Coloma / St. Joseph KOA Reviews

Making Family Memories, One Camping Night at a Time

Campground Reviews

Sep 09, 2018
The bathroom/cleaned but smelled horribly in fact the back bathrooms were so bad they were making me gag bathrooms had mold on the shower curtains it was like they cleaned all the bathrooms with the dirty mop and bucket totally unsanitary The sign said they were open to October 15 but all the amenities were closed pool hot tub snack bar etc. but I was charged a reg $

CAMPGROUND RESPONSE / COMMENTS:

Respectfully, your harsh comments and extremely low rating is simply not a worthy characterization of our park. Our staff take great pride and work diligently to maintain our facilities. While our pool is only open during the summer months (as advertised), our spring and fall rates are discounted. Lastly, all other amenities are available to guests throughout the entire season.
Sep 08, 2018
Campground layed out nicely. Roads are a little narrow and rough. In house pizza was good. Staff very friendly and helpful. Good location for touring.
Sep 07, 2018
We had a fabulous time! Karla and Mark along with their staff and volunteers make camping a relaxing and enjoyable activity. They definitely go the extra mile in making sure all their guests are creating lasting memories. Can't wait to back for the Harvest/Halloween/Chili Cook-off weekend in October!

CAMPGROUND RESPONSE / COMMENTS:

Fantastic! We look forward to seeing you again yet this fall. It will be a great time!
Sep 07, 2018
Very friendly staff. Great atmosphere. Kids and adults had a blast. My only issue was that we assumed the pancake breakfast donation was optional. We only learned it was required when we were asked to pay upon arriving. It was awkward for us since we planned to donate, but not the amount that was being asked of us. Perhaps some more clarity for future guests would be appreciated.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback regarding the pancake breakfast. This is a tradition we do every holiday weekend, to raise money for KOA Care camps... a charity that helps send kids with cancer to specialized camps across north America. We will look at ways we can help better communicate the recommended donation, but still appreciate your willingness to support this great cause.
Sep 07, 2018
Staff very friendly and helpful. Campground very well maintained with many family friendly amenities. Will definitely be back.
Sep 06, 2018
This is a beautiful campground. We thoroughly enjoyed our stay.
Sep 06, 2018
Sep 06, 2018
Very accommodating and sell a very good pizza. Area very clean with very good facilities
Sep 06, 2018
Cabin was very dusty

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that it appears the cabin was a little dusty. Our housekeeping staff work very diligently to clean our cabins to meet our quality standards. As we always tell guests, if there is ever anything that does not meet your expectations, we invite you to let us know while you are here so we can work to address it immediately.
Sep 06, 2018
Great campground & wonderful owners! Wish we lived closer so we could visit again!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kinds words. We are happy we could be a part of your journey while driving across the country!
Sep 05, 2018
Sep 05, 2018
The campground is very nice and has a lot of activities for all ages. The staff is helpful and friendly and just an overall good experience. We are making this a yearly trip for us.
Sep 05, 2018
VERY friendly staff! They even deliver pizza, ice, and fire wood right to your site. Tons of activities - pool, hot tub, mini golf, dog park, play ground, jumping pillow. Everything was very well maintained and clean. The only thing that we didn't like was the size of the sites. They're quite narrow, which is pretty standard at KOAs, I've heard.
Sep 05, 2018
Great campground. Clean, many activities, and friendly staff. Will definitely return.
Sep 05, 2018
Staff was great!! Very clean campground. Love how they come around and pick up your garbage and deliver anything you need from the store. Would definitely stay there again. Thank you.
Sep 05, 2018
We had a great time and love the updates that have been done so far. This campground is in such a perfect location close to everything you want to do. Thank you for going above and beyond staying open later to welcome us. The shared water and electric hook ups on the back in sites are a pain so I’m glad to hear they are on the “to-do” list.
Sep 05, 2018
It was a busy weekend but the sites were large. It didn't feel cramped at all. Friendly staff! It was very helpful and fast at the dump station because they had a sewer hose already set up!!
Sep 05, 2018
Although we had rain all weekend the staff at KOA was great and made it as pleasant as possible. Being a holiday weekend and full capacity they managed to keep restrooms clean by cleaning at least 3 times a day. They delivered fire wood, ice and would even deliver pizza to our campsite. Kids loved it and the only complaint from us parents is the privacy. Open sites with no brush boundaries.
Sep 05, 2018
Staff was very friendly and helpful. Campsites were spacious and very clean. It was a nice treat to have wood, ice, etc delivered right to your campsite. My only feedback is that the bathrooms seem to be in need of repair, especially the tiles. Several were broken in all bathrooms and so much muddy water on the floor can cause a safety hazard!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. We also appreciate your feedback and want to assure you that the bathroom repair you identified is being addressed. A combination of poor construction and high use has contributed to some deterioration, that we ourselves find unacceptable. We appreciate your understanding as we continue to make numerous upgrades to our park.
Sep 05, 2018
rainy but the campsite drained well. bathrooms clean. bonus that firewood and ice delivered to campsite. courteous KOA staff.
Sep 05, 2018
The bathrooms really need remodeling. Especially the ones in the back. The tile floor in two of the units is cracking from underneath, it seems there may be moisture underneath the floor structure. Does not seem to be safe to walk on. There is very little ventilation in those bathrooms and it is always moist and smelly. Extremely long waiting times for those bathrooms, because of the combo units

