Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV & Tent Sites: If you cancel the reservation more than 7 days prior to arrival, your deposit will be refunded with a $10 cancellation fee. Any cancellations or changes to existing reservations received less than 7 days will be charged the first night plus tax.
Sites on Holiday Dates: (Memorial Day, July 4th, etc.) If your reservation is canceled more than fourteen (14) days prior to your arrival date, all but $10 of your deposit will be refunded. If you cancel your reservation less than 14 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
Lodging:
If your reservation is canceled more than seven (7) days prior to the arrival date your deposit will be refunded with a $10 cancellation fee. If you cancel your reservation less than 7 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
Lodging on Holiday Dates:
On Holiday dates, 30 days cancellation notice prior to the arrival date all but $20 of your deposit will be refunded. If you cancel less than 30 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 800-562-4207 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.