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Campground Reviews

Apr 11, 2024
Very nice. All the new changes are really nice. Look forward to coming back soon.
Apr 10, 2024
Our cabin the TV did not work right the door did not lock all the time but we did in joy our self
Apr 10, 2024
My entire family loves it here and my youngest asked to return every year - and it's 900 miles away! The store is amazing as are all the staff. Bathrooms and showers are always clean. The pet paw pen sites are fantastic - large pen and right next to the camper. It made camping with two large coonhounds a breeze. The nature path is wonderful as is the pool.
Apr 10, 2024
We enjoyed watching the Eclipse from the deck of our cabin. Staff was very friendly and helpful. Thank you!
Apr 10, 2024
We had a wonderful time during our stay here. We came down from Virginia for part of Spring break to camp and experience the Smoky Mountains. The campground is wonderful and very family oriented with plenty of daily scheduled activities and things to do. Thos was our second time here and we will definitely be back. Thanks again for keeping the grounds so beautiful and clean!
Apr 09, 2024
I've been coming for 7 years now. The upgrade to the cabin and especially the heat in the camping cabin is huge. You are my favorite spot!! See you in the fall!
Apr 09, 2024
Apr 09, 2024
Beautiful area, nice staff, clean bathrooms. Grass was easily 3' high in between our spots and we had to look for our connections. It could have been due to being busy, but the spot next to us on one side was empty a couple times over the week, so it could have been taken care of. Had to share water with the site next to us via a "Y", so that was weird. Despite this, I think we would go back.
Apr 09, 2024
Great place for kids and to fish
Apr 09, 2024
Apr 09, 2024
First time camping here. We had a tent site. We enjoyed it other than being right on the river were people were fishing right behind the fence. Other than that it was great and staff and check in was super nice and friendly!
Apr 08, 2024
Rented two deluxe cabins on the river, 241 and 246 for our annual guys fishing trip. Both cabins were clean and well stocked. I watched a worker clean a cabin, it took an hour, so I know it's cleaned thoroughly. I believe it is under new management and I personally appreciate all they are doing to make my stay pleasant.
Apr 08, 2024
Apr 08, 2024
The cabin was very nice and clean. There were no curtains on the door like the other cabins. The heater in the bathroom did not work, but we were fine with the one heater near the bed. We enjoyed being so close to the river and fishing from the pond. The staff at the KOA is very nice and accomodating. We enjoyed our stay.
Apr 08, 2024
I came with a group and we had the BEST time! I loved every minute. Hiking, cooking outside, sitting around the fire pit sharing life and stories. Our cabin was great and very comfortable. Everyone we met was so nice and helpful. I have already told family and friends about Cherokee Great Smokies KOA I will be back!
Apr 08, 2024
Enjoyed the stay but was very annoyed that I could not select a site without paying a lock fee. That is ridiculous. We went with two other couples that had to pay the fee to be next to each other. I realize that there is alot of amenities with the campground but the price of the sites already exhibit that expense in my opinion. Also the original site that I was put on had been when we arrived.
Apr 08, 2024
We had a great time!
Apr 08, 2024
Apr 08, 2024
Everything was great except for the hand soap being empty in the women's bathroom for the entire 3 days we were there. That was for the toilet side as well as the shower side.
Apr 08, 2024
We had a great time. I just wish the office/store stayed open longer.
Apr 08, 2024
We had a very hard time with our cabin neighbors and parking near the 249-254 cabins. There are no designated parking spots, clearly labeled for each cabin. It caused a huge deal with them as they all kept parking where we were directed to park by staff for our cabin. Please find a way to clearly label parking spots for these close cabins.
Apr 08, 2024
My boys had a great time and the fishing was awesome. Staff was amazing.
Apr 08, 2024
Every one went out of their way to help. My family and I had a great time. Just wish the store would open my eight for coffee and stay open longer so kids could get ice cream after dinner they were disappointed that the store was closed so early. And there was to many people saying bad words at the ponds to take kids need to put signs up to stop it or ask them to leave
Apr 08, 2024
We stayed for a weekend and loved the campground! It was our first time there but we will definitely be back!!
Apr 08, 2024
Absolutely wonderful
Apr 08, 2024
We love koa. At other koas, the base cabin has heating and air. We did not get an escort to our cabin, my son took a cold shower due to hot water not working. The pool was down, the pool facility was not heated. Hot tube has no bubbles. Staff was not very friendly. We will not be going back to this KoA. We made the best of it, but compared to other koas, this was hands down the worst.
