Coloma / St. Joseph KOA Reviews

Making Family Memories, One Camping Night at a Time

Campground Reviews

Jul 02, 2019
Very accommodating staff! Nice, clean and wooded campground.
Jul 02, 2019
Great
Jul 02, 2019
The main complaint I have is that another guest was able to yell at my autistic 14 year old son on the playground to which he came running back to the campsite crying because he wanted to play zombies with his toy gun and was yelled at. I can understand someone not agreeing with that type of play but my son wasn't hurting anyone and certainly didn't deserve that. The staff didn't seem to care.

CAMPGROUND RESPONSE / COMMENTS:

Respectfully, the owners and staff all care very deeply. While we are emphatic with your family situation, we have a responsibility to ensure the safety and enjoyment of ALL our guests. Your son's idea of "playing zombies" by simulating shooting his toy gun at children on our jumping pillow, was understandably very unnerving to all other guests involved. Therefore, it could not be tolerated.
Jul 01, 2019
Jul 01, 2019
This was one of the cleanest, most well-kept KOA's we have stayed in. I only wish we could have stayed longer:)
Jul 01, 2019
We had a great time! Staff was very nice and helpful. We will definitely stay here again.
Jul 01, 2019
The 'new' owners are doing a great job of keeping the campground in good shape. The mini golf has been redone, carpet ball was in great shape, pool nice and clean ... all important to us who travel with small children! Staff was very accommodating when our power cord was too short. We were able to borrow one for the duration. We truly appreciated that!! Thank you!
Jul 01, 2019
We have a 38 ft motorhome and tow a car, we were put in site 89 which was almost impossible for us to get out of, when I made the reservation, I asked for a pull thru so we didn't need to unhook the car, had to unhook and have a car across the street moved asked an employee for help his attitude poor told me all we had to do was move to the left to get out guess he didn't notice the tree

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had an bad experience. While some of our sites may be challenging for big rigs, we get them in and out of our park every day. Our staff are deeply committed to guest service and are some of the best you'll find in the outdoor hospitality industry. If anyone working for us ever demonstrated a poor attitude, we would give them the opportunity to be successful somewhere else.
Jun 30, 2019
Great cabin like the new bathrooms
Jun 30, 2019
Very nicely maintained and managed campground. The facility is meticulously maintained from the landscaping to the restrooms. Pleasant and clean sight lines that are well groomed and inviting. Restrooms & pool area maintained to the highest standards exceeding the expectations. Mark & Karla are excellent hosts with a keen eye on exceptional customer experience and satisfaction. We will return.

CAMPGROUND RESPONSE / COMMENTS:

We are honored with your feedback and our entire staff work hard to exceed your expectations! We look forward to seeing you again!
Jun 29, 2019
Great place. Clean private bathrooms. Close to beaches. Strong AC unit in our cabin.
Jun 29, 2019
Jun 29, 2019
I came in late arrival in a rainstorm (I called ahead but no one returned my call) but was able to find a parkable spot in the available open unassigned spaces. Bathroom was clean and neat the next morning and the grounds and landscaping was well kept. I left mid morning to continue my travels. Only issue was no one called me back when I tried to reserve by phone directly.

CAMPGROUND RESPONSE / COMMENTS:

We were pleased we were able to accommodate your late check in. Our office is open from 8am-9pm daily during our Peak Season. While we do our best to immediately answer and respond to calls, our Front Desk staff also need to serve the immediate needs of guests that are here on property. To help with phone reservations, we also employ a Reservation Center to answer calls as late as 10pm.
Jun 28, 2019
Jun 27, 2019
Just a over night stay. All and all nice place. Lots of young kids having fun. Nice to see that.

CAMPGROUND RESPONSE / COMMENTS:

We too love having lots of families and kids enjoying themselves, and are glad you enjoyed it as well!
Jun 26, 2019
Always enjoy staying here. Owners and staff are very friendly and always helpful. And, it's nice to see a KOA that is improving every year
Jun 26, 2019
The owner was very helpful when we arrived after hours in the pouring rain. Very grateful for his assistance.

