Campground Cancellation Guideline
Campground Specific Cancellation Policy
CANCELLATION/NO SHOW POLICY
RV & TENT SITES (REGULAR) 48 hours cancellation notice is required. Notify your KOA by phone by 4 p.m. more than two days before your scheduled arrival to receive your deposit refund, minus a $10 cancellation fee. Cancellations within the 48 hrs of the reservation will forfeit one night.
CAMPING CABINS (REGULAR): 7 days cancellation notice required. Please notify your KOA by phone more than one week before your scheduled arrival to receive your deposit refund, minus a $10 cancellation fee. Cancellations 7 days or less from arrival will forfeit the one night deposit.
RV/TENT SITES (HUNTING SEASON): 14 day notice is required. Please call us by 4 p.m., more than 14 days prior to your scheduled arrival to receive your deposit minus a $10 cancellation fee. Cancellations 14 days or less from arrival will result forfeit the 3 night deposit.
CAMPING CABINS (HUNTING SEASON) 30 days notice is required. Please notify us by phone more than 30 days prior to your arrival to receive your deposit refund, minus a $25 cancellation fee/ each day of the reservation. Cancellations 30 days or less from arrival will forfeit the the 4 night minimum deposit. All cabins have a minimum stay requirement during hunting season.
RESERVATION MADE AFTER THESE DEADLINES require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-2171 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.