Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cancellation Policy:
RV's & Tents: 48 hours cancellation notice is required. Please notify us by 4 p.m., two days before your scheduled arrival. Cancellations made prior to 4pm; three days or more to arrival will result in a $10 cancellation fee. Cabins & Lodges: 7 days cancellation notice is required. Please notify us by 4 p.m., seven days before your scheduled arrival. Cancellations made prior to 4pm; seven days or more to arrival will result in a $10 cancellation fee. Forfeiture of Reservation Deposit: Failure to notify the campground and/or abide by the above cancellation policy will result in the forfeiture of your reservation deposit. Reservations Made Within 48hrs of Arrival: Reservations made within 48hrs of arrival are non-refundable. You may however choose to modify your reservation's arrival to a future date, however, a change in dates does not change its non-refundable status. Modifying your reservation dates will also be subject to the campground's availability and/or possible rate changes.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-8546 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.