Coloma / St. Joseph KOA Reviews

Making Family Memories, One Camping Night at a Time

Campground Reviews

Jul 05, 2018
Excellent campground. Lots for kids and families to enjoy. Hard working and friendly owner and staff. We’ll definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. While it is a labor of love, we appreciate your recognition of our efforts and that of our staff. We look forward to seeing you again!
Jul 05, 2018
The staff at St. Jospeh was very friendly. The facility was clean. The only problem we had was that it was very loud. We were tent campers and had site 1. We were very close to the freeway and could hear all the cars/trucks driving through. We als were the corner unit by the entrance so we also had all of the traffic coming into the park. Being in a tent we heard everything.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your site was not to your liking. However, with more sites to choose from, including water and electric tent sites that are located more in the middle of the park and further away from the main road and freeway noise, we are confident if you book a different site, you'll receive a different experience. We hope you'll consider staying with us another time.
Jul 05, 2018
Thanks for absolutely wonderful camping experience!!! We love this campground!! The owners and all the staff were awesome! Our cabin was spotless. There were so many trees that everywhere was shady, which was good because we didn't know it would be so hot in Michigan. We had a friend join us unexpectedly, and they moved us into a deluxe cabin the next day and went out of their way for us!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad everything worked out and you had a great experience camping and visiting with your friend. That's what it's all about!
Jul 04, 2018
Jul 04, 2018
Pretty close campsites, but we had by far the best cabin on the end which gave us plenty of space. Nice location otherwise, nice people, clean restrooms.
Jul 04, 2018
excellent
Jul 04, 2018
Excellent KOA.
Jul 04, 2018
GREAT EXPERIENCE as always we ALWAYS recommend everyone we know stay here if in the area. We will be back at least one more time before the season ends.

CAMPGROUND RESPONSE / COMMENTS:

It is very encouraging to know that you had a great experience and that we have earned your repeat business. It means a lot to us when guests choose to stay with us as part of their annual camping trips each season, and even more when they come multiple times in a season!
Jul 03, 2018
Jul 03, 2018
Elect wasn't as good as it should have been Poor drainage in many areas

CAMPGROUND RESPONSE / COMMENTS:

Although you were on a 50amp site, guests still need to be mindful that the power at your site is not equal to that of a house. With all the appliances on board BIG rigs today, using multiple air conditioners full tilt on a hot day will quickly exceed the limit. As for the drainage issues, our area is dealing with historical levels of rain and flooding this year, and we are all doing our best.
Jul 03, 2018
Jul 03, 2018
Good location to beach, town and wineries. Very tight sites and muddy.
Jul 03, 2018
Jul 03, 2018
Another great stay. Everyone was friendly and helpful.
Jul 03, 2018
Nothing but dirt/mud and no grass. Difficulty leaveling the motorhome. Huge puddles from the first day, had to step in water to get into our tow vehicle. Workers actually filling standing water with dirt so people could walk into their unit. Worse than any state park.

CAMPGROUND RESPONSE / COMMENTS:

We feel badly for the water that was on your site the first day due to the heavy rains. As you noted, we worked hard to provide woodchips or new top soil to remedy some of the more troublesome areas. While your harsh comments and extremely low rating is disappointing, we are pleased that most guests recognize that we don't control the weather and have been very appreciative of our efforts.
Jul 02, 2018
As soon as we pulled into the campground entrance we knew it was going to be great. Staff was friendly and helpful. Pool was immaculate. Sites were spacious. Paved roads. Jumping pillow was cool. Close to lake Michigan. We will be back and will recommend to others!
Jul 02, 2018
Only stayed overnight but the staff were extremely helpful. Would definitely go back.
Jul 02, 2018
Jul 02, 2018
Beautiful campground, spacious sites, clean, friendly and quiet. Lots of happy families with kids and dogs. Near Lake Michigan, vineyards, and fruit stands with locally grown produce. We will be coming back!
Jul 02, 2018
Jul 02, 2018
Good
Jul 02, 2018
What an awesome place to camp. So much fun and lots or activities for kids.
Jul 02, 2018
The campground itself was nice, but it was very crowded. Nice amenities. The one down fall was we had to leave early due to camper issues and the owner of the KOA wasn't willing to work with us about a reimbursement, as per policy. We were there less than 12 hours! We lost our entire fee for the campsite, which was over $300.00. I will not be returning to Coloma KOA.

