Campground Cancellation Guideline
Campground Specific Cancellation Policy
Site Information:
Please note that in booking your reservation and paying your deposit, you are agreeing to the terms of the Campground-Specific Cancellation Policy listed here.
2 Night minimum stay, (collection 2-night amount) as a deposit on sites with a 7-day cancellation period. NO REFUNDS for cancellations made 7 days or less prior to your arrival date. Cancellations made 8 days or more prior to your arrival date will receive a refund of deposit minus a $10 cancellation fee.
Holiday reservations are NON-REFUNDABLE for any reason.
All guests are responsible for all dates reserved, regardless of arrival or departure date. Because we have saved your site for the dates you have chosen, there are no refunds for early departures.
Weather cannot be used as a reason for cancellation by the guest.
All of our accommodations have a 14 day cancellation policy. If canceled within the 14 day window no refund will be given.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-0532 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.