CAMPGROUND RESPONSE / COMMENTS:

You'll be pleased to know we are already working on repairing the tile in our family restrooms. With respect to the waiting, we encourage guests to use the main restrooms when that occurs. While wait times due to those who are showering can be frustrating, we believe the convenience family-style restrooms provide are a greater benefit to more of our guests.
Sep 05, 2018
We loved everything about the campgrounds except the very dirty disgusting shower area

CAMPGROUND RESPONSE / COMMENTS:

We apologize the bathrooms at times appeared to be dirty. With our rigorous schedule during our peak season, we clean them at least three times a day. However, with the rain and full house we had over the Labor Day weekend, our sandy soil makes them at times look unattended. While it is not reasonable to have our Housekeeping staff be there 24/7, we are committed to maintaining clean facilities
Sep 05, 2018
Very nice place, a little tight, and the odd placement of the power hookup is a little strange but all in all a very nice place.

CAMPGROUND RESPONSE / COMMENTS:

The awkward location of some of our pedestals is a project that we have on our list to address. Having bought our 44-year-old park two years ago, we found a number of things that... shall we say... give it a little personality, but nothing an extra chord can't solve. ;-) That being said, we are glad you had a good time with us and appreciate your patience as we continue to make upgrades.
Sep 05, 2018
The staff are very friendly and go the extra mile to ensure that the condition of the camp is pristine even when 100% full. This past weekend (Labor Day) they picked up trash and cleaned the bathrooms multiple times a day to ensure that everyone was satisfied. It was a rainy; thus muddy weekend and their extra efforts were greatly appreciated in helping all of us feel taken care of. Thank you!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your encouraging words. Our staff work incredibly hard to ensure everything is always ship-shape, especially when we have a full house. It's been a long, but good summer, so your praise goes a long way towards filling our tanks, motivating us as we plug away through the end of the season.
Sep 05, 2018
We enjoyed our first camping trip as a family of 6 along with extended family at another site. All kids were well entertained with a scavenger hunt, the pool, jumping pillow, arcade, playground, mini golf, bikes, a glow parade, and train rides! Whew, that's a lot! Not once did we hear "we are bored" which is invaluable as a parent. The sites were clean, grounds safe, and staff was excellent!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great time! Our amenities, activities and themed weekends are all designed to help create lasting family memories. We must warn you though, the next time you head our way, your kids are going to be really excited and ask, "Are we there yet?" a lot. :-)
Sep 05, 2018
The staff were very friendly and helpful during our stay there. We had a very relaxing time at the campground and visiting the sights in the area. It was very nice to be able to order pizza at the concession stand and then have it delivered to our site when it was ready.

CAMPGROUND RESPONSE / COMMENTS:

From our well-maintained grounds, amenities, area attractions, and our guest service, our goal is to provide you and your family with an exceptional camping experience.
Sep 04, 2018
Clean facility, helpful staff, we love coming here!
Sep 04, 2018
Sep 04, 2018
Very Pleasant always do a great job , love the upgrades to the property.
Sep 04, 2018
The new owners were wonderful. Clean place and wonderful stay.
Sep 04, 2018
Excellent
Sep 04, 2018
Very nice and relaxing; sites have nice soft grass
Sep 04, 2018
One of my favorite camps for sure!!! Unfortunately I didn't give 5* is because of 2 issues: main bathrooms by the office are begging for renovation and cabins 1-5 stink. I did hear that everything will be ugraded thou, can't wait until next year to check it out!!!

CAMPGROUND RESPONSE / COMMENTS:

In the spirit of "we can't do everything all at once," you have identified two renovation projects that are already on our list and have wheels in motion. We look forward to earning your 5-star rating next year!
Sep 04, 2018
Only stayed 1 nite staff very friendly i was suprised they didnt have some one show you to your site as the other koas we have stayed at

CAMPGROUND RESPONSE / COMMENTS:

