Campground Cancellation Guideline
Campground Specific Cancellation Policy
NATIONAL KOA CANCELLATION POLICY:
Please plan your arrival after 1pm. No early check-ins.
Guests are responsible for their reservations to manage cancellations fees.Cancellations for regular RV reservations must be made by phone before 48 hours of a stay for a refund minus a $10 cancellation fee (VIP's excluded). Deposits are forfeited for cancellations inside of 48 hours for all guests. Prices are subject to change.
CABINS require a 7 day advance cancellation notice. Cabin Reservations cancelled in less than 7 days forfeit deposits.
***Longmire Days**Special Events*** Longmire Days are excluded from the National cancellation policy. Longmire Days require a 3 day minimum reservation paid in full. We will contact existing reservations for a decision to fulfill the requirements or be cancelled with no fee. Cancellations prior to 30 days before Longmire have a one night cancellation fee. Cancellations within 30 days of Longmire forfeit the entire deposit. Guests are responsible for maintaining their calendars and reservations to manage fees.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-1902 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.