Apr 08, 2024
Cabin was clean but there were ants
Apr 08, 2024
Apr 07, 2024
Loved it. The only down side were the cobwebs in the cabins and although the floors looked clean I do not think thay had been moped in awhile. From the time we checked in, our feet and or socks were really dirty just walking around.
Apr 07, 2024
Apr 07, 2024
This visit was our first time and we loved it. The sites were amazing. And the entire campground was well kep, clean, quiet. Great for families and fishing. I would suggest some markers on the roads and the campsites for when you are coming in at night especially. We will definitely be back
Apr 07, 2024
Our site was easy to get to. We have 43ft fifth wheel so we love the extra long sites.
Apr 07, 2024
We had a wonderful time. There was some mix up with what cabin we were supposed to be in but Kim in the office was so very nice and very helpful.. she went above and beyond to help us out with Everything.. I totally Appreciate her and all the staff at KOA … we will be back!!
Apr 07, 2024
The staff (check-in) is rude. Everyone telling you different stories. The right hand doesn't know what the left hand is doing. Check ins are not efficient, they do not handle requests from customers. Kim is super rude & hateful. She does NOT need to be in customer service. Tammy over on the Fishing license counter was 100% awesome, friendly & helpful & needs a raise, working circles around other
Apr 07, 2024
The staff were professional and courteous. We have stayed her in the past and our grandson loves all the activities and other children around. The other campers are respectful and friendly. We will be back again soon to experience the new pool and outdoor facility.
Apr 07, 2024
we haven't been to this campground in about five years. The improvements you have made are fantastic. We love the paw pens and plan to camp here alot more in the coming year. The staff were awesome, very friendly and helpful with everything. Thank you for an awesome time.
Apr 07, 2024
Our stay was great! I have never stayed at a KOA before. Will definitely be back.
Apr 07, 2024
The environment was good. The bathrooms were nasty, no soap in womens bathroom. Sock behind bunk bed, white Mold on wall behind bunk bed, floor nasty, spider webs in cabin. Talked to James about the problem and nothing was done. Strange people outside cabin first night that didn't stay there, The bathrooms were never cleaned right the whole time we was there.
Apr 07, 2024
Wonderful!!! So clean and well maintained with very friendly and helpful staff. Thank you such a beautiful stay in nature!!
Apr 06, 2024
Apr 06, 2024
Apr 06, 2024
Apr 06, 2024
Visit the area
Apr 05, 2024
Apr 05, 2024
Apr 05, 2024
Multiple problems with our cabin, asked to be switched and they had nothing available. So they told me that they could switch me to one one night and another the next night. We decided to leave, becase the power outage, holes in windows, broken windows, multiple problems with other guests. We were only refunded for the 2 days that we decided not to stay for. Nothing else.
Apr 05, 2024
Apr 05, 2024
We really enjoyed our stay & would return but we were camping and understand “it’s camping”. Positives: cabin view from 253 was incredible, space, outdoor deck was great, check in&out, kids play areas, relaxation, front bathroom clean, Negatives: back bathroom needs renovation (floors stay wet, toilet issues, dirty showers), fans click(outdated), heater quit working on 30degree night-we
Apr 05, 2024
One of my favorite places to be, so many things for kids to do here, friendly staff can't wait to go back!!
Apr 05, 2024
We had a lovely time, nice, clean, and friendly staff. Wish the hot tub was working
Apr 21, 2024
Awesome time, spent with my brother. We had a good site on the river. Very peaceful and relaxing. The place was very clean The trout fishing was awesome. Will definitely be back soon
- Brad Harvey on Google
Apr 16, 2024
This is a great KOA and camping spot in general! The staff were extremely helpful from pre-arrival to late check-in, and all onsite needs once we were there. We rented a deluxe cabin which was well appointed. The location is just far enough out of downtown Cherokee to be quiet and serene yet just a few minutes drive and you're right at the Oconolufte visitor's center in GSMNP. We requested help with getting a cooking grill grate added to our campfire ring and not only did the office staff kindly request it, but it was already swapped out by the time we walked back to our cabin.
- Whitney Doel on Google
Apr 16, 2024
The staff was very pleasant and the facilities were maintained well. There are plenty of things to entertain the kids with onsite, the fishing was good and location provided nice views. We definitely had a great time and certainly plan on returning!
- Kevin Trotter on Google