CAMPGROUND RESPONSE / COMMENTS:

We've been there ourselves, and it was our pleasure to provide you with some needed assistance!
Jun 25, 2019
We truly enjoyed our stay. So much so that we have already made reservations for later this year.?Super nice staff and beautiful facilities. Enjoyed being so close to Lake Michigan!

CAMPGROUND RESPONSE / COMMENTS:

FANTASTIC! We're pleased to know we served you and your family so well you cannot wait to come back! We look forward to seeing you again!
Jun 25, 2019
Staff was all very friendly. Had 2 spots reserved next to each other and they called morning of and said we couldn't have those anymore and would be across the road from each other. Map is not accurate what numbers are across from each other staff should know that and not have to find out after check in. We were able to move one spot down once we found this out since we arrived early afternoon.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. The change that was made to your site assignments occurred due to the saturated ground. Your original sites were moved to dryer sites and were still the same "type" you reserved, and we worked to still make sure you were near your friends. Although we try to accommodate requests, at times there are other factors we need to take into consideration.
Jun 24, 2019
very nice, the new owners have really made it a great place to stay.
Jun 24, 2019
Friendly staff, clean, well kept
Jun 24, 2019
Jun 24, 2019
Very friendly and helpful staff over all a great experience
Jun 24, 2019
Jun 24, 2019
We enjoyed our time at your KOA. We liked the balloon jumping activity for our grand daughters. We like the family focus that you have. However, the far restrooms were dirty constantly. The mattress in the cabin was not comfortable. We still had a good time!

CAMPGROUND RESPONSE / COMMENTS:

We are pleased you had a nice time, and appreciate your feedback. We strive to maintain clean and comfortable facilities, and take care of our restrooms multiple times a day, especially during busy periods. We also purchased all new mattresses to withstand heavy commercial use. While we have not recently received similar complaints, we regret you appear to have had an unfavorable experience.
Jun 24, 2019
love the improvements that are being made. Have camp there for 30 years off and on.

CAMPGROUND RESPONSE / COMMENTS:

We are honored to have you camp with us, and hope our recent renovations will have you wanting to come again, and again!
Jun 23, 2019
The campground was nice, but the highway noise was a problem all night long.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased that we could accommodate your one-night stay during your travels, which provided you with easy on/off access to the highway. While we recognize the traffic sounds are noticeable, especially with the current construction, most guests feel our unparalleled location to the area attractions and convenient driving location is a far greater benefit!
Jun 23, 2019
We stayed overnight and were impressed with how nice the camp is for all situations and for all people. Whether a person RVs, tent camps, or “Glamps,” this is the place for you. Also, Dee Ann is a wonderful hostess.

CAMPGROUND RESPONSE / COMMENTS:

As a family-friendly campground, our park provides sites for campers at any stage... tents, RVs or those desiring to stay in one of our fifteen accommodations (10 cabins, 2 Deluxe cabins or 3 Luxury Glamping tents). It makes it great is that no matter what stage you're at... or as you move from one stage to another... we can still be your "go-to" campground!
Jun 22, 2019
Nice, clean campground. Perfect size and family friendly. Great staff and lots of amenities. Couldn’t have been more pleased!
Jun 22, 2019
Owners have made great progress in updating and improving the campgrounds. Staff and everything was a cut above other campgrounds we have stayed at. The new deluxe patios are really nice and worth the extra. The facilities are above all others in the area. The location is convenient and with easy access to local beaches, tourist attractions,but secluded enough to provide solitude.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your rave review! We have enjoying making the capital improvements over the past two and a half years, and attracting a great staff to deliver the quality level of service that allows you and your family can have the exceptional camping experience you described.
Jun 22, 2019
Very wet but enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

In spite of the record amount of rain we have had recently, we are pleased you still enjoyed your time with us.
Jun 22, 2019
Jun 21, 2019
The office staff is friendly, store well stocked and even hot pizza delivered straight to your site. The campsite is well maintained with sites big and small. There are many activities for the children. Only downside is constant noise from the highway. More than any other KOA we’ve stayed at.

