To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-4177 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
Campground Specific Cancellation Policy:
RV sites cancellation policy: We have a $10 non-refundable cancellation fee on all reservations. If you cancel within 48 hours of your arrival, you will forfeit entire amount paid.
Lodging Units cancellation policy: We have a $10 non-refundable cancellation fee on all reservations. If you cancel within one week of your arrival, you will forfeit entire amount paid.
HOLIDAYS MAY HAVE A SPECIAL CANCELLATION POLICY, PLEASE CHECK WITH FRONT DESK.
Refunds for early departures policy:
RV sites will be issued a rain check for early departures.
NO refunds or rain checks for lodging unit early departures.
NO REFUNDS ON HOLIDAYS OR HOLIDAY WEEKENDS FOR EARLY DEPARTURES IN RV SITES OR LODGING UNITS.
GROUP cancellation policy: If you cancel prior to 30 days of your arrival, a $50 fee will be charged. If you cancel within 30 days of your arrival, you will forfeit your entire amount paid.