Campground Cancellation Guideline
Campground Specific Cancellation Policy
NATIONAL KOA CANCELLATION POLICY:
Please plan your arrival after 1pm. No early check-ins.
Guests are responsible for their reservations to manage cancellations fees.Cancellations for RV or Tent reservations must be made by 4 pm by phone 7 days before the stay for a refund minus a $20 cancellation fee (VIP's excluded). Deposits are forfeited for cancellations inside of 7 days for all guests. Prices are subject to change.
CABINS require a 14 day advance cancellation notice. Cabin Reservations cancelled in less than 14 days forfeit deposits.
***Longmire Days**Special Events*** Longmire Days are excluded from the National cancellation policy. Longmire Days require a 3 day minimum reservation paid in full. We will contact existing reservations for a decision to fulfill the requirements or be cancelled with no fee. Cancellations prior to 30 days before Longmire have a one night cancellation fee. Cancellations within 30 days of Longmire forfeit the entire deposit. Guests are responsible for maintaining their calendars and reservations to manage fees.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.