Coloma / St. Joseph KOA Reviews

Making Family Memories, One Camping Night at a Time

Campground Reviews

Sep 13, 2018
Sep 13, 2018
We made reservations hours before arriving and am so glad we took the opportunity to experience this beautiful park within our community. Our stay was quite, peaceful and plenty for the kids to keep busy outside. Definitely on our "list" to visit again.
Sep 13, 2018
Great place to stay! New owners have made major improvements and are continuing to make more. Hopefully they will fix the holes in the interior road just east of the pool. You do have to go through them on your way out of the pull through sites.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for recognizing the improvements we're making. Due to the extent of the work we'll be performing to make long-term repairs that will address both flooding issues and the damaged road in that area, we are waiting until we close this season to start that project. We guarantee it will be better than new next year!
Sep 13, 2018
Have stayed here for years. New owners are making many much-needed upgrades and changes. Nice people / friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to be your home away from home!
Sep 12, 2018
Campground was beautiful, clean and quiet. Friendly staff. Will definitely be back!
Sep 12, 2018
Great! Mark was nice and very easy to talk too we will definitely stay again when we pass thru the area.
Sep 11, 2018
As always, the owners and staff are very pleasant, and treat you like a friend. Couldn’t ask for better people. Have stayed here several times and will stay again for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. We are pleased to know that all of our efforts help you and your family enjoy your time with us, and are honored to know you'll be back. Speaking of which, guests can now make reservations for all dates into our 2019 season! Give us a call or book online to get the best sites!
Sep 11, 2018
Fabulous staff!

CAMPGROUND RESPONSE / COMMENTS:

Our staff are amazing, and we're pleased to know that you experienced the genuine commitment they have to serve our guests.
Sep 10, 2018
Great campground, friendly owners! We have 3 small children and they love the jumping pillow and riding their bikes around the grounds. This was our third trip and we will be back every year!
Sep 10, 2018
Second time here, great experience
Sep 10, 2018
Owners were very nice and helpful. Upgrades are being made. Very nice park.
Sep 10, 2018
Great!
Sep 10, 2018
Great campground and awesome staff! We will definitely be back!
Sep 09, 2018
Sep 09, 2018
The best of all stays
Sep 09, 2018
Excellant I was treated so great the best customer service ever I was so thankful. Everyone was friendly happy kind and thoughtful. My site was level hookups easy to get to perfect location. I will definitely come back here.
Sep 09, 2018
The bathroom/cleaned but smelled horribly in fact the back bathrooms were so bad they were making me gag bathrooms had mold on the shower curtains it was like they cleaned all the bathrooms with the dirty mop and bucket totally unsanitary The sign said they were open to October 15 but all the amenities were closed pool hot tub snack bar etc. but I was charged a reg $

CAMPGROUND RESPONSE / COMMENTS:

Respectfully, your harsh comments and extremely low rating is simply not a worthy characterization of our park. Our staff take great pride and work diligently to maintain our facilities. While our pool is only open during the summer months (as advertised), our spring and fall rates are discounted. Lastly, all other amenities are available to guests throughout the entire season.
Sep 08, 2018
Campground layed out nicely. Roads are a little narrow and rough. In house pizza was good. Staff very friendly and helpful. Good location for touring.
Sep 07, 2018
We had a fabulous time! Karla and Mark along with their staff and volunteers make camping a relaxing and enjoyable activity. They definitely go the extra mile in making sure all their guests are creating lasting memories. Can't wait to back for the Harvest/Halloween/Chili Cook-off weekend in October!

CAMPGROUND RESPONSE / COMMENTS:

Fantastic! We look forward to seeing you again yet this fall. It will be a great time!
Sep 07, 2018
Very friendly staff. Great atmosphere. Kids and adults had a blast. My only issue was that we assumed the pancake breakfast donation was optional. We only learned it was required when we were asked to pay upon arriving. It was awkward for us since we planned to donate, but not the amount that was being asked of us. Perhaps some more clarity for future guests would be appreciated.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback regarding the pancake breakfast. This is a tradition we do every holiday weekend, to raise money for KOA Care camps... a charity that helps send kids with cancer to specialized camps across north America. We will look at ways we can help better communicate the recommended donation, but still appreciate your willingness to support this great cause.
Sep 07, 2018
Staff very friendly and helpful. Campground very well maintained with many family friendly amenities. Will definitely be back.
Sep 06, 2018
This is a beautiful campground. We thoroughly enjoyed our stay.
Sep 06, 2018
Sep 06, 2018
Very accommodating and sell a very good pizza. Area very clean with very good facilities
Sep 06, 2018
Cabin was very dusty

