Campground Cancellation Guideline
Campground Specific Cancellation Policy
Brighton KOA Cancellation Policy
Need to Cancel? If you need to cancel your reservation, please call 613-475-2186 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Please note that our cancellation deadlines differ on all holidays. We require a full 14 days notice to receive a refund, minus the $10 cancellation fee.
RV & Tent sites: 48 hours cancellation is required on non-holidays. Notify our office by 1 PM two days prior to your scheduled arrival otherwise your.
All Cabin Types and Unique Accommodations: We require a full 14 days notice. You must contact our office before 1 PM 14 days prior to your arrival date in order to receive a deposit refund, minus the $10 cancellation fee.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-613-475-2186 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.