservations, the front desk and cleaning team got right on it to expedite the move. Lucy recommended a great place to fish, our group did well with fishing, my granddaughter even caught her first trout, pretty exciting for a 6-1/2 year old. Thanks Custer KOA. Wish we had more time.
Jul 04, 2023
Jul 02, 2023
Very nice staff, helpful & accommodating. The cabins and facility were very clean & well taken care of. We would stay there again! It would be nice for the store to stay open until at least 9 though, but it’s not a deal breaker. :).
Jul 02, 2023
Arrange for bathroom maintenance more often—very clean just needed soap dispensers filled and trash emptied more often. Wider stalls would be helpful Buffalo Cafe was great! Food was very good! Hire staff to have it available all 7 days Kabin was clean and nice! Been at this KOA MANY times and always enjoy! Appreciated fire pit spark protector cover. Very friendly staff!
Jul 02, 2023
everyone was super friendly and the cabin and bathrooms were clean
Jul 01, 2023
Exactly what we needed.
Jun 30, 2023
I’d like to give this a 5 rating because it’s an awesome facility with some great staff…especially John and Janny and most other staff. We’d also stayed here last year and enjoyed it. This year did not get off to a good start. The woman who checked us in was rude and condescending over confusion on our reservation that was not our fault. We also ended up with a different cabin configur
Jun 30, 2023
The best! The staff was friendly and helpful. Everything was clean and well cared for. The cabin was clean and comfortable. The location was perfect. Close enough to town and sights, yet far enough to be peaceful. Highly recommend this KOA
Jun 29, 2023
I was there two nights. The cabin, showers, and office ares and, well just everywhere, was clean and neat. The staff was friendly and courteous and extremely helpful. I’m so glad I took the opportunity to stay there.
Jun 28, 2023
Jun 27, 2023
Love this KOA! It's one of the best. I stayed in a cabin and it was the usual cabin fare. It was very close to the restrooms which were very clean and nice. The staff was excellent and very welcoming. The pool and the jump area was used by the kids constantly and they really seemed to enjoy it. The shop had everything you would need. I would highly recommend it!!
Jun 26, 2023
Friendly staff and knowledgeable about the area. The facilities were well kept and clean. Kids loved the pool, bounce pad, and playground. Would definitely stay here again.
Jun 25, 2023
Jun 25, 2023
Friendly staff, great location, loved our cabin. Wish the pool and jumping pillow didn’t shut down so early - if the kids wanted to use either we had to cut our day short in the Black Hills to get back. Other than that, no issues. We’d come back again happily.
Jun 25, 2023
Amazing crew running this spot! Just did an overnight in a camping cabin. Super comfortable and clean. Loved that they had a little cafe with breakfast and dinner options. Thank you!
Jun 23, 2023
Great location, very nice cabin! Everything kept up and clean.
Jun 17, 2023
Jun 14, 2023
Great campground! Extremely friendly staff, clean cabin. Only problem we had was our grill was out of propane when we started cooking and the shop was closed, but we improvised so no big deal!
Jun 13, 2023
Jun 10, 2023
My first long stay at a KOA and I was very satisfied. The customer service was excellent, the staff were very friendly and helpful, and the facilities and grounds were very clean and well maintained. This particular KOA sets the bar high for my expectations at other KOAs. The location was perfect for exploring so many parks, hikes, and other outdoor activities. Thank you for a great 1-week stay!
Jun 05, 2023
This place is beautiful! The staff is very helpful and friendly and the food was amazing! Thank you for a great few nights!
Jun 04, 2023
Beautiful and clean. Super friendly and wonderful Cafe. Perfectly located a hop skip and jump away from all the black hill action. Just wished we had more kids at the KOA when we stayed so our wee one would have had a playmate. Will stay here again.
Jun 03, 2023
i have stayed at this campground at else 4 times over the years and i will keep coming back if i am in the area
May 30, 2023
The cabin was perfect for us and nothing is far away. Our daughter enjoyed the jump pillow. The facilities and Buffalo cafe were great as well. We loved how close we were to national parks, state parks and the town.
May 29, 2023
Super friendly and helpful. Loved staying in the cabin.
May 28, 2023
May 26, 2023
Beautiful scenery, very friendly staff, clean showers snd restrooms, kabins were clean and great to stay at. Definitely my favorite KOA to stay at.
May 08, 2023
Oct 03, 2022
Cabin was clean and comfortable how ever with my heart condition the steps were hard on me. The cost was expensive so with the steps and cost we probably will not return.
Oct 03, 2022
The staff were wonderful and the facility is centrally located. My only complaint was the cabin door had a large gap on the bottom so bugs and critters could get in. I told the owners son about it but nothing was done. We put a case of water in front of it to keep the critters out. Barbara and Rose were amazing!
Oct 03, 2022
Everything was great! Cabin was clean, bathroom was clean and staff was friendly
Oct 02, 2022
We appreciated the clean cabin and restrooms, and also the small details like enough hooks for jackets and towels, and even a fly swatter!
Sep 30, 2022
thank you for security lighting and separate secured bathrooms for men and women also thank you for cleaning with products that don’t have an overwhelming smell thank you for being set back as far as possible from the road Thank you for being friendly and helpful
Sep 29, 2022
The team was SO nice and the property was spotless! Rose is just the kindest person you would ever meet. I’m so glad we had the chance to stay here!!!
Sep 23, 2022
Very friendly staff, clean bathrooms and grounds. Very nice campground. I do have 2 recommendations. The cabins need one more outlet by the night stand and a small lamp and the beds are very uncomfortable so I highly recommend thicker mattresses.
Sep 23, 2022
Sep 20, 2022
Sep 18, 2022
Friendly Staff, clean facilities, great location.
Sep 16, 2022
Oct 29, 2023
This KOA was the best KOA we've ever stayed in. What made the difference for us was the staff. They went out of their way to provide the best customer service we've experienced at any campground in our travels. The icing on the cake for us was when the gentleman delivered our firewood to us in his pajamas. Having said that, it wasn't for the wonderful attire, it was that he did this with a smile even though we had not arrived back to the campground until well after the office was closed and it was already dark. This KOA is beautiful and has all the amenities that a traveller could ask for. It is located within a half hour drive of so many of the attractions in the area. We'll be back and we're hoping to have the same gracious and friendly staff to greet us again.
- Brandon Smart on Google
Oct 08, 2023
I can not say enough amazing things about this KOA the staff were friendly and went out of their way to help us and make our stay an amazing one I would go back in a heart beat and highly recommend
- Lisa Grabbe on Google
Sep 26, 2023
Our 2nd time camping here! Loved it 2 years ago & just as much this time! We splurged for a patio site this time & it did not disappoint. Nice, comfortable sites, clean restrooms & laundry area, well-kept grounds, super friendly & helpful staff (Special thanks to John & Janny, who were amazing!). Beautiful location & positioned perfectly to easily explore so much of what the Black Hills has to offer. Nice to be able to come back to your campsite after a fun day of exploration & be able to relax comfortably outside with a nice fire (some of the KOAs where we stayed on this trip, simply did not have enough room between sites to do that comfortably). We certainly hope to return...love this area & this KOA is one of favorite campgrounds in the US!
- Kathy Buckmaster on Google