Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV & Tent Sites: 48 hours cancellation notice is required. There is a $15 cancellation fee. Notify your KOA by 4 p.m. two days before your scheduled arrival.
Camping / Rustic Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival between 9-5 at 409-698-3422. There is a $25 cancellation fee per reservation.
Deluxe Cabins, Lodges, Cottages & Unique Accommodations: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival between 9-5 at 409-698-3422. There is a $25 cancellation fee per reservation for these types of accommodations.
Reservations made after these deadlines: Will require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
Holidays and Special Events: Refunds are not given on Holidays or special events for Cabins, Lodges, Cottages, RV's, or Tent sites. Payment in full is required 7 days prior to arrival for all Cabin Accommodations. Reservations made within the 7 day window of arrival will require full payment for stay. Cancellations made after deadlines will result in forfeiture of all payments.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-1612 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.