Brown County / Nashville KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Different accommodations require different cancellation times. See the following for exact requirements. 

Deluxe Cabins- By 3pm 14 days/2 weeks before day of check-in.

Camping Cabins- By 3pm 14 days/2 weeks before day of check-in.

Glamping Tents- By 3pm 14 days/2 weeks before day of check-in.

RV & Tent Sites- By 3pm 7 days/1 week before day of check-in.

We are confident these timelines provide some of the most flexible cancellations across leisure and travel industries. Therefore, due to the strong guest demand for our outdoor hospitality experience, please be aware that this policy will be enforced on a consistent basis without exception.

All cancellations must be canceled via phone call (not email). When you call, please have your reservation number ready. Once the reservation is cancelled, you will receive a confirmation email. 

Refunds

When canceling you will be charged a $20 cancellation fee. Sites will not be held past 12 noon on the day following your scheduled arrival and the reservation will be automatically canceled unless prior arrangements have been made.

*No refunds are given for missed nights do to missing check-in window/times, and leaving earlier/staying less days then booked.

* No refunds are given for Inclement Weather

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.