Campground Cancellation Guideline
Campground Specific Cancellation Policy
YOUR RESERVATION CONSTITUTES ACKNOWLEDGEMENT AND AGREEMENT TO THE CANCELLATION POLICY AS STATED IN THIS RESERVATION CONFIRMATION.
If you need to cancel your reservation, please call 269.849.3333 before the deadlines listed below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Holiday and Special Events: You must give 14 days cancellation notice for ALL site types.
Please be aware, sites will not be held past 12 noon on the day following your scheduled arrival and the reservation will be automatically canceled unless prior arrangements have been made.
We are confident this policy provides some of the most flexible cancellations across the leisure and vacation industries. Therefore, this policy will be enforced on a consistent basis without exception and regardless of circumstances.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.