Campground Cancellation Guideline
Campground Specific Cancellation Policy
Holidays and Special Event weekends will require a two day deposit for your stay and a (14) fourteen day cancellation notice. The following holidays are: Memorial Day, Fourth of July, and Labor Day. This also includes special events such the Jamboree event and Father's Day Pride. No refunds for early checkout within the 14 days.
Premium patio sites (KOA Patio sites) will require a two day deposit for your stay and a seven (7) day cancellation including the RV rental/Motel Deluxe Patio Accommodations (Sites-301, 302, 303, 304, 305, 610, 611, 612 and 503 RV, 101 & 103 rooms). No refunds for early checkout within the 7 days.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-530-495-2255 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.