After our front desk staff provide turn-by-turn directions to one's site, we have found that most campers more often prefer drive in themselves. However, we often provide the complimentary escort service when our park is full, and/or are happy to provide to do so if requested.
Sep 04, 2018
Wonderful family run KOA. Campsite is well maintained and clean, very friendly staff, and they deliver firewood and ice right to your lot. Majority of the campers were family oriented and adhered to campsite rules. However, be aware that alcohol is allowed. One couple was intoxicated the entire weekend; very loud and obnoxious, up until 3am every night.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our family-friendly park. While alcohol is permitted, our guidelines require guests to enjoy it in moderation at their site. While you may have observed a couple perhaps enjoying too much, a complaint was never brought to our attention during the time of your stay. Had we known of a disturbance, we could have addressed it in real-time. Thanks for the high rating though.
Sep 03, 2018
Sep 03, 2018
Overall we had a great stay!! The owners are the BEST! Mark took time out of what I’m sure is a busy day to help us figure out an issue with our camper that almost sent us back home. While the facilities are somewhat outdated, I know they are making improvements and that takes time (and money) so cannot all be done at once. We will be back simply due to the hospitality Mark and his staff showed

CAMPGROUND RESPONSE / COMMENTS:

We are glad we could help you with the issue you were having with your trailer and enable you and your family to have a great weekend. As you indicated, we are continuing our ongoing renovations and look forward to sharing them with you during your next stay.
Sep 03, 2018
We love it here!! Staff is so friendly and Mark goes out of his way to help you. My Grandchildren love it. We camp with a group of like 6 other families! Signing up for Memorial weekend next year already!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind words regarding our hospitality. Our entire staff make our job as owners look easy, because they share our commitment to serve our guests. As the summer crowds now head home, we certainly look forward to the life and energy Memorial Day 2019 will bring back, and are glad you're already planning to come stay with us again!
Sep 03, 2018
Sep 01, 2018
The owners are fairly new and take great pride and attention to making sure all their guests are happy. We stayed in a deluxe site and it was wonderful. We would definitely stay again.
Sep 01, 2018
Very nice campground, lots to do at the campground and nearby.
Sep 01, 2018
Super friendly owners and beautiful campground. Would highly recommend
Aug 31, 2018
4 stars only because the bathhouses were disappointing, nothing some shower shoes and antibacterial soap can't take on. Quite, friendly and peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. The cleanliness of our facilities is a top priority, even during the peak, summer season when our restrooms incur a high volume of use. We are sorry they did not meet your expectations, but your feedback is important as it encourages us to be as diligent as possible.
Aug 31, 2018
Aug 31, 2018
we were happy with everything and would come back again. we already told some other campers about it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for word-of-mouth referral to your friends! That is one of the greatest measure of our success! We'll look forward to seeing you again!
Aug 30, 2018
Great location. The bathrooms/showers were very clean. Campsites were a nice size. We didn't feel cramped. The dump station should probably be in a more remote location, but we appreciated that it included a hose for emptying the tanks.
Aug 30, 2018
Lots were nice and large. Along with being large they were leveled. Quiet even with the number of camper with children. Owners were on site to make sure campers following the rules. That makes a difference. When owners care that all campers are enjoying their stay. Would stay at this campground again when we are in area. Thanks for a great stay.
Aug 30, 2018
Awesome! Nice campground, very clean, excellent staff!
Aug 30, 2018
They need to pave

CAMPGROUND RESPONSE / COMMENTS:

Our campground features paved roads throughout our park, so we are not quite sure what you mean by your comment. If you're referring to the sites, our park offers guests a park-like setting and all of our RV sites have a level, crushed concrete surface. While we appreciate the different business model of a more sterile "RV resort" with paved surfaces everywhere, that is simply not who we are.
Aug 29, 2018
I called 2 months ahead of time and made our reservations . They were to be there aug. 12th thru the 17th which was on a friday. Leaving the 18th. We were charged for the 17th which I had already paid for plus an extra $15.00 charge saying we were suppose to leave on the 17th.This was not rightand I told the manager this ,he argued with me said no we were suppose to leave fri.won,t go again!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Respectfully, after it was discovered you made an error when making your reservation online, we did everything we could to accommodate you for an additional night, including discounting the extra night by the $15.00 we charged you for the late check-out when we could not reach you earlier in the day. We explained this in our phone call and detailed it in an email. Your low rating is disappointing.
Aug 25, 2019
We loved this place! It was so nice and clean! My kids want to go back every year now! Definitely a family vacation spot, with very nice owners! We will definitely be back and staying in the Glamper, that made it 10 times better!
- Leah Cobb on Google
Aug 25, 2019
Great place to relax and hangout with the family!
- geronimo ortega on Google
Aug 18, 2019
This was our first time staying at this campground. It exceeded all my expectations! I'm a critical person, and I have absolutely no complaints about this campground. There was a line to check in but Mark, the owner, was walking and talking to people in line and told me I could go check in to save time. There were so many things for kids to do! I ordered pizzas when we arrived and they were delivered to our site 20 minutes later. We could put our trash out at the street and someone came by in a golf cart numerous times a day to pick it up. The bathrooms were clean, smelled good and had contemporary Christian music playing. Showers were clean and even had caddy's! The beach was a 10 minute drive. We already have reservations for Labor Day, I cant wait to go back! I could tell the owners Mark and Karla take great pride in their campground and really make sure campers have a positive and memorable experience! Thank you!
- katinaschram on Trip Advisor