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that it appears the cabin was a little dusty. Our housekeeping staff work very diligently to clean our cabins to meet our quality standards. As we always tell guests, if there is ever anything that does not meet your expectations, we invite you to let us know while you are here so we can work to address it immediately.
Sep 06, 2018
Great campground & wonderful owners! Wish we lived closer so we could visit again!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kinds words. We are happy we could be a part of your journey while driving across the country!
Sep 05, 2018
Sep 05, 2018
The campground is very nice and has a lot of activities for all ages. The staff is helpful and friendly and just an overall good experience. We are making this a yearly trip for us.
Sep 05, 2018
VERY friendly staff! They even deliver pizza, ice, and fire wood right to your site. Tons of activities - pool, hot tub, mini golf, dog park, play ground, jumping pillow. Everything was very well maintained and clean. The only thing that we didn't like was the size of the sites. They're quite narrow, which is pretty standard at KOAs, I've heard.
Sep 05, 2018
Great campground. Clean, many activities, and friendly staff. Will definitely return.
Sep 05, 2018
Staff was great!! Very clean campground. Love how they come around and pick up your garbage and deliver anything you need from the store. Would definitely stay there again. Thank you.
Sep 05, 2018
We had a great time and love the updates that have been done so far. This campground is in such a perfect location close to everything you want to do. Thank you for going above and beyond staying open later to welcome us. The shared water and electric hook ups on the back in sites are a pain so I’m glad to hear they are on the “to-do” list.
Sep 05, 2018
It was a busy weekend but the sites were large. It didn't feel cramped at all. Friendly staff! It was very helpful and fast at the dump station because they had a sewer hose already set up!!
Sep 05, 2018
Although we had rain all weekend the staff at KOA was great and made it as pleasant as possible. Being a holiday weekend and full capacity they managed to keep restrooms clean by cleaning at least 3 times a day. They delivered fire wood, ice and would even deliver pizza to our campsite. Kids loved it and the only complaint from us parents is the privacy. Open sites with no brush boundaries.
Sep 05, 2018
Staff was very friendly and helpful. Campsites were spacious and very clean. It was a nice treat to have wood, ice, etc delivered right to your campsite. My only feedback is that the bathrooms seem to be in need of repair, especially the tiles. Several were broken in all bathrooms and so much muddy water on the floor can cause a safety hazard!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. We also appreciate your feedback and want to assure you that the bathroom repair you identified is being addressed. A combination of poor construction and high use has contributed to some deterioration, that we ourselves find unacceptable. We appreciate your understanding as we continue to make numerous upgrades to our park.
Sep 05, 2018
rainy but the campsite drained well. bathrooms clean. bonus that firewood and ice delivered to campsite. courteous KOA staff.
Sep 05, 2018
The bathrooms really need remodeling. Especially the ones in the back. The tile floor in two of the units is cracking from underneath, it seems there may be moisture underneath the floor structure. Does not seem to be safe to walk on. There is very little ventilation in those bathrooms and it is always moist and smelly. Extremely long waiting times for those bathrooms, because of the combo units

CAMPGROUND RESPONSE / COMMENTS:

You'll be pleased to know we are already working on repairing the tile in our family restrooms. With respect to the waiting, we encourage guests to use the main restrooms when that occurs. While wait times due to those who are showering can be frustrating, we believe the convenience family-style restrooms provide are a greater benefit to more of our guests.
Sep 05, 2018
We loved everything about the campgrounds except the very dirty disgusting shower area

CAMPGROUND RESPONSE / COMMENTS:

We apologize the bathrooms at times appeared to be dirty. With our rigorous schedule during our peak season, we clean them at least three times a day. However, with the rain and full house we had over the Labor Day weekend, our sandy soil makes them at times look unattended. While it is not reasonable to have our Housekeeping staff be there 24/7, we are committed to maintaining clean facilities
Sep 05, 2018
Very nice place, a little tight, and the odd placement of the power hookup is a little strange but all in all a very nice place.