CAMPGROUND RESPONSE / COMMENTS:

We feel badly that you chose to leave after staying for a short period. However, our cancellation policy, to which you agreed, is part of sound, business practice. When reservations for holiday periods are made, we guarantee the experience will be available for you. In fact, for over two months we turned away all other requests for our most popular sites for the first weekend of the 4th of July.
Jul 02, 2018
The campground was great. The only thing was the showers in the back area by the cabins. There were long lines for showers in the evening and in the morning they were very dirty from the night before. Also kids activities like the train rides should be longer set for longer period not just 1 hour.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback. Although our family restrooms are popular for their function, they do at times cause others to wait. During peak demand, we encourage guests to use our main restrooms. Staff-led activities are a large part of our family-friendly offering. However, to balance our multiple demands and responsibilities, it is necessary to limit activities to set periods of time.
Jul 02, 2018
The staff was very helpful and friendly. They went out of their way to make our first time camping with a Travel Trailer comfortable and to our liking by moving us to a less “soggy” site.

CAMPGROUND RESPONSE / COMMENTS:

Doing what we can to help our guests is just an everyday part of the experience our wonderful staff deliver each day.
Jul 02, 2018
The campground is awesome. Staff are nice. But the new rule of charging us or our visitors who aren't staying the night sucks!!! We'll have to find another camp site next year which sucks, too!! Shame on you for being so greedy!!

CAMPGROUND RESPONSE / COMMENTS:

Our Visitor Policy it is not new. It is clearly stated on our website and on our Guidelines. Visitors are more than welcome to spend time with registered guests and enjoy all the amenities we offer. However, our campground and amenities are available only through the hard work and costs that goes into making it possible. Therefore we believe the small fee is more than fair.
Jul 02, 2018
It was a very nice place. It was great to meet the owners and to see them helping out, not just standing in the background watching others. Pizza delivered to camp site was delicious. Only suggestion is to mark out the campsites better. We had to move our whole set up cause we were on the neighboring campsite. Which was fine, but they didn't enforce that to others as we looked around.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. Because we maintain a large grassy area for the water/electric section you were in, we appreciate that sometimes this causes some encroachment issues. This is despite our installation of new site markers in the rear of each site and hash lines on the road this year. As we continue to make improvements to our park, we will keep your thoughts in mind.
Jul 02, 2018
Loved it! Already planning to head back. The only thing I would work on is making sure the pool regulations are enforced. There was a family who was allowing their 2 year old to swim with a regular diaper on - the "inside" of the diaper was spilling out everywhere onto the deck and into the pool and they kept ignoring it.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great time. Although we monitor the pool regularly, checking for both safety and cleanliness, this is the first time we are hearing of a complaint about a baby. Had you shared this with any of our staff, we would have been more than happy to immediately address the situation and diplomatically speak with the parents regarding the need to take greater responsibility.
Jul 01, 2018
Jul 01, 2018
Perfect staff and area++++++
Jul 01, 2018
Our stay was great. The staff was friendly, the pool clean, the cabins clean and stocked. Lots of activities for children. Great location! The only negative I have is that the WiFi struggled a bit at times. Overall I loved my stay!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. We are glad you had a great time. Thanks for also letting us know about your experience with our free Wi-Fi. At times it may be slow when we have a full house and everyone is trying to "surf." However, we will check our equipment to ensure we are not having other issues.
Jul 01, 2018
This campground has it figured out! They are so helpful and everyone in the office was so friendly. Visible hosts always looking to help out. One of the best places we have ever stayed! My only regret is not spending more than one night there!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your great review. If you're looking for another chance to stay longer, I'm sure we can help you with that as well! ;-) We do hope to have a chance to see you again.
Jun 30, 2018
This the second stay in two months for us. Brought friends with us this time. Great place to stay.
Jun 29, 2018
You have a beautiful property and everyone was very friendly!!!!! The kids enjoyed the pool and jumping. We would stay there again if we were in the area!!!!!
Jun 29, 2018
Jun 28, 2018
I enjoy the location of the campground, the sites can be a little tight though. It rained this past weekend and it was really hard parking our truck by the camper.
Jun 28, 2018
We stayed in one of the Kamping Kabins. It was very clean. The bathroom were well kept and AC was on to keep out moisture. They were on top of things getting repaired and cleaned up.
Jun 28, 2018
Beautiful campground with every amenity you could want! The staff was super friendly! Will definitely come back!
Jun 28, 2018
They said lots were grassy we had no grass we had to buy there wood it was so wet it took for ever to start lots way to small

