Campground Cancellation Guideline
Campground Specific Cancellation Policy
To guarantee your campsite a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
NEED TO CANCEL? If you need to cancel your reservation, you must call the campground before the deadlines listed below, Text and email notifications of cancellations are not acceptable.
RV & Tent Sites: 48-hour cancelation notice is required. Notify your selected KOA by 4PM, two days before your scheduled arrival. A $10 cancellation fee will be imposed. Camping Cabins: 7-day cancelation notice is required. Please notify your selected KOA one week before your scheduled arrival. A $10 cancellation fee will be imposed. Deluxe Cabins/Lodges: Please notify your selected KOA 30 days before your scheduled arrival. A $25 cancellation fee will be imposed.Reservations made after these deadlines require nonrefundable deposit.Cancellation made after deadlines will result in forfeiture of all deposits. Holidays, special events and high-demand periods may have special deposits and/ or cancellation requirements.National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 800-562-4042 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.