CAMPGROUND RESPONSE / COMMENTS:

The awkward location of some of our pedestals is a project that we have on our list to address. Having bought our 44-year-old park two years ago, we found a number of things that... shall we say... give it a little personality, but nothing an extra chord can't solve. ;-) That being said, we are glad you had a good time with us and appreciate your patience as we continue to make upgrades.
Sep 05, 2018
The staff are very friendly and go the extra mile to ensure that the condition of the camp is pristine even when 100% full. This past weekend (Labor Day) they picked up trash and cleaned the bathrooms multiple times a day to ensure that everyone was satisfied. It was a rainy; thus muddy weekend and their extra efforts were greatly appreciated in helping all of us feel taken care of. Thank you!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your encouraging words. Our staff work incredibly hard to ensure everything is always ship-shape, especially when we have a full house. It's been a long, but good summer, so your praise goes a long way towards filling our tanks, motivating us as we plug away through the end of the season.
Sep 05, 2018
We enjoyed our first camping trip as a family of 6 along with extended family at another site. All kids were well entertained with a scavenger hunt, the pool, jumping pillow, arcade, playground, mini golf, bikes, a glow parade, and train rides! Whew, that's a lot! Not once did we hear "we are bored" which is invaluable as a parent. The sites were clean, grounds safe, and staff was excellent!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great time! Our amenities, activities and themed weekends are all designed to help create lasting family memories. We must warn you though, the next time you head our way, your kids are going to be really excited and ask, "Are we there yet?" a lot. :-)
Sep 05, 2018
The staff were very friendly and helpful during our stay there. We had a very relaxing time at the campground and visiting the sights in the area. It was very nice to be able to order pizza at the concession stand and then have it delivered to our site when it was ready.

CAMPGROUND RESPONSE / COMMENTS:

From our well-maintained grounds, amenities, area attractions, and our guest service, our goal is to provide you and your family with an exceptional camping experience.
Sep 04, 2018
Clean facility, helpful staff, we love coming here!
Sep 04, 2018
Sep 04, 2018
Very Pleasant always do a great job , love the upgrades to the property.
Sep 04, 2018
The new owners were wonderful. Clean place and wonderful stay.
Sep 04, 2018
Excellent
Sep 04, 2018
Very nice and relaxing; sites have nice soft grass
Sep 04, 2018
One of my favorite camps for sure!!! Unfortunately I didn't give 5* is because of 2 issues: main bathrooms by the office are begging for renovation and cabins 1-5 stink. I did hear that everything will be ugraded thou, can't wait until next year to check it out!!!

CAMPGROUND RESPONSE / COMMENTS:

In the spirit of "we can't do everything all at once," you have identified two renovation projects that are already on our list and have wheels in motion. We look forward to earning your 5-star rating next year!
Sep 04, 2018
Only stayed 1 nite staff very friendly i was suprised they didnt have some one show you to your site as the other koas we have stayed at

CAMPGROUND RESPONSE / COMMENTS:

After our front desk staff provide turn-by-turn directions to one's site, we have found that most campers more often prefer drive in themselves. However, we often provide the complimentary escort service when our park is full, and/or are happy to provide to do so if requested.
Jun 22, 2019
New owners are working hard to make improvements, and it shows. Close to St. Joseph, as well as a few great park and nature areas.
- Richard G on Google
Jun 19, 2019
This is the best KOA I have ever stayed at. They offer RV sites, tent sites, and 3 glamming tents. The facilities are nice and clean. The campsites are really good. All the other campers there are just amazing and so nice. They have so many activities and games that you can sign out for free. They have a pool and hot tub. The campground is also close to the beach. The owners are just amazing. They’re the nicest people you will ever meet and they really care for their campground. It is also convenient because it is right of the Interstate/highway. If you’re ever visiting the Benton Harbor area and are looking for a place to camp, I highly recommend staying at this place. You will really enjoy your stay.
- Grayson Dowell on Google
Jun 19, 2019
Great place for a family getaway.
- Hashi Playz on Google