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you were not pleased with your stay. Because the entire park is on the sand dune that is Southwest Michigan, we apologize that the amount of grass on your site did not meet your expectations. We are also sorry that you had some issues with your wood, but would have been happy to provide you with a new bundle had you let us know while you were here.
Jun 28, 2018
When we arrived the weather was horrible. That Friday it had rained all day. This of course not the fault of KOA. What was awesome is how they helped us. They moved us in advanced because we were in a tent. The put us at high ground. I appreciate that. We feel lucky there was a spot to move too. The staff - very kind. Spotless bathrooms. Beautiful lush green campground! My top 5 in the country!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for making the best of the less than ideal weather. We have had a tremendous amount of rain this year and unfortunately, the ground throughout Southwest Michigan simply has not been able to absorb it all. Despite the weather, we were happy to do our best to accommodate you and REALLY appreciate the high praise. WOW, what an honor to be in your top 5 KOAs in the nation!
Jun 27, 2018
Jun 27, 2018
Spent four days at the campground. We wandered around the immediate area and into South Haven. We loved the campground - nice sites. The weather left the sites a little waterlogged, but we understand nature. Made for some interesting setup and parking. My wife used the pool and said it was quite nice. We loved this location for its proximity to several key places. We'll be back.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased to know you enjoyed our local area and made the best of our damp campground. Recently, the news in our area reported we've seen more than twice the amount of rain than what is typical this time of year. We greatly appreciate your understanding that we unfortunately do not control the weather, but we will put in a request with the One that does and ask Him for some sunshine. :-)
Jun 27, 2018
We stayed for a long weekend. We arrived in the rain and our fire ring on our site was surrounded by a small pond. No fire our first night but Mark made sure we got a working fire pit for the rest of our stay. The grounds were clean. A little close together but we have only camped at State Parks before. Lots for the kids to do. Staff was always very helpful and friendly. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We were glad we could come up with a quick solution that allowed you to enjoy time around a campfire, and that your kids enjoyed all our park has to offer. We look forward to seeing you again soon... hopefully during a time when the sun is shining brightly!
Jun 27, 2018
Every staff person we ran into was very friendly & helpful. Kids loved all the things to do! The pizza & ice cream was awesome! Bathrooms were always clean. Bathroom/shower combos could be slow. Improvement needed is the back tent sites. They HAVE to be redone & more privacy. Neighbors tent was 1 foot from our picnic table. Sites in front of bathroom should be removed. Loved patio sites.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your constructive feedback. We are glad you had an enjoyable stay, but also appreciate the suggested improvements. Please know that we are already considering various options for the section you were in. While it's great for groups, it gets little tight for guests don't know one another. We believe the changes we have in mind will avoid similar situations in the future.
Jun 26, 2018
Jun 26, 2018
Jun 26, 2018
Jun 26, 2018
Family friendly clean campground with plenty to do!
Jun 26, 2018
Jun 26, 2018
We had the best camping experience here! It was so clean and inviting...from the beautiful landscape to all of the wonderful amenities & friendly staff. We brought our dogs & they loved being able to run around in the fenced dog area. Even our teenager had a blast! We will absolutely stay here again...can’t wait!!

CAMPGROUND RESPONSE / COMMENTS:

AWESOME! Thanks for your enthusiastic, positive review. We love it when families have a great time and are pleased we could help create some lasting memories for you!
Aug 18, 2019
This was our first time staying at this campground. It exceeded all my expectations! I'm a critical person, and I have absolutely no complaints about this campground. There was a line to check in but Mark, the owner, was walking and talking to people in line and told me I could go check in to save time. There were so many things for kids to do! I ordered pizzas when we arrived and they were delivered to our site 20 minutes later. We could put our trash out at the street and someone came by in a golf cart numerous times a day to pick it up. The bathrooms were clean, smelled good and had contemporary Christian music playing. Showers were clean and even had caddy's! The beach was a 10 minute drive. We already have reservations for Labor Day, I cant wait to go back! I could tell the owners Mark and Karla take great pride in their campground and really make sure campers have a positive and memorable experience! Thank you!
- katinaschram on Trip Advisor
Aug 14, 2019
The place is very clean and well kept. Enjoyed the pizza and ice cream in the little general store that they have!
- Eric McGinty on Google
Aug 21, 2019
The wife and I used this as home base for our 50th birthday camping trip. Very clean campground with all the amenities you might expect. We had a full hookup site that included basic cable service and free wifi. The pool was nice and clean as was the hot tub and the restrooms. Perfect location for trips to the winery or the beach.
- Mike Bower on Google
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