Campground Cancellation Guideline
This Kampgrounds of America (KOA) location has enhanced its health and safety measures due to the COVID-19 pandemic in order to better protect you, other campers, visitors and our staff.
An inherent risk of exposure to this highly contagious virus exists in any public place where people may gather. You must follow all posted rules and instructions concerning the COVID-19 virus while you are at this KOA campground.
This KOA campground may have limited access to certain amenities in order to prevent the spread of the COVID-19 virus. Please call the campground to discuss specific limitations.
By entering this KOA campground, you voluntarily assume all risks of exposure to the COVID-19 virus.
Please help our campers enjoy this campground experience and the outdoors by adhering to all posted and supplied COVID-19 virus rules and instructions.
Campground Specific Cancellation Policy
CANCELLATIONS: All cancellations must be made by calling us at 435-723-5503 before the deadlines listed below to receive your deposit refund, minus a $10.00 cancellation fee. Reservations booked within the cancellation window are not eligible for a refund if cancelled.
** We will NOT honor any cancellations made thru e-mail**
RV and Tent Sites: You must notify us by 4pm, at least 48 hours prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit.Cabins (Rustic & Deluxe): You must notify us by 4pm, at least 14 days prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit. Special Events & Holiday's: You must notify us by 4pm, at least 14 days prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit(Special Event weekends we observe are Pioneer Days, Hill Air Force Air Show & Peach Days) Groups: Groups (larger than 4 sites) Require a 30 day Notice of Cancellation.Refunds & Early Departures: There will be no refunds for early departures.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 435-723-5503 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.