Campground Cancellation Guideline
Campground Specific Cancellation Policy
CANCELLATIONS: All cancellations must be made by calling us at 435-723-5503 before the deadlines listed below to receive your deposit refund, minus a $10.00 cancellation fee. Reservations booked within the cancellation window are not eligible for a refund if cancelled.
** We will NOT honor any cancellations made thru e-mail**
RV and Tent Sites: You must notify us by 4pm, at least 48 hours prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit.Cabins (Rustic & Deluxe): You must notify us by 4pm, at least 14 days prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit. Special Events & Holiday's: You must notify us by 4pm, at least 14 days prior to your arrival. Cancellations made after the deadlines will result in forfeiture of full deposit(Special Event weekends we observe are Pioneer Days, Hill Air Force Air Show & Peach Days) Groups: Groups (larger than 4 sites) Require a 30 day Notice of Cancellation.Refunds & Early Departures: There will be no refunds for early departures.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 435-723-5503 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.