CAMPGROUND RESPONSE / COMMENTS:

As avid campers, we feel we have a knack for keeping our store well stocked and providing services that deliver an exceptional camping experience. We also aim to please with a combination of self-directed and staff-led activities. As for the highway, while we recognize it can be noticeable, the convenience and proximity to area attractions in St. Joseph and South Haven really makes a difference!
Jun 21, 2019
Our camp site was nice and shaded, and had a good view of the activities which was excellent to keep and eye on the kids! The camp staff was very friendly, helpful, and visible which made me feel right at home. The kids enjoyed searching for bullfrogs in the pond and the turtles that were on the roam. We will definitely be coming back!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our hospitality, and that you especially being outside in nature! The bull frogs and turtles make a special part of an outing for kids (and adults alike) that cannot be replicated by spending time on a hand-held device. Nature = 1. Electronics = 0! :-)
Jun 20, 2019
The owners and staff were very accommodating and friendly. We’d love to bring our kids back with us sometime.
Jun 20, 2019
Jun 18, 2019
Wonderful owners. Great place to stay as a family. Owners took time to talk to us and make sure we were well accommodated.
Jun 17, 2019
We stayed on one of the patio sites and were very pleased with our choice. KOA provided us with a nice round table with 4 chairs, and 2 chairs for around the fire pit, which was directly on the patio. We enjoyed our stay. The owners and staff were friendly.
Jun 17, 2019
Jun 17, 2019
Jun 17, 2019
Jun 17, 2019
Great hospitality. Super clean.
Jun 17, 2019
We were only in town for a brief stay, but it was a great stay and the kids had fun! Looking forward to coming back again next year.
Jun 15, 2019
Everyone was so nice and helpful. The grounds and facilities were in great shape. Will definitely come back!
Jun 15, 2019
This was our second time to this lovely KOA. We found the host/hostess to be most accommodating when we requested a different site from the one originally assigned to us. Pizza and firewood were both delivered to our site in a timely manner. They are always making improvements to the campground and we will definitely return. Beautiful pool, hot tub area.
Jun 15, 2019
Great experience and staff was top notch!
Jun 15, 2019
With all the rain I was glad we didn’t have any standing water in our area. Most sites seemed to drain dry soon after the rain stopped. This has been a very wet spring so I was pleased with the dry sites. Good location for events in st Joseph

CAMPGROUND RESPONSE / COMMENTS:

It has indeed been a wet spring. While we have no control over the weather, we do make every effort to reduce the inconvenience our guests might experience. We appreciate your understanding, and that you recognize the efforts our staff have made. We are also pleased you enjoyed beautiful St. Joseph area!
Jun 14, 2019
Nice facility. Very convenient to St Joseph area. WiFi excellent. Cable good. Owners are so nice. The pizza was delicious. We will be back.
Jun 14, 2019
This was our first time and it won’t be our last. The staff was wonderful and very concerned that everything was just right. Our grandkids loved the activities and we loved that your park was clean and well maintained.
Jun 13, 2019
Neat and clean campground.
Aug 18, 2019
This was our first time staying at this campground. It exceeded all my expectations! I'm a critical person, and I have absolutely no complaints about this campground. There was a line to check in but Mark, the owner, was walking and talking to people in line and told me I could go check in to save time. There were so many things for kids to do! I ordered pizzas when we arrived and they were delivered to our site 20 minutes later. We could put our trash out at the street and someone came by in a golf cart numerous times a day to pick it up. The bathrooms were clean, smelled good and had contemporary Christian music playing. Showers were clean and even had caddy's! The beach was a 10 minute drive. We already have reservations for Labor Day, I cant wait to go back! I could tell the owners Mark and Karla take great pride in their campground and really make sure campers have a positive and memorable experience! Thank you!
- katinaschram on Trip Advisor
Aug 14, 2019
The place is very clean and well kept. Enjoyed the pizza and ice cream in the little general store that they have!
- Eric McGinty on Google
Aug 21, 2019
The wife and I used this as home base for our 50th birthday camping trip. Very clean campground with all the amenities you might expect. We had a full hookup site that included basic cable service and free wifi. The pool was nice and clean as was the hot tub and the restrooms. Perfect location for trips to the winery or the beach.
- Mike Bower on Google